Verified
We're refitting our en-suite and so I visited the Tovil (Maidstone) store for ideas and samples. Both members of staff were helpful and friendly without being pushy and sorted the samples quickly... See more
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Verified
Ordering online for delivery to store was easy. I could select the day that suited me. I was called to say they had arrived and was helped when I picked them up. Tiles look great!
Company replied
We bought tiles for a new build from Maidstone branch in 2016 for a large kitchen diner. We have recently discovered a leak in our underfloor heating & before we started investigating decided to sourc... See more
Company replied
Just bought floor tiles for Indoor and Outdoor from CTD. Great tiles, very competitive price compared to the giants in the market place and very helpful staff in Maidstone, Thank you CTD
Company replied
Company details
Information provided by various external sources
Contact info
Farleigh Hill, Tovil, ME15 6QT, Maidstone, United Kingdom
- 01622 757 161
Verified
Great product and service
We're refitting our en-suite and so I visited the Tovil (Maidstone) store for ideas and samples. Both members of staff were helpful and friendly without being pushy and sorted the samples quickly for me.
Having got the tiles home, we decided to go for one of those selected but in a different colour. Due to there being a 20% sale on and not being able to get back to the store before the offer was finished, we ordered online and the tiles were delivered when promised.
The ensuite was tiled last week and they look stunning, couldn't be more pleased.
June 22, 2024
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Verified
efficient and good value
April 11, 2024
Reply from CTD Tiles - Maidstone
Thank you for taking the time to leave a 5-star rating, we really appreciate it. Thanks CTD tiles.
Verified
Great tiles and great service
Ordering online for delivery to store was easy. I could select the day that suited me. I was called to say they had arrived and was helped when I picked them up.
Tiles look great!
November 11, 2022
Reply from CTD Tiles - Maidstone
Good morning Edward, Thank you for the fantastic five star review! ⭐ We always try our absolute best to get you what you need as quickly as possible – because we know the quicker you get the goods, the quicker you can tick that job off your list! I will pass your comments onto both the web team and the Maidstone branch who will be pleased to hear this and we hope to see you again soon! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx 😊 Many thanks, Gaynor
Indoor outdoor Floor tiles
Just bought floor tiles for Indoor and Outdoor from CTD. Great tiles, very competitive price compared to the giants in the market place and very helpful staff in Maidstone,
Thank you CTD
September 22, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Good afternoon Ben, thank you for your wonderful 5 star review! 🌟We want our customers to have the best experience, so that means great products, and of course excellent customer service! I will pass your comments onto to the team at Maidstone who will be pleased to hear this 😀 Thanks Keeley
Old Stock
We bought tiles for a new build from Maidstone branch in 2016 for a large kitchen diner. We have recently discovered a leak in our underfloor heating & before we started investigating decided to source some more spare tiles. CTD Maidstone were very happy to source these for us, as they were no longer an item they stocked, they were very helpful, pleasant and even brought them to our local branch to pick up. Thank you very much, you went above & beyond.
September 9, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Good afternoon, thank you for your wonderful 5 star review! ⭐ Your feedback is really appreciated, the team at Maidstone are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments, and hope to see you again soon. Thank you Gaynor. 😊
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Very helpful service
Made several visits and “borrowed” various tiles before making our choice. Danny was extremely helpful particularly with advice and choosing grout colour.
July 28, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Hi Larraine, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Maidstone are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, they will be pleased to hear your comments. Thank you Keeley. 😊
Danny definitely was the boy
We needed some tiles to replace some damaged in our bathroom due to replacement wc. This meant either matching the tiles we had or looking for a contrast. We visited CTD Maidstone being our local store and were immediately approached by Danny who offered to help and promptly did so giving us a sample of a tile which fitted the bill. We then visited several other shops who were unable or unwilling to help and we returned to Danny a couple of times more until we were able with his help to find the right tiles to be delivered within two working days.
We cannot thank him enough for his help and patience and we will recommend CTD wholeheartedly in the future
July 2, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Hi John, Thank you for such a wonderful review! Its great to hear that you have had a great experience with CTD Maidstone😀! We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! We hope to keep impressing you with the level of service and hope to see you again soon! I will pass your comments onto Danny and the rest of the team at Maidstone who will be thrilled to hear it! Thanks Keeley. 😊
Maidstone
Shout out to the Maidstone Branch and particularly Danny's excellent and patient advice. Delivery accurate and speedy. Well done, guys!
June 13, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Hi Peter, We want you to have the best customer experience possible – that means awesome customer service, great products and super speedy delivery! 🚚 Thank you for the wonderful review, I will pass your lovely comments onto Danny and the rest of the Maidstone team who will be thrilled to hear this!. Thanks Keeley 😀
CTD Tiles Maidstone Branch
Called into CTD Tiles, Maidstone yesterday needing some advice as I've never bought tiles before. I spoke to Mark who was able to talk me through everything and seemed very knowledgeable. I left the store feeling a lot more confident about my project. Thoroughly recommended!
May 24, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Hi, Thank you for the fantastic five star review and recommendation⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 I will pass your comments onto Mark and the Maidstone team, who will be pleased to hear this. Thanks Keeley 😊
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ctd maidstone
ctd maidstone - great customer service, friendly and knowledgeable staff
May 22, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Hi Rebecca, Thank you for the amazing five stars! ⭐ We’re so happy to hear that you’ve been having a great experience with CTD! Our wonderful staff are always striving to go above and beyond when it comes to delivering five star friendly service! I will pass on your comments on to the team at Maidstone who will be happy to hear this thanks Gaynor 😀
I would recommend this company
I would recommend this company, James was very helpful.
May 17, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Good morning Rebecca, thank you for your 5 star review and recommendation! 🌟 James and the team at Maidstone really are a great bunch and always ensure they go the extra mile to help out! We really appreciate your lovely comments which I will pass onto the branch. Thank you Gaynor 😀
A really great experience.
A really great experience choosing tiles with the help of Danny. He was very knowledgeable and helpful.
May 1, 2022
Unprompted review
Reply from CTD Tiles - Maidstone
Hi Keith, It's great to hear Danny helped you out. Thank you for your 5 star review, I will pass this onto Maidstone for you! 😊
Verified
Excellent service from beginning to…
Excellent service from beginning to end. When I needed assistance with a discount code and obtaining a sample the customer service member who dealt with my query was friendly and efficient. I ordered online and chose to collect from my closest store. Delivery to store was swift and staff helpful on pickup.
October 22, 2021
Reply from CTD Tiles - Maidstone
Hi Sheila , thank you for your 5 star review! ⭐ It's fantastic to hear that you used the online ordering system, and that the Web team were on hand to help provide you with any help you required and provided you with friendly and great customer service. I will pass your comments onto the Web team and the Maidstone Branch! Thanks Gaynor😊
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Great Store!
The first thing we noticed when we visited the Maidstone branch was how tidy and well set out the displays are. The staff member we spoke to was very helpful advising us on which floor tile surfaces for our kitchen would be the most suitable for our elderly dog to get up and down on. All the staff we have dealt with from placing our order onwards have been brilliant. We are so pleased with the tiles we chose they look absolutely fantastic. Thank you Maidstone!
October 1, 2021
Unprompted review
Reply from CTD Tiles - Maidstone
Hi Jan, Thank you for the great 5🌟review! We pride ourselves on having a wide variety of stock as we want you to have the best choice possible! It great to hear that the branch were on hand to also get the correct tiles to meet with your requirements! I will pass your comments on to the team at Maidstone who will be pleased to hear this. We would love to see your finished results in our customer gallery. https://www.ctdtiles.co.uk/t-customer-gallery.aspx
Thank you Gaynor 😀
Invited
CTD amazing customer service
Order progress very quick. Communication was brilliant. I found that my product was damaged they sorted this out very professional and quickly. Their customer service is as outstanding. Would definitely use them again.
March 24, 2021
Reply from CTD Tiles - Maidstone
Hi, I'm sorry to hear your order arrived damaged but it's excellent to hear this was resolved so quickly for you! We hope to see you again. Thanks, Jamie
Verified
Reply from CTD Tiles - Maidstone
Hi Marcin, thanks for your review! This is great to hear. We'd love to see your finished kitchen on our Facebook or Instagram @ctdtiles. Thanks, Jamie
Verified
Quick and friendly service
Quick and friendly service. Had everything I needed, phoned when available to collect. Loved the tiles and inspiration from their Instagram. Will use again.
January 4, 2021
Reply from CTD Tiles - Maidstone
Hi Rachel, I'm glad to hear the team made your visit so quick and easy! We'd love to see your finished results on our instagram @ctdtiles. We look forward to seeing you again! Thanks, Jamie
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