Engineer arrived on the connection day and was very polite and after installing the broadband cleaned up after himself I have had no problems with my speed and would recommend Country Connect
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Company details
Written by the company
Residential and Business Wireless Broadband Services. We provide a range of services including: Wireless Broadband, Leased Line, Superfast Broadband, VOIP
Contact info
Ash House, Llancayo Court, NP15 1HY, Llancayo, United Kingdom
- 01633 530 519
- hello@country-connect.co.uk
- country-connect.co.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
Engineer arrived on the connection day…
Engineer arrived on the connection day and was very polite and after installing the broadband cleaned up after himself
I have had no problems with my speed and would recommend Country Connect
I would recommend these country connect…
I would recommend these country connect they help me out cheap I am happy customer been with them over 2weeks. Good speeds if need it
Poor internet service and poor customer service. Avoid.
Signed up 3 years ago for line of sight internet because no fibre where I live. Was promised 50Mbps but it wasn't made clear to me that this was only hard wired to my computer. The wifi box they gave me provided around 15Mbps at best and they said it was my fault it wasn't higher even when I didn't have anything connected to it. Have been paying for inferior service for 3 years and did not get a reminder for when my contract expired so was automatically put on a rolling monthly post end contract charge even though a year ago I said over the phone that I wanted to stop my service at the end of the contract period. Apparently this didn't count as a cancellation notice. This company takes advantage at any and every opportunity and customer service is one of the worst I have ever come across. Avoid this company if at all possible.
Regret signing up with them
Customer service is a joke to this company. Messages are ignored, phone calls are ended with promises of a follow up which are not given. Any other communications company must be better than these guys.
Speed is good but expensive
Speed is good, however I expect it to be for £36 a month. unfortunately living on a new build estate for the last 6 years, we're all tied into the one provider which doesnt allow us to compare prices for affordability
Excellent in every respect
Excellent in every respect
Even when things go wrong responded are immediate and helpful.
Genuinely great company
After a torrid time with sky watching prices go up and up but customer service plummet we made the move to Country Connect. From day one life became simple- great engineers- works like a dream- regular monthly updates and fair fixed prices. Over a year later no issues. Personal friendly local service by real people- just great

Reply from Country Connect
Excellent wi fi and service highly…
Excellent wi fi and service highly recommend

Reply from Country Connect
Just a first-class service
Just a first-class service. Fast and reliable with a person on the end of the phone if you need to contact them.

Reply from Country Connect
Best Internet Provider
Most stable connection I have ever had, speeds are amazing and Customer Service is second to none. would highly recommend Country Connect as a Fibre provider

Reply from Country Connect
2 years ago we moved
2 years ago we moved house. After a lot of hassle from BT we moved to County Connect.
We have never looked back.
A local company. 100 % commitment .
I recommend them each time someone asks who is the best internet provider. My neighbour has recently moved from BT to County Connect. She is so pleased with them. Conor + Andrew set up everything for her as well.
Well done to all.

Reply from Country Connect
Country Connect are a terrible…
Country Connect are a terrible provider. Most of us in the area didn’t choose them — they were pushed onto people, and it shows. The internet quality is patchy at best, and whenever there are issues (which is often), they refuse to acknowledge them.
Their customer service is hostile and dismissive, even though the problems come from their side.
I know several people who have already left because the service is so unreliable. This is one of the few honest reviews you’ll find, and it reflects the reality: poor service, poor reliability, and poor attitude. Avoid them if you can.

Reply from Country Connect
Highly recommended
I have been with country connect for years. Excellent supplier and service, I would highly recommend over other providers.
Very little wait.Efficient and friendly…
Very little wait.Efficient and friendly staff.reasonable rates.
Great service very polite engineers…
Great service very polite engineers 10/10 definitely recommend
New Internet Installation I had just moved into the area and…
I had just moved into the area and found out I was entering a ‘black hole’ with regards internet and mobile connection. I booked Country Connect after hearing great things about the Company. I can definitely see why they come so highly rated. Conor and Andrew had me connected in no time, with very little fuss, no mess & super fast internet. I was immediately able to receive wi-fi calls after having no mobile signal at all. Great job done, I’m super pleased and highly recommend.
Great company
Great company, quick installation and great service, no trouble whatsoever with speed and that's including gaming on 3 consoles at the same time, nice 1 guys/gals
Smooth professional install
We had our installation of fibre this week, and it was smooth and professional. They arrived on time, talked through the options and potential difficulties with the install, worked efficiently, tidy and kept us informed of progress.
At the end of the install Andrew took the time to explain the components and explained the indication lights.
Highly recommended.
Great service from friendly staff.
Great service from friendly staff.
Thank you!
Great service - easiest switch over ever
Moved over to Country Connect after a disastrous few months with BT/EE. They could not have made the switch over any easier. Not only do we have fibre broadband for the first time ever which BT/EE can't offer in this area but it's cheaper than BT/EE too! The team are super helpful and for us more importantly local - I trust them completely to fix anything swiftly if anything goes wrong. Strongly recommended
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