Cole's Classroom Reviews 221

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

As previously mentioned, this company is on the borderline of a scammer. You sign up for a free trial, with no communication from them, before you know it they have taken money after money from your... See more

Rated 1 out of 5 stars

This site is a boarderline scam. I signed up for an access to their stuff for $5 online only to then be charged $49 per month for 3 months before I realise I somehow and inadvertently agreed to a mon... See more

Rated 1 out of 5 stars

Clearly I should have visited here before getting involved with this organisation. I have emailed Coles Classrooms 3 times for a refund of nearly £40.00. I do not recall even signing up with this o... See more

Rated 1 out of 5 stars

So far it's not been great and been totally frustrating - got an email saying i was about to be charged and to cancel etc just go here - ummmm no - not possible to do that. Then tried to log into sup... See more

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  1. Media & Publishing

Information provided by various external sources

With over 200 high-quality free photography tutorials and Free Lightroom Presets, Coles Classroom is a great way to improve your photography and editing.


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1.4

Bad

TrustScore 1.5 out of 5

221 reviews

5-star
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1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

Complete scam!!!

Complete scam!!!
Photographers BEWARE
You sign up for $1 trials later to be charged $49 MONTHLY!!!!
They have STOLEN hundreds of dollars from me.
These criminals should be ashamed of themselves and KARMA will take care of this business and all who work for them, hopefully when they’re in jail.
I’m the mean time I’ll be contacting authorities unless I receive a full refund. Which they have refused multiple times.

November 28, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. I looked up your account and see that you opted into our 10-day trial to Cole's Classroom Pro during your recent purchase. On that page, we indicate that after the trial period you will be auto-enrolled in the program if you do not cancel beforehand.

We also sent you both a confirmation email and invoice.

It shows that 4 months refund was already provided.

I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.

Rated 1 out of 5 stars

By seeing a payment in my bank statement that I never made!

The way I found out about this school is by checking my bank account!!

There was a payment of £37,43 that I apparently made to this school last month! Excuse me what?! I’m not even a photographer and was never interested in becoming one!

If they are doing things like that to a random people, how do they treat their customers? Rob them even more?! Would not pay a penny to those frauds and now in the middle of sorting that mysterious payment out!

November 27, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 5 out of 5 stars

Great to be a part of this HUGE family…

Great to be a part of this HUGE family that is Cole's Classroom. Vast array of help and advice to help even the greenest of photographers on their way to greater things...whatever they might be. The Facebook group is invaluable. As for the membership stuff. I've barely touched on all that there is offered. Well worth the money.

November 24, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

Scam.

Scam.
Carefully hidden re-occurring fees.

November 7, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

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Rated 5 out of 5 stars

I been able to grow in my photography…

I been able to grow in my photography and build my business. I originally went from being a hobbyist to a pro thanks to Cole's Classroom they have been able to help me in tough situations.

November 2, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 4 out of 5 stars

Loving the classroom experience

I am thoroughly enjoying the classroom experience such as being able to view at my leisure.

October 30, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

A Money Scam - Could Not Contact Either

I found out about Cole's Classroom through an online free webinar, and the lady advertised that you could access the entire course work for $1, a one time payment, handily forgetting to mention the $49 charge after 11 days, and that continued charge every month. I did it to access a single course and did not care about the rest. I did not find out about it until I was working through my budget and was highly disappointed I was $49 behind because a course tricked me. I found no way to contact the owner for a refund, so I canceled my account and highly warn against this sight unless you are aware of both the 10 day trial and the $49 charge a month.
This could be a helpful resource to new photographers and it is a creative idea, but it is way over priced for me personally when I learned most of what's on this sight on Youtube.

October 23, 2020
Unprompted review
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Reply from Cole's Classroom

First off, we're sorry for any confusion! We do our very best to be extremely clear and upfront about our Cole's Classroom Pro program but sadly, sometimes important details are overlooked or forgotten.

You signed up for a $1 trial through a free webinar we hosted. In this case, we also expressed both verbally & on the presentation that there's absolutely no "catch" but this is in fact a 10 day trial with unrestricted access and then on day 11 there is a $49 charge - if your membership isn't cancelled before.

In addition, we do our best to avoid any confusion by also sending multiple emails advising when the trial ends & auto-renews at the $49 per month price.

At this point, I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions.



Rated 1 out of 5 stars

If I could write a zero star I would

If I could write a zero star I would! This is a very deceptive company and shady business practices. You buy a shirt for $10 before you know it you are being charged $49 a month!!! Sure you “approve” the charge because of the purchase but they are deceptive in the membership. It is not as obvious as they claim or so many people would not be scammed into the membership. They may have a good product I don’t know, but they are complete scammers in the way they do business. They say they are upfront about it and you approve it, obviously not!

October 19, 2020
Unprompted review
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Reply from Cole's Classroom

Hi Stephanie, I looked up your account and see that you recently added a 10-day trial to Cole's Classroom Pro during your recent order. We at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions. Your membership is already cancelled and the last three charges were refunded.

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Rated 1 out of 5 stars

Disputed credit card charges

Unfortunately after not paying close attention to my bank statement (my bad), I noticed a $49 charge on my credit card from Cole's Classroom. After calling my bank, I found out that my card has been charged $49 since March of this year. I couldn't believe it!!!! I NEVER signed up for any trial program from these people and if I did, I would have definitely canceled before the end date. I just sent them an email and am anxious to see their response. They can go back and see that I have NEVER gone into any trial site. I did purchase a 10.00 t-shirt from them earlier in the year but that was it. I guess that is how they got my credit card number. I just CAN'T believe they would do something like that. I will write a follow up after I hear back from them. JUST BEWARE of giving your credit card number to people who might take advantage of it.

October 16, 2020
Unprompted review
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Reply from Cole's Classroom

Hi Linda, upon further checking, it shows that you signed up for a membership. It shows that your membership is already cancelled and processed a refund for the last four charges. At this point, I think it's fair to say that we always do our best to be very clear about the billing logistics with our month to month membership but we understand life can get hectic and things can be overlooked. But one thing is certain, we at Cole's Classroom never charge any of our customers manually or in any unauthorized manner. Any and all charges that occur are only from our customers initial purchase actions

Rated 1 out of 5 stars

VERY FRUSTRATING EXPERIENCE/SCAM

I am having the same horrible experience as everyone else on here that registered for the 10 day free trail for $1 and now I don't have access to the subscription button to cancel. This is very frustrating!!! From wanting to try out this photography course and possibly continuing if I enjoyed it to getting frustrated for no reason and WASTING MY TIME! I think they do this purposely to get you interested for a $1 and try to take your money if you don't notice that there is not subscription button in time.

October 14, 2020
Unprompted review
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Reply from Cole's Classroom

Hi Ashley, we are very sorry for the trouble. As it shows, we received your email to cancel last 10/14 and we have actioned your request right away. I am not seeing any charge for the membership as well.

Rated 5 out of 5 stars

I learned so much from Cole’s…

I learned so much from Cole’s classroom! From how to shoot, how to edit and templates galore! Once your done learning it is easy to cancel. I also love their Facebook page it is a great resource.

-Nichole

October 8, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 5 out of 5 stars

Best gift I ever gave myself (besides my new camera)

I fell upon Cole's Classroom quite by accident but gave the 10 day trial a go. I thought I would get all the information I would need and then cancel after the 10 days. Boy was I wrong, there are so many informative and valuable tutorials and teaching tools that I could not possibly view them all in 10 days. I was hooked. I am so grateful for the help from the other members and the Moderators! I have learned so much in the past 2 1/2 months! I love having the support and advice right at my fingertips! Thank you Cole's Classroom team!

October 6, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

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Rated 5 out of 5 stars

I love the classroom option and layout

I love the classroom option and layout. Easy to follow and keeps your interest. I would recommend to any type of photographer.

September 29, 2020
Unprompted review
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Reply from Cole's Classroom

Thank you so much for the kind word and for the opportunity to be a part of your photography journey!!!

Rated 1 out of 5 stars

Shonky business - BEWARE

I cannot cancel my subscription as apparently I am entering the wrong password. When I enter my email address to request a change of password, I don't receive an email, even in spam. This is unacceptable.

September 28, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

Its a scam stay away....

Its a scam stay away..... I didn't even get a password.I never once have been able to log in....

September 28, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

I am trying to cancel my membership in…

I am trying to cancel my membership in my account and I don’t even see the “subscription” button that lets me cancel the membership. So I emailed you guys already and I hope you get back to me. If I see any money taken out on my account and I am not even able to cancel my subscription, I will make sure to take legal actions. You can’t just remove the “subscription” button where people go to cancel memberships and unable them to cancel the subscription and then take their money.

September 28, 2020
Unprompted review
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Reply from Cole's Classroom

Hi Niel, sorry for the trouble. As it shows your membership was cancelled by our support team right after you sent an email. Your email was answered in less that 5 minutes after it was received. Let us know if you still need assistance.

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Rated 1 out of 5 stars

KEEP AWAY

KEEP AWAY. I signed up for the $1 trial and in the confirmation mail I found that this trial is just for 10 days and following to that, $49.00 will be charged.

It read as follows:

Please remember that you've just started a 10 day trial today and on day 11 you will automatically be auto-renewed to a full price monthly member at $49/mo if you do not cancel your trial expires.

Immediately, I logged into the site and canceled my trial. But there is no confirmation or any other kind of confirmation message for the same. I felt I have canceled my account and accidently when I checked my Credit card transactions, it is found that few days before I was charged for $49.00 I searched for "Contact Us" and found there is no such direct , visible, immediate link for contacting them or any customer care phone number. Somehow I managed to find a contact us (only by email) and sent a mail describing these. But did not receive any reply from their side.

Desperately, I searched online about this site and cancelling subscription/courses found some description about $1 trial course and the way to cancel it. But I found that that also will not work for me as I could find any menu such "Subscription" in "My Account Page"

I feel they made their web site NOT USER FRIEDNLY with an intention of somehow get some money from customer.

From my personal experience, please
DO NOT PURCHASE FROM THIS COMPANY.

I feel they their business strategy is trick the people by attracting them with a $1 offer and pickpocketing them.

Still I am not sure about my account is canceled or will they charge $49.00 next month also as they mentioned it is a recurring charge.

Totally frustrated.

Please keep away from this site.

September 26, 2020
Unprompted review
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Reply from Cole's Classroom

Hi, sorry fo the trouble. It shows that your membership was charged on the same day before you cancelled. However, it also shows that the charge was refunded.

Rated 2 out of 5 stars

I have cancel my subscription last…

I have cancel my subscription last month. I was assured that my checking account will no longer be charged. I checked my account and I was charged. Will some please helped before I file a complaint with the Better Business Bureau.

September 18, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

Rated 1 out of 5 stars

I have been scammed!!

I have been scammed!!! Do not sign up for this. I was never able to sign up for this classroom, I keep trying to register and send my email and I get nothing in return to be able to sign in. I want to cancel my subscription but there is no way of doing it unless you have access to your account. There is no phone support or anything but send an email. Which you never here back from anyone from this company. Do not fall for this Cole's Classroom.

September 10, 2020
Unprompted review
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Reply from Cole's Classroom

Hello, Sorry for your frustration. Can you please provide your information so that we can check on this or you may also email us at support@colesclassroom.com.

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