CoinEx 

This company’s rating is unavailable due to a breach of our guidelines.

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Rated 1 out of 5 stars

DO NOT USE THESE SCAMMERS: I placed a quick scalp trade on XRP, but the move ran too far so I cancelled the order. The platform said it was cancelled, but apparently it wasn’t — it stayed acti... See more

Rated 5 out of 5 stars

I'm using CoinEx for past 10 months. While market crash/correction all top exchanges stop working but CoinEx functions smoothly which is very important that an exchange should provide to it's users. C... See more

Rated 1 out of 5 stars

Transferred XLM to try this exchange, waited 30 mins, nothing credited, then 1 hour latter "Deposit/wallet suspended under maintenance" fine. 1 hour latter wallet is online again, still not be credite... See more

Rated 5 out of 5 stars

I deposited, withdrawed and kept over 10k$ cryptocurrency for about 5 years WITHOUT ANY PROBLEM. one time my trade passed through contract liquidation price for hours (the liquidation price were abo... See more

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Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Financial Institution

Written by the company

Established in 2017, CoinEx is a global cryptocurrency exchange designed with users in mind. Since its launch by the industry-leading mining pool ViaBTC, the platform has been one of the earliest crypto exchanges to release proof-of-reserves to protect 100% of user assets. CoinEx provides over 1300 cryptocurrencies, supported by professional-grade features and services, for its 10+ million users across 200+ countries and regions. CoinEx is also home to its native token, CET, which incentivizes user activities while empowering its ecosystem.


Contact info

Breach of guidelines


Rated 1 out of 5 stars

DO NOT USE THESE SCAMMERS

DO NOT USE THESE SCAMMERS:

I placed a quick scalp trade on XRP, but the move ran too far so I cancelled the order. The platform said it was cancelled, but apparently it wasn’t — it stayed active in the orderbook and ended up getting liquidated.

When I contacted support, they just said I never cancelled it, even though the interface clearly showed I did. Either the system glitched or they’re not being honest, but either way it’s not okay.

If you can’t trust what the site tells you, you shouldn’t be trading there

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Manipulative app

I’ve been using this platform for 3 years. Unfortunately, like many other platforms, it took advantage of the recent whale movements and liquidated my positions, even though I trade with 3x leverage. They charge high commissions on trades and deduct part of the profits, citing a lack of liquidity, even with Bitcoin. They didn’t stop at these hidden fees and decided to take both my capital and years of effort in less than an hour. You might tell me that all platforms have done this, but let me tell you, CoinEx is the worst. The app froze during these critical moments. I contacted customer support about the issue, and they responded that they will improve it in the future, as if they even have a future. They advised me to improve my risk management while trading Bitcoin and Ethereum with 3x leverage. But how am I supposed to manage risk when they’re liquidating such positions despite the low leverage? I believe these platforms are coming to an end, especially when futures on major assets get liquidated in minutes with 3x leverage. Should we trade with 1x leverage instead? In that case, it would be spot trading, and we wouldn’t need these platforms for spot trading

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t make same mistake!

Don't make the same mistake I did and end up wasting time and money by putting your trust in them. Thank you for saving the day, Tawny swift

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Beware

Beware
Scam

I am using this exchange since 2021. Everything working fine until I have below 1k usdt. Suddenly after new deposit my portfolio increase to +5k usdt.

Suddenly Coinex exchange frozen my fund by blocking crypto withdrawal and asking for meaningless query.

If you are new in crypto then you can use big exchanges like binance, Bybit .

Don't use this exchange

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

CoinEx blocking my withdrawals despite Basic KYC verification – warning to other users

Hello everyone,
I want to report my experience so other users are aware.
I have already completed Basic verification, which according to CoinEx’s own rules allows up to 1,000,000 USDT daily withdrawal limits.
Despite this, CoinEx has frozen my withdrawals and refuses to let me access my funds unless I complete “Advanced verification.”
The issue is that the specific requirement they are demanding is not possible for me to provide, and I have explained this multiple times.
I have offered valid alternatives:
Passport / government-issued ID
Live video verification
Proof of address documents in my name
Yet CoinEx support keeps sending the same response, refusing to accept anything other than one method that I cannot complete.
This means they are effectively holding my assets hostage despite me being a verified Basic user.
I have now submitted a formal complaint to CoinEx compliance, and if this is not resolved I will escalate to the relevant regulators.
⚠️ Users should be aware that even if you pass Basic KYC, CoinEx can still block your withdrawals and demand Advanced verification under conditions that may be impossible to meet.
Has anyone else here faced this same issue? What worked for you?

September 15, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Simple to use platform with lots of coins

Simple to use platform with lots of coins to trade.
If p2p and loans interest could be better that would be great.

August 10, 2025
CoinEx logo

Reply from CoinEx

Thank you for your support to CoinEx, wish you have a great journey at CoinEx.

Rated 1 out of 5 stars
Verified

not going to trade anymore

I have done more than 10 trades in your platform but most of them had got to SL. There is something wrong with your platform I guess. Unfortunately I can’t continue more and I prefer not to trade again here. And I also lost most of my funds.

August 10, 2025
CoinEx logo

Reply from CoinEx

We’d be happy to look into your question and see how we can help. Could you please kindly share more info regarding the issues encountered via https://support.coinex.com/hc/requests/new, thus we can check it together.

Rated 5 out of 5 stars
Verified

Nice backend

Nice backend, easy trade, All Good

August 3, 2025
CoinEx logo

Reply from CoinEx

Thank you so much for your support to CoinEx, wish you have a nice day~

Rated 3 out of 5 stars

Coinex farzi app hai isme Mera account…

Coinex farzi app hai isme Mera account ka belence withdrawal nhi hua meri 9000 usdt freez kardi isme na kare

August 2, 2025
Unprompted review
CoinEx logo

Reply from CoinEx

We're sorry, but the "CoinEx farzi App" you mentioned has no affiliation with CoinEx.
Have you possibly been misled by a website with a name similar to CoinEx?

To protect your assets and account security, please double-check whether you're visiting a fake or phishing site.

CoinEx Official website: https://www.coinex.com/en/

You can verify the authenticity of the website, email, or social media account you're interacting with via our Official Verification Channel:
👉 https://www.coinex.com/en/official-verification

Rated 5 out of 5 stars
Verified

Really good

Fast, great and efficient service, perfect

August 5, 2025
CoinEx logo

Reply from CoinEx

Thank you so much for your support to CoinEx, wish you have a nice day~

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