Clean and Carry Reviews 65

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the convenience, ease of scheduling, and prompt communication provided by the service. People highlight the helpfulness and responsiveness of the staff, noting that their questions were answered quickly and all concerns were addressed. Consumers find the pickup and delivery service to be timely and reliable, with many mentioning the professional and friendly delivery personnel. The quality of the laundry service is consistently praised, with reviewers emphasizing the cleanliness, freshness, and impeccable folding of their clothes. Customers also appreciate the attention to detail and the ability to customize their preferences, such as choosing specific detergents. Many reviewers express their intention to use the service again, considering it a game-changer and a significant time-saver.

Based on these reviews

Rated 5 out of 5 stars

Scheduling was easy, getting to pick which detergent is used, and how I wanted the clothes to be separated/put on hangers or not, great communication and customer service, and the price was fairly set... See more

Rated 5 out of 5 stars

Super fast and responsive service; and on a Sunday no less! Very professional and followed my instructions to the letter. Got my clothes back same day even though I screwed up on the form! Everythin... See more

Rated 5 out of 5 stars

My washer went out on Sunday. I placed an order online on Sunday night. 5 bags of laundry was picked up first thing Monday morning and brought back clean and folded on Tuesday. The website is super ea... See more

Rated 5 out of 5 stars

The scheduling and pickup process is easy and they do a great job folding. Clothes are clean and well taken care of during the service. Only minor issue I've had is dropoff being outside of the window... See more

Rated 5 out of 5 stars

I have used other laundry services before, but Clean and Carry was the best. They picked up my laundry and returned it promptly. Everything was returned very clean and folded--much better than other s... See more

Rated 5 out of 5 stars

We're very happy with Clean and Carry services and will definitely be using them more often in the future! The pricing is fantastic, especially considering the convenience they offer. Huge thanks to t... See more

Rated 5 out of 5 stars

Thank you for servicing the 2024 All-Star Commissioner's Cup. Not one message from the ten teams all week regarding any missing items. Easy to work with and accommodating to your groups needs!

Rated 5 out of 5 stars

Great service accommodations. First time user of the services and I will be keeping a profile for future use. Needed same day laundry service due to traveling schedule and Clean and Carry accommodated... See more

Rated 5 out of 5 stars

I am traveling for a business trips to Dallas, TX for 9 days and was looking for a laundry service outside the hotel provided ones. Clean and carry was referred to me by a colleague but they hav... See more

Rated 5 out of 5 stars

My experience with clean & carry was amazing! It was super easy to set up my same day pick up, and I got my clean laundry the very next day! Everything was cleaned great and nicely folded- I will defi... See more

Rated 5 out of 5 stars

Great experience. Responsive, friendly service and what a relief to have clean laundry while waiting for my new machine. Even questioning the need for a machine! This was so easy and well done. Thank... See more

Rated 5 out of 5 stars

I had a great experience I am prepping my next and largest order. This is a great story for those of us that are handicapped and cannot do laundry.

Rated 5 out of 5 stars

I am in-between W/D's, so this service as been great for me. My clothes are neatly folded. My special comments have been followed. My clothes are picked up and dropped off on time. The website is eas... See more

Rated 5 out of 5 stars

I I have the flu. I’m extremely sick and do not feel well. I had so much housework to do that. It went neglected and still is being neglected until I feel better and build up my momentum. I needed a s... See more

Rated 5 out of 5 stars

My experience with Clean and Carry was great! They were helpful, responsive to my questions, prompt with pickup and delivery, and the clothes were really clean and folded. I highly recommend this serv... See more

Rated 5 out of 5 stars

I wanted to wash my comforters since my washer is not big enough. I am so happy that I found Clean and Carry. Their service is fantastic! The process is easy and smooth. I just need to put them in gar... See more

Rated 5 out of 5 stars

Love the easy schedule system and ability to customize to our preferences. Laundry smells great and you can tell that they take care of our items.

Rated 5 out of 5 stars

I'm in LOVE!!!!! I sent 3 bags it came back in one big beautiful PINK bag. Everything was folded so beautifully. I dont know how they did it, but they did! I wish I knew how to fold everything like... See more

Rated 5 out of 5 stars

Excellent service! Timely and affordable! I’ve used Clean and Carry twice and they come when they say they will come and deliver when they say they will deliver.

Rated 5 out of 5 stars

Great customer service, and extremely kind. This was the first using Clean and Carry, and I was impressed with everything! I can’t wait until I send my next load of laundry. Thank you Clean and Carry

Rated 5 out of 5 stars

Excellent communication. Prompt delivery. I️ use the service for my weekly salon towel service. Really happy with the convenience and how efficient their process is.

Rated 5 out of 5 stars

This is my 2nd time using clean and carry this past week and I love them! Super quick turn around time and they fold every single thing! The customer service is also top tier ! Thank you guys again fo... See more

Rated 5 out of 5 stars

I had an outstanding experience with then. Their pickup and delivery service was convenient, and my clothes were returned in impeccable condition. The customer service was top-notch. I highly recommen... See more

Rated 5 out of 5 stars

Picked up and returned laundry in a neat and timely manner, very professional and communicated clearly, will be using again.

Rated 5 out of 5 stars

Communication regarding delivery was great. Plenty of options regarding preferences. They make it really easy!

Rated 5 out of 5 stars

I'm extremely pleased with the service that I was provided. Everything smelled great and was folded and packaged so neatly that I was wondering if a folding machine was used 😅. Additionally, the dri... See more

Rated 4 out of 5 stars

Timing. Fold. Softness. Although I like more fragrant finish, it was overall great experience. I will use this service again. I am an only child, and laundry was my least favorite chore. Great job o... See more

Rated 5 out of 5 stars

Clean and Carry did a fantastic job servicing the San Francisco Unicorns cricket team when we were in Dallas, both for regular season and finals. They provided a same day service, and everything was... See more

Rated 5 out of 5 stars

Excellent service! Quick and easy and everything was folded perfectly and smelled great! I highly recommend this service!

Rated 5 out of 5 stars

We used this service while on vacation. It was fantastic to pack light and have them do the laundry mid-week. They were prompt thorough. Would absolutely use again and recommend.

Rated 5 out of 5 stars

A real God send!! Laundry was very clean and smelled sooo good..not a bit of dog smell! Having all my small items folded and everything on hangers was extra special! (I hate doing that.. in fact I hat... See more

Rated 5 out of 5 stars

I just got back from an exhausting three-week trip, and to my surprise, my dryer decided to stop working! All I wanted was to relax after such a busy time, especially since I have to hit the road ag... See more

Rated 5 out of 5 stars

Super Convenient Pick up and Delivery, clothes were folded and placed exactly how I asked them to be. I will definitely be using this service again. The communication with the app they answer any ques... See more

Rated 5 out of 5 stars

Booked Clean & Carry while standing in spilled coffee—thirty minutes later my phone buzzed, “Driver on way.” Two days later my gym clothes smelled like eucalyptus, not excuses, and my cashmere sweater... See more

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Company details

  1. Laundry Service

Written by the company

Laundry pickup & delivery service


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
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1-star


Rated 5 out of 5 stars

From coffee spill to eucalyptus

Booked Clean & Carry while standing in spilled coffee—thirty minutes later my phone buzzed, “Driver on way.” Two days later my gym clothes smelled like eucalyptus, not excuses, and my cashmere sweater was wrapped like a gift. Price felt like a typo. I tipped anyway.

August 6, 2025
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Rated 5 out of 5 stars

Amazing service to San Francisco Unicorns

Clean and Carry did a fantastic job servicing the San Francisco Unicorns cricket team when we were in Dallas, both for regular season and finals.
They provided a same day service, and everything was returned clearly labelled with the laundry smelling fresh and items neatly folded. Communication around pick ups and drops off was excellent, and they were very flexible around service times during finals, when we had to schedule laundry at short notice. Clean and Carry come highly recommended by the San Francisco Unicorns! Thank you!

July 11, 2025
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Rated 5 out of 5 stars

GREAT SERVICE!!!!

I'm extremely pleased with the service that I was provided. Everything smelled great and was folded and packaged so neatly that I was wondering if a folding machine was used 😅. Additionally, the driver/pickup was friendly. I highly recommend Clean & Carry services!!!!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely using them again!

I just got back from an exhausting three-week trip, and to my surprise, my dryer decided to stop working! All I wanted was to relax after such a busy time, especially since I have to hit the road again next week. While I waited for my new dryer to arrive, I decided to search for nearby laundromats and found Clean and Carry. Their reviews looked promising, so I thought, why not give it a try?

Let me tell you, they exceeded my expectations! My clothes came back fresh, clean, and smelling amazing. Plus, they really did check the pockets just like they promised! I was pleasantly surprised to find items I had forgotten in my pockets taped right on top of the laundry—such a thoughtful touch! I am definitely going to make Clean and Carry my go-to laundry service in the future!

June 4, 2025
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Rated 5 out of 5 stars

A real God send!

A real God send!! Laundry was very clean and smelled sooo good..not a bit of dog smell! Having all my small items folded and everything on hangers was extra special! (I hate doing that.. in fact I hate doing laundry!) I had a 6 hour turn around which was great for 7 huge bags of laundry. I joined their club and will be using them in the future. What a load off my mind! If you have kids, A MUST!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We used this service while on vacation. It was fantastic to pack light and have them do the laundry mid-week. They were prompt thorough. Would absolutely use again and recommend.

May 26, 2025
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Rated 4 out of 5 stars

Timing

Timing. Fold. Softness. Although I like more fragrant finish, it was overall great experience. I will use this service again. I am an only child, and laundry was my least favorite chore. Great job overall!!

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and clean clothes

I have used other laundry services before, but Clean and Carry was the best. They picked up my laundry and returned it promptly. Everything was returned very clean and folded--much better than other services I've used.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Super Convenient Pick up and Delivery

Super Convenient Pick up and Delivery, clothes were folded and placed exactly how I asked them to be. I will definitely be using this service again. The communication with the app they answer any questions you may have

April 1, 2025
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Rated 5 out of 5 stars

Efficient and good service

The scheduling and pickup process is easy and they do a great job folding. Clothes are clean and well taken care of during the service. Only minor issue I've had is dropoff being outside of the window, but I understand delays happen, and the rest of the experience was so good it is not an issue. Thank you, Clean and Carry!

March 27, 2025
Unprompted review

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