Citizen Meds® Reviews 995

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, ensuring timely arrival of medications. Many consumers highlight the effectiveness and quality of the products, particularly noting positive results with weight loss medications. People appreciate the comprehensive kits that include all necessary supplies and clear instructions. Consumers also value the responsive and helpful customer service provided. The ease of ordering and the user-friendly online portal are frequently mentioned as positive aspects. While opinions on order processes and contact experiences vary, the overall sentiment towards the company's service and product quality remains highly favorable.

Based on these reviews

Rated 5 out of 5 stars
Verified

I have obstructive sleep apnea and tirzepatide was recommended by a friend who happens to be a doctor. My healthcare provider and insurance company promptly and consistently worked together to ensure... See more

Rated 5 out of 5 stars
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I've been using Citizens Med for five months and have lost 24 pounds. I ordered my first dose in April and was skeptical about whether I would receive the medicine or even if I could get fake medicati... See more

Rated 5 out of 5 stars
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Ordering is simple. Meds arrive quickly. All supplies included. Clear instructions. Fair pricing compared to most places. Im 3 months in with Citizen and ill keep ordering. Highly recommend!

Rated 5 out of 5 stars
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Everything is sent fast, packed well with an ice pack. I tolerate the Trizepitide pretty well. It’s working. The two suggestions I have are : it would be so helpful to give a loyalty discount. The... See more

Rated 5 out of 5 stars
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I have been using Citizen Meds for 2 months now, and I am already down 8lbs. I love the quality of the medication and the convenience of having everything that I need delivered to my doorstep. I also... See more

Rated 5 out of 5 stars
Verified

Citizen Meds has went way above in my expectations. Im on my 3rd month of Tirzepatide and I've lost 24lbs. Its so effective and they delivery is fast. I definitely recommend this to anyone on a weight... See more

Rated 4 out of 5 stars
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Product (Tirzeptide) seems to be working but it's early. Email communications and answers has been overall good and timely. Website not so great to navigate. Pricing a bit high but the discounts help... See more

Rated 5 out of 5 stars
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I’ve been ordering from this site for months. Shipping is always fast and they supply everything needed to administer medication. I will continue to order from this site for as long as I can. They don... See more

Rated 5 out of 5 stars
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Fast and easy. No monthly membership is great. I was getting trizepaptide prescribed but then discount period ran out and there was no way I could afford to continue to fill it. This company made it e... See more

Rated 5 out of 5 stars
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The product itself works fantastic! Yes, you still have to put in your effort by eating healthy and getting out there to walk. I'm very satisfied with the product as well as the customer service. I ha... See more

Rated 4 out of 5 stars
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The products are easy to order, quickly delivered, and come with the needed supplies. The site How-To videos were a great help when I first started with Zepbound. I do wish my health information w... See more

Rated 5 out of 5 stars
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I'm very happy with the way the product works, have experienced only minimal and infrequent side effects, and I've lost 33 pounds since May. Shipping has been prompt so I haven't missed any doses.

Rated 5 out of 5 stars
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Everything has gone very smoothly. The medication can in a timely manner packaged well. I am planning on ordering again. Thank you looking forward to working with your company

Rated 5 out of 5 stars
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Fast service and excellent product. I am using Tirzepatide and have seen wonderful results. I am very happy with Citizen Meds. The kits are very nice and come with everything you need and clear instru... See more

Rated 5 out of 5 stars
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I have been using Citizen Meds since the beginning of this year. I have been 10000000% happy and impressed with the way they treat their patients. All emails are answered almost immediately and the m... See more

Rated 4 out of 5 stars
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Medication always arrived on time sometimes a little arm, the warmer side, but some of that is out of their control. I had the subscription plan and always charged and shipped in a timely manner as fo... See more

Rated 5 out of 5 stars
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Once order is placed everything is very convenient. Placing ongoing orders is very cumbersome and could be improved. Why do you need to fill out same information every order?

Rated 5 out of 5 stars
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I have had great success using Citizen Meds Tirzepatide. The medication arrives quickly, is professionally packaged, and is effective. I have had zero side effects using it as directed. I would recomm... See more

Rated 4 out of 5 stars
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Every time I renew my prescription I have to go through the whole website questionnaire as if it’s my first time. Otherwise I am happy with the results- down over 30 pounds. Would be great if th... See more

Rated 5 out of 5 stars
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Been ordering from Citizen Meds for 6 months now. Always an easy process and great products! Their turn around is amazingly fast and efficient.

Rated 4 out of 5 stars
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The price of the product is the lowest I have researched. I’ve been a customer for several months and received the product promptly. I wish the process for returning customers was better

Rated 5 out of 5 stars
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I did my research on costs and ratings for what I was looking for. I decided on Citizen Meds and glad I did. They have made the experience so easy and seamless. I would highly recommend going thru the... See more

Rated 5 out of 5 stars
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This company has been responsive, polite and true to their word! Their medication is working as I have lost 40 pounds thus far since March 2025.

Rated 5 out of 5 stars
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I always get my order quickly and packaged well. They communicate through email for any questions I have. Definitely will order from them any time!

Rated 5 out of 5 stars
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Only been with CitizensMed a couple of months, but I'm happy with the subscription I have. So far right on time and no problems with payment or receivement of purchase.

Rated 5 out of 5 stars
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I’m so excited to be losing weight and this service is fast and easy, I’ve already recommended to people I know that are struggling with weight loss

Rated 5 out of 5 stars
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Excellent response times. My orders are delivered quickly. The Tirzepetide is the best I've had, it works perfectly.

Rated 5 out of 5 stars
Verified

Citizen Meds was wonderful they are quick and efficient, they supply coupons. The meds they supply are not watered down. Only draw back is the price is bit pricey.

Rated 5 out of 5 stars
Verified

Easy, fast, great packaging and the most effective TZ I have tried through online pharmacies/weight loss programs.

Rated 5 out of 5 stars
Verified

It is easy to order new medications, tailored to what you need. Once you order, it only takes a few days for delivery.

Rated 4 out of 5 stars
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I'm pleased with the service though I wish more care were taken to insure that it arrived cold. Spend less money on the fancy box and get the delivery cold

Rated 5 out of 5 stars
Verified

Always ready to answer any questions. The online portal is very user friendly. Fast delivery.

Rated 5 out of 5 stars
Verified

this product is effective 100% i have lost 40 pounds and i feel great i recommend trizepatide and delivery was fast thank you

Rated 5 out of 5 stars
Verified

I love Citizens Meds. Unlike many of my friends I have little to no side effect s. Great customer service and quick shipping! Love them!

Rated 5 out of 5 stars
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Citizen Meds Customer service is astounding, efficient, and quick. The website is operated with ease and they respond to any questions very quickly. Definitely recommend!

Rated 5 out of 5 stars
Verified

Citizen Meds is so easy and ships out right away. I have had a wonderful experience

Rated 5 out of 5 stars
Verified

With little side effects, I have continued to lose weight. It takes away food noise and works effectively.

Rated 5 out of 5 stars
Verified

It's easy to order and it always ships on time. I have almost reached my goal weight and ready to do maintenance. Overall it's been great.

Rated 5 out of 5 stars
Verified

Fast shipping and the product is exactly what I needed. Citizens meds is always reliable.

Rated 5 out of 5 stars
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My orders arrive quickly and the medication is working! I’ve lost 20lbs!

Rated 5 out of 5 stars
Verified

Fast! With the subscription I save more! The best part is I can renew/refill whenever I want (aka if I dont have the money right away)

Rated 5 out of 5 stars
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Everything has been great!! Fast order processing and get next day!! I’ve lost 22 lbs with Trizepatide. Email responses are right away.

Rated 5 out of 5 stars
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Easy to order, quick shipping and delivery. I lost 25 pounds and counting

Rated 5 out of 5 stars
Verified

Great service , fast and dependable . Easy to order and nicely packaged

Rated 5 out of 5 stars
Verified

Only place to get meds online. Prices and customer service are great. If you want to get healthy, Citizen Meds is the place to go.

Rated 5 out of 5 stars
Verified

Very responsive, good costumer service they helped me twice.

Rated 5 out of 5 stars

It has not been w/o some issues. Had a shipment delayed, not the fault of CM. I had to lean on them for a replacement, but in the end, they stood by their product. I will continue to do business wi... See more

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Company details

  1. #15 of 28 best companies in Medical Clinic

Written by the company

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

995 reviews

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Replied to 57% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars
Verified

The entire process is easy

The entire process is easy. Filled out medical forms and placed order. Did not have to meet with MD. Reasonably priced. Best part no side effects from the Monjuaro formulation and I am finally loosing weight. I am menopausal and was going to the gym 1-2 times a day and the needle wasnt moving. I still exercise 1-2 times a day, but now I dont have food noise and I dont feel like drinking alcohol. So Im now basically sober, which feels great. I tried a different company 2 yrs ago for compounded Ozempic and didnt loose weight and had side effects. I feel better. I want to microdose this after I loose the weight for life, thats how much I like it.

October 2, 2025
Rated 1 out of 5 stars
Verified

Read their free offers carefully!

So I put in an order for Tirzepatide. I already have a supplier but with the discount Good Meds offered and free shipping it was an attractive offer (see below). Until it wasn't. Apparently, in some slick marketing maneuver, the steep discount brings the price down to where you don't receive the free shipping offer. Once I saw this trick I immediately emailed them and asked that they cancel the order. Nope. I received this reply:
Hi Daniel,

Free shipping is available only for orders over $500. Your order after discount is $36.43 + $22 shipping fee.

Let me know if you have any questions.
Best Regards,
CitizenMeds® Clinic Team

Well, so much for customer service. I'm back to a supplier I can trust.

Tirzepatide (Month 6) 15mg Weight Loss | Appetite Control 1 $517.75
Subtotal: $517.75
Discount: -$155.32
Shipping: $22.00 via UPS Next Day Air (M-F)
Payment method: Credit / Debit Card
Total: $384.43

September 24, 2025
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Rated 5 out of 5 stars
Verified

Excellent Experience

Citizen Med have made this process so easy. The medicine comes nicely packaged with instructions. Would definitely recommend them to friends.

September 24, 2025
Rated 5 out of 5 stars
Verified

Citizen Meds products are the real…

Citizen Meds products are the real deal… if you are looking to take control of your health they are the partner that you have been looking for. Flawless ordering and delivery process as well!

September 30, 2025
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Rated 5 out of 5 stars
Verified

Effective, Reliable, Consistent

Reasonable prices, no subscription fees or gimmicks, fast shipping time, citizen meds has been wonderful & helped me lose over 40lbs in the last 3.5 months.

October 1, 2025
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Rated 5 out of 5 stars
Verified

Fast Delivery

Fast Delivery. Easy to use, came with everything you need to administrate injections; syringes and alcohol pads. Very cost effective. I have had 2 of the weekly injections so far with 3rd tomorrow and I have not had any side effects. I will be buying again. Looking forward to the results to shine for Christmas. Will recommend to others

September 30, 2025
Rated 5 out of 5 stars
Verified

No Problems

The product works great and the shipping is usually to my house within 3 days of placing the order.

October 1, 2025
Rated 3 out of 5 stars
Verified

Too costly

While I like the product and service itself I feel the prices for Tirzepatide are too costly compared to other sites. Im probably going to stay with them because of the history but it could definitely be more competively priced.

October 1, 2025
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Rated 3 out of 5 stars
Verified

Just have not lost weight on this one…

Just have not lost weight on this one from you. I started at the lowest dose from healthogenics and lost 17 pounds. I have not lost one pound with yours. I still would like to go up and try again but scared to pay the amount of money over and over and not lose anything.

October 1, 2025

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