Charfleetsfencing Reviews 603

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the ease of ordering, clear communication, and prompt delivery. Many appreciate the helpfulness and friendliness of the staff, both in the office and the delivery personnel. People also value the company's proactive communication, with updates on delivery times and efficient handling of inquiries. Consumers frequently mention the excellent quality of the fence panels and other products, noting their sturdy construction and attractive appearance. The competitive pricing is another recurring theme, with many reviewers stating that the company offers the best prices around. The positive experiences extend to bespoke orders, with customers expressing satisfaction with the quality and speed of custom-made items.

Based on these reviews

Rated 5 out of 5 stars

Start to finish a first class company to deal with. Sorted what we needed Saturday morning with Laura, super helpful and very knowledgeable. Got a call from Katy on Tuesday to say we can bring your de... See more

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Rated 5 out of 5 stars

Easy to choose & order online, free delivery & courtesy call on the day with time slot. Lovely staff on the phone & a very nice, helpful delivery man. Would thoroughly recommend this company.

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Rated 5 out of 5 stars

Second time I’ve used Charfleets Fencing & I just wouldn’t go anywhere else. From start to finish staff are very friendly & helpful, keeping you updated regularly. Excellent quality posts & panels a... See more

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Rated 5 out of 5 stars

I ordered 13no 6x3 feather edge panels over the phone, a very pleasant, helpful Lady sorted out my order to Be delivered to Chipping Ongar, delivery price was very reasonable as were the panels. On ar... See more

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Rated 5 out of 5 stars

I ordered online which was easy. The pricing was very reasonable compared to other companies. I recieved several emails confirming the order, time and date of delivery. A phone call to let me know the... See more

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Rated 5 out of 5 stars

What a great company, more businesses should be like Chart Fencing. Their products are excellent quality at competitive prices. The young lady taking my orders was friendly and very efficient with a... See more

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Rated 5 out of 5 stars

Adele was fantastic getting a fast delivery booked and keeping myself updated! The driver was very informative. I was unable to meet the driver to unload the truck. With no issues he placed... See more

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Rated 5 out of 5 stars

Great products panels are sturdy and look fantastic fitted, cheapest around, excellent delivery by really friendly driver, would recommend and use again. Don’t often leave reviews except when this... See more

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Rated 5 out of 5 stars

What a fantastic company to deal with from start to finish! I placed my order online with ease, had confirmation emails instantly then followed by shortly after a delivery address. I was called on the... See more

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Rated 5 out of 5 stars

First class Service A++++ Friendly and professional staff Very competitive and had all our fencing delivered within 2 days would highly recommend The fence panels were made well nice and chunky... See more

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Rated 5 out of 5 stars

I was extremely happy with my bespoke fence panels and gate and all round price. They came exactly as specified, were delivered very quickly and were very well made. Their staff are always helpful, so... See more

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Rated 5 out of 5 stars

Used Charfleets fencing for the first time and am very impressed with their high level of service and quality of materials. Website easy to navigate at very competitive prices. Order was followed up... See more

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Rated 5 out of 5 stars

Searched for ages looking for a fencing company with decent prices, and then found Charfleets - and what a great company. I spoke to super-friendly ladies on the phone who answered everything I needed... See more

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Rated 5 out of 5 stars

First time used Charfleetsfencing & highly recommended them as they are the best price around. Only bought 2 panels but I shall use them again when needed & will recommend to others. Good delivery as... See more

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Rated 5 out of 5 stars

Great product, we ordered 2no 6ft x 5 ft fence panels plus 1 small special fence panel, excellent quality, delivery slot was monitored by Charfleets, in that they called me to confirm a slight delay... See more

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Rated 5 out of 5 stars

Great team Great service ordered Monday got fencing first thing Wednesday morning, driver helped to point needed. Fantastic service superb fencing. Would highly recommend

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Rated 5 out of 5 stars

Really friendly customer service even when I had to change my order. Good quality panels at a great price. Great communication and delivered on time by a very helpful driver.

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Rated 5 out of 5 stars

Brilliant service! Ordered several panels incorrectly the first time, emailed to correct the order and received a call back within minutes from Katy who could not have been more helpful, even arran... See more

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Rated 5 out of 5 stars

Looking for quality fencing at a reasonable price. Charfleets were excellent. From ordering to delivery the customer service was superb. Can't fault them at all. Would definitely use again and highly... See more

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Rated 5 out of 5 stars

Have purchased several times from Charfleets Fencing - the Fence panels are of a great quality at a very good price. The delivery charge is small which is fabulous and beneficial to me. Customer servi... See more

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Rated 5 out of 5 stars

Great service from start to finish, website was easy to navigate. Left a message for delivery instructions on the website and was followed to the letter. The fence panels are very strong and well buil... See more

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Rated 5 out of 5 stars

The most important thing to me was hiw easy it was to discuss my needs. Witch resulted in buying 10 panels and having a bespoke smaller one made to measure so thanks fir all the great assistance R... See more

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Rated 5 out of 5 stars

From initial phone call I was impressed with friendly helpful service. I visited the premises to see the products, place order & pay etc. The office staff all very helpful, working as a team. The bl... See more

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Rated 5 out of 5 stars

From start to finish the company we’re very professional. They were prompt and arrived exactly when they said . And even gave me a call on the morning to say the exact time they would come and gi... See more

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Rated 5 out of 5 stars

I have no problem in recommending Charfleets From Brett’s quotation and helpful advice to the day of installation by Rob ? and Co workers I can’t fault them . They were all cheerful and friendly and... See more

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Rated 5 out of 5 stars

Charfleets Fencing did a great job Fitting our new front fence there, Good service, easy to order and clear information on website. Driver very helpful in placing goods where required.

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Rated 5 out of 5 stars

First time that I've used charfleets and was over the moon with the service. Kept up to date with the times and dates of the delivery & all staff from those answering the phone to the driver who helpe... See more

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Rated 5 out of 5 stars

Not only are the products excellent, but their delivery driver (in this case Perry) was as pleasant a person as you will ever want to meet. I have already ordered again, and would have no hesitation... See more

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Rated 5 out of 5 stars

Always keep you updated on your delivery, so polite and helpful,the quality of the products i purchased were exactly as advertised, the delivery driver could not have been more helpful, he was a very... See more

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Rated 5 out of 5 stars

Great experience from start to finish Prices very competitive and delivery team were extremely helpful putting the products in a convenient place for me, rather than just dumping on the drive and le... See more

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Rated 5 out of 5 stars

-My Neighbour Put me On to Charfleets Fencing when I asked Where his New Gate and Fencing was From as it Caught my Eye Nice Quality . He Goes to Their Depot /Yard on Canvey Island as his old school... See more

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Rated 5 out of 5 stars

First time we have used this Company, and from the phone call enquiry to the delivery and the fitting of the fence panels, we have received excellent service, Wouldnt hesitate in recommending this... See more

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Rated 5 out of 5 stars

Bought a beautiful new shed, arrived as arranged, lovely delivery man so helpful. Lovely quality shed and looking forward to setting it up this weekend. Thank you x

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Rated 5 out of 5 stars

A returning customer as we always receive friendly, helpful service from the guys in the yard pulling out the trees to the girls in the office, to the delivery to the doorstep. Wouldn’t go anywhere el... See more

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Rated 5 out of 5 stars

Fantastic company First class in all respects Great choice of quality products Great advice and service Great delivery on time and very helpful Great communication with time slot for deliv... See more

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Rated 5 out of 5 stars

Just recently received a delivery from the company and I’ve got to say everyone from the receptionists to the delivery guys and owner are a pleasure to deal with The fencing I ordered was excellent... See more

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Rated 5 out of 5 stars

Bought five fence panels online as the price was great. Seller communication and delivery were perfect. Very good service, staff was always polite and helpful and the quality of the gates and fenc... See more

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Rated 5 out of 5 stars

Well pleased with the quality of the fence panels and the pricing. From ordering to delivery, I was provided an excellent service. The delivery driver being particularly pleasant and helpful. I can... See more

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Rated 5 out of 5 stars

The product are good quality and very well built the price you can not beat it anywhere and the two lovely ladies in the front office in the depot was so helpful and lovely brilliant service 100% bri... See more

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Rated 5 out of 5 stars

Recently ordered fence panel and some replaced panels. delivered and put on my driveway next day Excellent services I would recommend to friends and family Thank you

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Rated 5 out of 5 stars

Just needed one replacement 6x5 panel Ordered and free delivery in 5 days Driver helped me drop new panel in position too

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Rated 5 out of 5 stars

Everybody From the ladies checking my list giving me a quote to the super strong man who helped when delivering my order and pack it safely in my front garden all correct what great service thank... See more

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Rated 5 out of 5 stars

Fence panels are very well built and the delivery driver couldn’t be more helpful the admin staff were super helpful on the phone I would definitely recommend

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Rated 5 out of 5 stars

Extremely helpful and friendly. Answered our query quickly and efficiently. Fast delivery of good quality fencing. Very pleased.

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Rated 5 out of 5 stars

Amazing people to deal with. Excellent customer service Quality materials for the price. On time for delivery and the young driver very polite and helpful. Definitely would recommend to anyone and I... See more

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Rated 5 out of 5 stars

Breath of fresh air and warm welcome in the office.Great products and delivery was when they said. Best price, I will be back.

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Rated 5 out of 5 stars

Very helpful over the phone and friendly, same for the delivery driver, very good quality and price, will use again.

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Rated 5 out of 5 stars

Second time I’ve purchased fence panels, posts and gravel boards from Charfleets. Can’t fault the service from Adele and team on both occasions. The Lad who delivered the second lot even carried th... See more

Company replied

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Company details

  1. Fence Supply Store
  2. Fence Contractor
  3. Landscaping Supply Store
  4. Lumber Store

Written by the company

We are a family run business based on Canvey Island, Essex. We pride ourselves on delivering the very best quality materials at trade prices to both our residential and trade customer base, throughout Essex. We are passionate about customer service and aftercare, please see our reviews on the internet and various social media platforms to evidence. Please contact the office via email or telephone with any queries, where we will be happy to help you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

603 reviews

5-star
4-star
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1-star


Rated 5 out of 5 stars

Purchased fence products to install…

Purchased fence products to install myself
Excellent quality and first class customer service and delivery .

October 9, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you very much Stephen for your positive review. We are pleased to hear that you were satisfied with the quality of our fencing products, as well as the level of customer service and delivery you received. Your feedback is greatly appreciated, and we are glad to have been able to support your installation project. Should you require any further assistance in the future, please do not hesitate to contact us | Adele @ Charfleets Fencing

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Rated 5 out of 5 stars

delivered on time and in a place i…

delivered on time and in a place i designated, good quality fencing

October 7, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you for your kind feedback Melvin. We are pleased to hear that the fencing was delivered promptly and to your designated location, and that the quality met your expectations. Should you require any further assistance or have additional needs in the future, please do not hesitate to contact us | Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Start to finish a first class company…

Start to finish a first class company to deal with. Sorted what we needed Saturday morning with Laura, super helpful and very knowledgeable. Got a call from Katy on Tuesday to say we can bring your delivery forward, no need for me to be there, came home from work Wednesday to find our new fence all neatly stacked in the back garden. Really impressed with the quality and service. Thank you and I have already recommended to friends and neighbours. Will return to sort my gate and trellis once the fence is all in. Well Done.

October 8, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for your kind words and fantastic review! We're thrilled to hear you had such a positive experience with us from start to finish. It's great to know the delivery went smoothly and that you're happy with the quality of the fence. We really appreciate your recommendations to friends and neighbours — word of mouth means so much to us. We’ll be here and ready to help when you're ready to sort out your gate and trellis. Thanks again for choosing us! Adele @ Charfleets Fencing

Rated 5 out of 5 stars

Breath of fresh air and warm welcome in…

Breath of fresh air and warm welcome in the office.Great products and delivery was when they said.
Best price, I will be back.

October 2, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much Bruce for your lovely feedback! We're delighted to hear you felt welcomed and enjoyed both our products and service. Knowing we delivered on time and at the best price means a lot to us. We’ll be looking forward to your next visit! From all @ Charfleets Fencing

Rated 5 out of 5 stars

Good product good service

September 23, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you for your kind words! We're glad to hear you were happy with both the product and the service. We truly appreciate your support and look forward to serving you again! Adele @ Charfleets Fencing

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Rated 5 out of 5 stars

Excelent Service

Excelent Service, Reasonable prices, good quality.

September 18, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for your wonderful feedback! We're thrilled to hear you were pleased with our service, pricing, and product quality. Your satisfaction means a lot to us, and we hope to serve you again soon! Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Easy to order online

Easy to choose & order online, free delivery & courtesy call on the day with time slot. Lovely staff on the phone & a very nice, helpful delivery man.
Would thoroughly recommend this company.

September 16, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you so much for your kind words! We're so pleased to hear that your experience—from ordering online to delivery—was smooth and positive. We'll be sure to pass on your lovely feedback to our team and driver. It means a lot to us that you'd recommend our company. We hope to serve you again in the future! Katy @ Charfleets Fencing

Rated 5 out of 5 stars

Fence panels

Looking for quality fencing at a reasonable price. Charfleets were excellent. From ordering to delivery the customer service was superb. Can't fault them at all. Would definitely use again and highly recommend them.

September 12, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you John for such a lovely review, it is very much appreciated and we hope to see you again soon | Adele @ Charfleets Fencing

Rated 5 out of 5 stars

Really friendly customer service even…

Really friendly customer service even when I had to change my order. Good quality panels at a great price. Great communication and delivered on time by a very helpful driver.

August 29, 2025
Unprompted review
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Reply from Charfleetsfencing

Hi Charles - that is really great to hear! Thank you so much for such a lovely review, it means a lot to us that our customers are happy with the service that we provide and the quality of our products. Have a lovely weekend and we hope to see you again soon | Clare @ Charfleets Fencing

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Rated 5 out of 5 stars

Great service from placing the order to…

Great service from placing the order to the delivery of the goods. Would definitely recommend.

August 20, 2025
Unprompted review
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Reply from Charfleetsfencing

Hi Mr Young - Thank you so much for your kind review and that you will be recommending us. We hope to see you again soon and have a lovely day | Katy

Rated 5 out of 5 stars

New fence panels

Great service and delivery. (Heavy Duty pnls are well made).

August 18, 2025
Unprompted review
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Reply from Charfleetsfencing

Hi Simon - thank you so much for your great review, it is very much appreciated. Have a lovely evening | Adele

Rated 5 out of 5 stars

Great quality fence panels

Great quality fence panels, delivered to the front door. Brilliant service ⭐️⭐️⭐️⭐️

August 13, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you Leanne for your kind review - pleased you were happy with the service and our materials you received - Kindest Regards Clare

Rated 5 out of 5 stars

Great team Great service

Great team Great service ordered Monday got fencing first thing Wednesday morning, driver helped to point needed. Fantastic service superb fencing. Would highly recommend

August 13, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you for your review - Its great to hear from our happy customers and pleased you found your overall experience with Charfleets to be great and so pleased you were also happy with the fencing materials. Kindest Regards Clare

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Rated 5 out of 5 stars

Very good fencing

The driver was nice on both times, asked me where I wanted them. Nothing was to much trouble. The fencing it self very good quality.

August 1, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you Kim for taking the time in writing a review - I will inform the driver how pleased you were with the customer service and pleased you were happy with the quality of the materials you purchased from ourselves. Kindest Regards Clare

Rated 5 out of 5 stars

Extremely helpful and friendly

Extremely helpful and friendly. Answered our query quickly and efficiently. Fast delivery of good quality fencing. Very pleased.

August 1, 2025
Unprompted review
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Reply from Charfleetsfencing

We are so pleased you found our staff to be very friendly and helpful and that you were also happy with the quality of our fencing materials - thank you so much for your kind review. Kindest Regards, Clare

Rated 5 out of 5 stars

Excellent

Very Easy Process from Information, to the Quote, then Ordering and Finally the Delivery.
All Staff were Friendly, Polite, Professional and Experinced.

August 1, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you Mandy, so pleased you were happy with your ordering through to delivery - I will inform our staff that you found our staff very friendly and polite. Kindest Regards, Clare

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Will be using them again.

August 4, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you Mr Purches for taking the time in writing a review - so pleased you were happy with the service you received from ourselves and pleased you will be using our services in the future. Kindest Regards, Clare

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Rated 5 out of 5 stars

Excellent service

Very helpful over the phone and friendly, same for the delivery driver, very good quality and price, will use again.

July 29, 2025
Unprompted review
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Reply from Charfleetsfencing

We are so pleased to hear that you are happy with the service you have received, we will pass across your feedback to the rest of our team and thank you so much for your review. Have a great afternoon | Katy

Rated 5 out of 5 stars

Just needed one replacement 6x5 panel

Just needed one replacement 6x5 panel
Ordered and free delivery in 5 days
Driver helped me drop new panel in position too

July 31, 2025
Unprompted review
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Reply from Charfleetsfencing

Thank you Mr Johnson for your great review, I am pleased to hear that you had a good service and were pleased with your materials and delivery. Have a lovely day | Katy @ Charfleets Fencing

Rated 5 out of 5 stars

CUSTOMER SERVICE FIRST CLASS

CUSTOMER SERVICE FIRST CLASS, DELIVRY ON TIME WITH HELPFULL DRIVERS

July 28, 2025
Unprompted review
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Reply from Charfleetsfencing

Thanks so much Marc for your kind review - so pleased you were happy with the customer service you received from ourselves - have a lovely day - Kindest Regards, Clare

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