casedintime.com Reviews 79

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

Will certainly be shopping with casedintime in the near future. First class customer service, there was delays with Royal Mail no fault of their own however I was kept informed all the way until the... See more

Company replied

Rated 5 out of 5 stars

I have purchased three watch cases from them as they are a truly excellent product, made really well! I love their cool designs and the collaborations are great! The Bamford edition is bang on with th... See more

Company replied

Rated 2 out of 5 stars
Verified

I have yet to receive my product. Import fees and taxes are ridiculous. The total amount that I payed for this product with shipping and fees just crazy. I could’ve kept my business here in the US and... See more

Rated 5 out of 5 stars
Verified

After placing my order I received regular updates regarding the Royal Mail postal strikes. When it looked like my parcel wasn't going to arrive in time the company resent my order and told IF the ori... See more

Company replied

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Company details

  1. Watch Store

Written by the company

Cased in Time are a modern online business supplying and distributing robust watch protection cases in a wide range of colours to both trade and private customers. Our cases are strong enough to protect your precious watches from crushing pressure, scratches, bumps and splashes, light enough to take anywhere. Distinctive colour-ways that match your lifestyle whilst protecting your watch inside. Trusted quality means you can buy from people who understand the true value of your watch and share your passion for watch protection.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars
Verified

Love the case

Love the case! High quality and I trust putting my high end watches in this case. The Kota design was the selling point as it’s so unique. Might buy another soon!

September 23, 2025
Rated 2 out of 5 stars
Verified

It should be much more clear that if shipped to the United States that there will be import fees.

I have yet to receive my product. Import fees and taxes are ridiculous. The total amount that I payed for this product with shipping and fees just crazy. I could’ve kept my business here in the US and I could’ve bought three of them for less than I paid. Instagram got me again!!! Have no ideal about product, still waiting for delivery.

August 23, 2025
Rated 1 out of 5 stars
Verified

I still haven't received the case yet

I still haven't received the case yet? I ordered 8 cases and only recieved 6? Not sure what's going on here but I'm no supporting this brand any longer.

July 1, 2025
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Reply from casedintime.com

Thank you for your recent order with us. I noticed you left feedback mentioning a concern, but I also see that your package was delivered on 21st July the same day the feedback was posted.

Your satisfaction means a lot to us, and if the order has arrived as expected, we’d be grateful if you could consider updating your feedback to reflect your full experience.

Thank you for giving us the chance to assist.

Tony

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Rated 5 out of 5 stars
Verified

Brilliant products

Great products, great service and a great team.

June 26, 2025
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Reply from casedintime.com

Thank you for taking the time to share your feedback.
We’re so glad to hear that you’re satisfied with it! Knowing that our product met your expectations truly makes our day.

Rated 3 out of 5 stars
Verified

I like the product

I like the product. I disliked the speed of delivery, I didn't like, that I had to pay custom. When I order stg from China (Ali, Wish, Temu, Shein), those items are custom paid, and delivery is faster.

June 29, 2025
Rated 5 out of 5 stars
Verified

I love CASEDINTIMES products

I love CASEDINTIMES products. The creativity, the quality and to top it all off, they also smash the customer experience.
Swift delivery, personalised notes and an artistry to the packaging that brings a smile.
Congratulations team CASEDINTIME

June 23, 2025
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Rated 5 out of 5 stars
Verified

My issue has all been around delivery

My issue has all been around delivery, timescale not to bad but I live approximately 40/50 miles from sender, the on-line experience at best was poor and confusing more concerned about signing up for other services ! Wrong dates for expected delivery, eventually got message with delivery time, the time passed when a neighbour called with the package which had been delivered to them 4 house away this despite may address being correctly printed. When the case was open it was found to be crushed and mishap end and squashed on one side , it can still be used but looks poor. I have purchased several items from case in time all very good quality and finish , this has been very disappointing it was a limited edition “ NASA “ case even the stickers where damaged, I want be sending it back put down to delivery company and bad luck.

May 7, 2025
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