Status Group Reviews 1,195

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, noting its speed and efficiency. Many consumers received their orders in less than 24 hours, with some even getting next-day delivery. People appreciate the secure packaging and the pristine condition of their purchases upon arrival. Consumers highlight the competitive prices and the excellent value offered, with some finding the best deals compared to other retailers. The quality of the products is frequently mentioned, with customers expressing satisfaction with the authenticity and presentation of their watches. Furthermore, reviewers consistently commend the company's customer service, describing it as friendly, efficient, and responsive.

Based on these reviews

Rated 5 out of 5 stars
Verified

Looking for that special watch for my wife's birthday, website was easy to navigate, I asked a couple of questions about exchanges if needed, these were answered fully and quickly. The delivery was q... See more

Rated 5 out of 5 stars

After much searching for my watch, these guys had the best price around by far. Super fast delivery even over the festive period and all boxes, certificates and labels in pristine condition 100%... See more

Rated 5 out of 5 stars

I purchased the watch as a gift to my son for his 21st Birthday next year. The service was excellent and the watch arrived within 3 days having purchased Saturday evening which was superb soft service... See more

Rated 5 out of 5 stars

Found watch status online whilst searching for a Seiko 5 Sports GMT Batman Blueberry Watch. I received my item the next working day as promised in perfect condition, brand new, box with papers. Happy... See more

Rated 5 out of 5 stars
Verified

Easy to purchase, good payment options and arrived within one working day. Delivery options via Royal Mail (UK) was good too. Watch and value excellent.

Rated 5 out of 5 stars
Verified

I had excellent customer service from the young man who assisted me when I bought some amazing Swarovski sunglasses. Definitely deserving a 5 star review. I will be returning to this gem of a sh... See more

Rated 5 out of 5 stars

Watch status your service has been nothing less of amazing, beautiful brand new working Burberry watch in working condition with a beautiful box, customer service was amazing, prompt replies if any qu... See more

Rated 5 out of 5 stars

I have ordered Gucci watch arrived on time! Looks so elegant and classy. 100% reliable and trustworthy! I would highly recommend buying from Watchstatus provides 2 years warranty with an extended 1 ye... See more

Rated 5 out of 5 stars

A great bargain on a Seiko ssk GMT. Arrived swiftly and well packaged. Really happy with my experience. The only thing I would say is that the watch has been sourced from the us and from the warra... See more

Rated 5 out of 5 stars
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Beautiful watch at a very good price. A small issue with delivery that was totally down to the Royal Mail but WatchStatus kept me informed and happy throughout with really good communication, thanks v... See more

Rated 5 out of 5 stars

Great service, really pleased with my watch .great customer service , great value and postage and packaging was excellent received well with in the time expected. I would happily buy another watch as... See more

Rated 5 out of 5 stars

After looking for a Tag Heuer watch with a simple blue face with date I found it at the Watchstatus and in the sale to do with next day recorded delivery it’s on my wrist within 24hrs. That’s what... See more

Rated 5 out of 5 stars

I am in love my most recent purchase, a Seiko 5 sports bi-colour automatic men's watch. The product arrived as described in a speedy fashion and the customer service was excellent. Will definitel... See more

Rated 5 out of 5 stars
Verified

Watch (gorgeous and a bargain price) arrived and the battery was dead. However, excellent customer services moved this from a 4 star review, back up to 5 stars. Thank you.

Rated 5 out of 5 stars
Verified

I have had a watch service and purchased a new watch from Status. A very knowledgeable young man and great attention to detail. Highly recommend them.

Rated 5 out of 5 stars

I ordered Seiko SSK021K1 and received it next day! There were a tiny deformation on minute hand and I asked for exchange. They immediately took an action and replaced my watch. You can trust these guy... See more

Rated 5 out of 5 stars

I have just received my new Seiko 5 gmt from watchstatus. Fantastic service and great delivery time. The price was unbeatable and I couldn’t be happier. When I am in the market for a new watch watchst... See more

Rated 5 out of 5 stars
Verified

Easy site to navigate with a great sellection. The price was good . I also had 10% extra off & free delivery. 48hr tracked. I will be recommending Watchstatus to all my friends & family

Rated 5 out of 5 stars
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Ordered roamer primeline daydate watch unbeatable price ordered Monday received next day special delivery it's a stunning watch looks quality on wrist very pleased with purchase

Rated 5 out of 5 stars

Ordered a Tag Heuer as a present. Fantastic price and customer service. Very quick delivery. I also forgot to add the link removal tool which they had very kindly sent one for free. 5/5 service and qu... See more

Rated 5 out of 5 stars
Verified

Quick delivery, well packaged and a fair price ( for me anyway). Watch looks better in reality than it did in pictures, so that was a nice surprise. No issues at all.

Rated 5 out of 5 stars
Verified

Effortless transaction. Watch promptly shipped and arrived on time. Product as described and an excellent price.

Rated 5 out of 5 stars
Verified

Very pleased with my purchase. Delivery was quick, well packaged & the watch is absolutely gorgeous.

Rated 5 out of 5 stars
Redirected

Exceptional Company. FIRST CLASS PRODUCT. Friendly and efficient service. At last I've found a watch and jewellery company I can feel I can trust. Well done them 👏

Rated 5 out of 5 stars

Very pleased with quality of watch and prompt delivery times. Excellent company and will look to purchase here again. Order #20756

Rated 5 out of 5 stars

The team at watchstatus carried out a repair to a ring (loose stone)at a very reasonable price. The ring was back with me in no time and had been cleaned too. Thank you for such a speedy service. I... See more

Rated 5 out of 5 stars
Verified

Fantastic service and next day delivery, beautiful watch bought for my daughters 30th birthday.

Rated 5 out of 5 stars
Verified

Excellent service, friendly and helpful team and very prompt delivery.

Rated 5 out of 5 stars
Verified

Brought my son a Hugo Boss watch for Christmas, it's gorgeous!! Must admit I was a bit dubious with it being such a low price but it's a genuine Boss watch and excellent quality, looks stunning, amaz... See more

Rated 5 out of 5 stars
Verified

I ordered a beautiful Hugo Boss Watch from WatchStatus for my Brothers 40th Birthday. I was really pleased with the price 50% off!! I’d shopped around for the same watch and WatchStatus was def... See more

Rated 5 out of 5 stars
Verified

Amazing service as I got my watch in less than 24 hrs of ordering on Friday and was delivered next day (Saturday).The communication was excellent via chat on their website.The product is as described... See more

Rated 4 out of 5 stars
Verified

Very happy with the Armani watch I ordered for my nephews birthday. It was a great price, and a fabulous watch. It arrived in a lovely presentation box. My Only problem was the carriers took their... See more

Rated 5 out of 5 stars
Verified

Unbelievably quick service...ordered on a Wednesday and received watch on the Friday. Great price and after ordering wondered was it too good to be true. Checked Trustpilot and saw all the excellent... See more

Rated 5 out of 5 stars

Excellent service ordered my product online Wednesday and got it for Friday. Genuine product as everything on the watch works literally brand new. Customer service great Jordan answered all my questio... See more

Rated 3 out of 5 stars
Verified

The service/delivery time was excellent. However the product was of a poor quality that was unable to perform the function it was intended to do. Difficult to remove pins from watch bracelet due to po... See more

Company replied

Rated 5 out of 5 stars
Verified

Above and beyond. Customer service second to none. Had a problem with delivery courier, a member of staff resolved the problem with regular detailed updates. Can't recommend enough. Great products and... See more

Rated 5 out of 5 stars
Verified

Always dangerous to buy before you see but here the description was excellent and was a true reflection. Delivery was as described, next day. Again excellent service. Watch itself impeccably presented... See more

Rated 4 out of 5 stars
Verified

Only reason not 5 star is it was not next day delivery as stated but I totally understand its Christmas and to be expected. Other than that very happy with the service provided

Rated 4 out of 5 stars
Verified

Fast service and delivery. Would have been 5 stars if the packaging was more sufficient as could off easily been damaged in the post

Rated 4 out of 5 stars

Update Jordan has very patiently taken ownership of the matter and provided detailed explanation of what went wrong and also offered a new strap free of charge to resolve the issues with the St... See more

Company replied

Rated 5 out of 5 stars
Verified

This is not a review of the watch. This is to commend WatchStatus on their efficency in fulfilling my order. The website is clean and easy to navigate, the payment method was seamless and the excell... See more

Rated 5 out of 5 stars
Verified

I recently bought two watches from WatchStatus. Delivery was fast and I have no complaints. The biggest advantage of shopping with WatchStaus is the excellent value. I bought a Seiko 5 Sports GMT and... See more

Rated 5 out of 5 stars

Bought a lovely Seiko 5. Good price. Free next day delivery. Comes with 2 year warranty and an opportunity to extend by 1 year Order#20162 2025

Rated 5 out of 5 stars

Amazing price for a luxury watch that is going to serve and the best gift for my brother! Will definitely purchase from here again!

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Company details

  1. Jeweler
  2. Fashion Accessories Store
  3. Jewelry Designer
  4. Jewelry Store
  5. Sunglasses Store
  6. Watch Store

Written by the company

Designer watches, sunglasses, and jewellery store featuring world renowned brands. Discover our bespoke service and create your dream jewellery from our lab-grown diamonds and precious metals. Find brands such as Ray-Ban, Oakley, Bulova, Orient, Swarovski, Disney, and many more! Physical store location in Horsham, West Sussex. Jewellery workshop in Hatton Gardens, London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Purchased a SEIKO 5 GMT for just under…

Purchased a SEIKO 5 GMT for just under £300. £100. Below Retail price. Great Customer Service and communication from Ordering to Delivery Next Day. Staff were Friendly and Professional, answered all my questions. First time I have purchased from them and will certainly return for future Watch buying, highly recommended.!

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Excellent customer aervice

Excellent customer service from point of order to delivery! Would highly recommend!
Unfortunately I had to return my item, it wasn’t faulty it was just too sparkly for what I was after. Return was easy and smooth. I wouldn’t hesitate to buy again from them, thank you for your excellent customer service and to Jordan in particular 😁

October 6, 2025
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Rated 5 out of 5 stars
Verified

Looking for that special watch for my…

Looking for that special watch for my wife's birthday, website was easy to navigate, I asked a couple of questions about exchanges if needed, these were answered fully and quickly. The delivery was quick, product well packaged to protect the manufacture box.
Have no hesitation in recommending and will be using again

August 29, 2025
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Rated 5 out of 5 stars
Verified

Easy to purchase

Easy to purchase, good payment options and arrived within one working day. Delivery options via Royal Mail (UK) was good too. Watch and value excellent.

September 1, 2025
Rated 5 out of 5 stars
Verified

Great website

Very pleased with my purchase. Delivery was quick, well packaged & the watch is absolutely gorgeous.

September 1, 2025
Rated 5 out of 5 stars

A super simple experience and a great value watch

A great bargain on a Seiko ssk GMT. Arrived swiftly and well packaged. Really happy with my experience.

The only thing I would say is that the watch has been sourced from the us and from the warranty only the first year is global. Otherwise super happy.

August 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Purchasing my Tag Heuer watch…

After looking for a Tag Heuer watch with a simple blue face with date I found it at the Watchstatus and in the sale to do with next day recorded delivery it’s on my wrist within 24hrs.
That’s what I would call a first class service from Watch status.
Many thanks TM

July 31, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Hidden Gem in Horsham

I had excellent customer service from the young man who assisted me when I bought some amazing Swarovski sunglasses. Definitely deserving a 5 star review.

I will be returning to this gem of a shop in Horsham very soon.

Thank you.

June 28, 2025

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