Cascade Water Services Reviews 7

Just had a new supply put in by this company and the service was excellent. The job was not as straight forward as it should have been but they persevered and got the job done. Would have no hesitation in recommending them for work

A friend of mine recommended Matt, Jonny and their team. My wife and I had just moved into a new build house and the developer failed to disclose we had a major water leak on completion. We turn up to the house with the keys and no water. Needless to say, it was a nightmare couple of days until Jonny, Sam, and Evan came out at short notice with other jobs already booked in. Our house is 90 metres to the mains connection across a neighbour's property and they had to check this distance to locate the leak. In the space of a few hours they had traced that the leak was somewhere on our property and not in the land of our neighbour. The developer was passing blame to our neighbour being responsible which was quickly proved wrong. They had to come back another day as in the short time they had they had covered 80 metres of detection and it was now dark. The next time on site Sam and Evan found the leak on our property as they said they would. They are so good in what they do and less said about the developer as separate legal action being taken on this. I would highly recommend Cascade as they're ultimate professionals, calm and reassuring that they will find the problem even with zero plans for the location of pipework and no help from the developer. Across 90 metres of land to find this leak, they dug four small holes. if i did not personally see where they dug the holes, you would not have a clue they were dug in the first place when they filled the holes back in.

We hired Cascade to dig a trench and install piping to allow an electric cable to be run underground. Matt and his team were great, they turned up promptly and got the job done quickly with minimal mess. The area was left well secured ready for the electric company to do their bit. Great service, friendly and professional team!

The job undertaken was a new water supply pipe. I contacted the team to see if they could help. Matt was very helpful right from the start and was very informative. This made planning the job very easy.
On the day of the work the team arrived promptly and we had a quick chat about the plan of action. They job was completed in a fast and professional manner. All of the guys were great and a pleasure to deal with. I would recommend them to anyone and will use them again myself if ever needed

Absolutely brilliant resolution of a historic problem that had finally left my aunt’s house with only a trickle of water coming in.
This involved excavating outside and working inside too in order to run a new water supply.
The hard work and professional attitude of everyone that I dealt with was exemplary and I would have no hesitation in recommending Cascade to anyone.

We had a serious water leak in our mains supply pipe and contacted Cascade, via recommendation, after being unhappy with the contractors sent by our insurers. Matt visited us the next day and instilled confidence in us straight away. We received a quotation the same evening, which we were happy to accept. Matt arranged to do the work the following week (and even apologised for not being able to do it sooner). Matt and the team worked diligently and quickly to get the job completed, and didn't mind my regular questions as I was interested in what they had to do! They explained what was happening and tested the new installation to ensure it was fully operational and, most importantly,leak free! One of our neighbours 'sprung a leak' after our work was completed and we recommended Cascade to her and she used them too! In summary, we are more than happy to recommend Cascade for a responsive, professional and friendly job at a competitive price. For me, I had confidence in what Cascade were going to do and that is priceless with something as important as your water supply.

Amazing team and work ethic, arrived on site ready to undertake works, great team work to dig out and run an new water main into my property and connect me up to new mains water following a leak on old pipework . Reinstatement works carried out to a fantastic standard.
Communication from start to completion of the works was great. Team worked extremely hard to keep costs down.
I would recommend Cascade Water to anyone who is in need of their services.
Was a pleasure to have them on site at my property for the 2 days.