Cartime Reviews 3,522

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service they received, highlighting the smooth and efficient processes. Many reviewers specifically mentioned the helpfulness and extensive knowledge of the staff, who guided them through the car buying experience with patience and clarity. Consumers appreciated the straightforward approach and the feeling of being well-cared for throughout the entire transaction. People also emphasized the positive value for money they found, with many securing great deals and being satisfied with their purchases. Several reviewers were particularly impressed with individual staff members, noting their professionalism, friendly attitude, and dedication to providing outstanding support. The ease and speed of the car buying process were frequently mentioned, with customers expressing their happiness and willingness to recommend the company.

Based on these reviews

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I recently bought a car from Michael Jackson, and I couldn’t be happier with the experience! From start to finish, he was professional, honest, and super easy to deal with. He really k... See more

Rated 5 out of 5 stars

Amazing experiance with micheal jackson(no not THE micheal jackson) the gentleman was extremely proffesional knew his stuff on cars and was able to affectivly answer all.my questions ...the company sh... See more

Rated 5 out of 5 stars

Bradley has been brilliant in helping us buy a car. We've been very indecisive and unsure but he's been reassuring from start to finish, explaining every process and helping us choose a car that's rig... See more

Rated 5 out of 5 stars

Bradley is a fab salesman, I wasn’t even looking for car and the next day I was driving away in my new Volvo xc40. Brilliant customer service, honest and upfront throughout and really great to work... See more

Rated 5 out of 5 stars

After a rather long winded and time consuming month with zuto I decided to apply for finance with cartime and it went through without a breeze applied Friday afternoon and picked up the car Satur... See more

Company replied

Rated 5 out of 5 stars

Made buying a car an absolute breeze. Couldn’t thank the salesman Jay P enough for his professionalism and making looking for my first car a fun time but also his vast knowledge of all the different c... See more

Rated 5 out of 5 stars

Great service and experience. Recently visited the Bury showroom to view a car id seen online. Bradley initially helped and was fantastic. Decided to go for the car and after discussion went for the... See more

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Rated 5 out of 5 stars

Paul provided us excellent customer service. He looked after us very well and responded to our queries conveniently. We are very impressed with the service we have received and we hope to come again t... See more

Rated 5 out of 5 stars

Came and bought a huyundai kona and had mo dealing with us. Had no experience of us driving an electric car and he was absolutely brilliant. Explained all features and helped us relearn to drive a new... See more

Rated 5 out of 5 stars

Would highly recommend cartime, especially Noel. He helped us find the perfect car despite us changing our mind a couple of times and made sure we were happy with everything before we left, very profe... See more

Rated 5 out of 5 stars

Purchased a car from car time and I dealt with noel. He gave me a very good deal and was very good at communicating. Didnt beat around the bush and is a straught forward person.. he was very hospitala... See more

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Rated 5 out of 5 stars

My wife and I,would like to thank Stuart and his team for rectifying the faults that happened just after receiving our mercedes. Stuart was already under pressure due to relocation of their work shop... See more

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Rated 5 out of 5 stars

MJ was brilliant to deal with no pressure at all, happily spent time explaining everything and answered my endless questions. Will definitely use again and recommend to my friends and family. Ive love... See more

Rated 5 out of 5 stars
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I have just picked my new car from Cartime Rochdale. I'm sooo happy with the help and support I received from John (Purcell). He was friendly chatty but professional throughout. He answered all quest... See more

Rated 5 out of 5 stars

We purchased our car from the Bury office without physically seeing the car as we stay in Scotland. We were impressed with the customer service and the sales man Kevin Radford couldn't be any more h... See more

Rated 5 out of 5 stars

recently visited the Car Time website while searching for a Land Rover Discovery and came across the R Dynamic model. I had the pleasure of speaking with Yousef, who was extremely knowledgeable a... See more

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Rated 5 out of 5 stars

"I recently had the pleasure of visiting Cartile recently. I was greeted by Shazhad as well as a gentlemen named Hamza,and I must say, it was a fantastic experience from start to finish. Hamza's kno... See more

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Rated 5 out of 5 stars

Bought a used Mercedes on the Friday and was so impressed with the car and the customer experience from Bradley Barnes, my partner came back on Monday and bought a car herself!! As a result of us b... See more

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Rated 5 out of 5 stars

I recently purchased an Audi e-Tron (23 plate) from Cartime, Bury, and the whole experience was excellent from start to finish. The car itself is immaculate with just 8,000 miles, exactly as descr... See more

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Rated 5 out of 5 stars

Bought our Fiat 500 on Thursday 28th August from Paul Owen in Rochdale. We are over the moon with the beautiful car, the condition in which it was supplied to us, was incredible. Paul’s attention to d... See more

Rated 5 out of 5 stars

Bought my new car with the amazing help and service from Azhar and his Manager Atique! Genuinely wouldn’t of been able to find the perfect motor without them, I recommend Cartime Bury & these gents to... See more

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Rated 5 out of 5 stars

Azhar looked after us from the moment we walked in the showroom. Such a nice lad to deal with and came across as very genuinely eager to please and give the best customer service. We bought a ca... See more

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Rated 5 out of 5 stars

We didn’t buy a car in the end but that’s only as we based to far from the showroom. I would like to add Bailey Peacock was the salesman we dealt with over the phone and by messages and he was... See more

Rated 5 out of 5 stars
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I arrived unannounced at 5pm to view a car I saw advertised and was greeted by Michael who was very pleasant. He checked where the vehicle was and then informed me that it was in "prep" which close... See more

Rated 5 out of 5 stars
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Walked in and was greeted by Yousef. He took care of us from the beginning. Brought the car round, went through all the details. Had an answer for every question I had and if he didn’t he got the answ... See more

Rated 5 out of 5 stars

Purchased a car from the bury showroom. Really happy with my service and aftercare. Jamie the manager was great as I had a lot of questions regarding the car, warranties and payments which he happil... See more

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Rated 5 out of 5 stars

Callum was really helpful with all the questions I had. He made sure all my queries were dealt with and answered every question I had. I picked up my car within 3 days of looking at it.

Rated 5 out of 5 stars

Bought a white BMW Gran Coupe from Cartime Bury and it was a seamless transaction. Shahzad was professional , pleasant and knowledgeable. I would recommend. Loving the car 👏

Rated 5 out of 5 stars

Mo was extremely helpful with helping me choose my new car. He took his time and never felt pressured or in a rush to test/sell any car! Really nice guy and a good laugh.

Rated 5 out of 5 stars

Team we’re so helpful and amazing at their job! Azhar and his Manager Atique were fantastic and made the whole process easy and 5 stars! Would definitely recommend!

Company replied

Rated 5 out of 5 stars

Hassan helped me purchase my new car. It was an easy process with a lot of guidance and information provided to help me choose the right car l. Car financing was a really smooth process too. Would def... See more

Rated 5 out of 5 stars

Hassan was a great help showing me different cars and options. Got initial quotes for car finance and then managed to get a cheaper option, which is great. Thanks! Nic

Rated 5 out of 5 stars

We purchased an Audi A4 from Cartime in Bury. The whole process was a breeze and Sam, from Cartime, went the extra mile to make sure that we came away with the car we wanted and with a deal that suite... See more

Rated 5 out of 5 stars

I had a great experience buying my new vehicle with Cartime Bury. The salesmen, particularly Michael Jackson (MJ), were incredibly helpful in guiding me through the process. MJ had extensive knowledge... See more

Company replied

Rated 5 out of 5 stars

Paul was charming and professional And no question was to small and was helpful in all stages with clear and precise answers

Rated 5 out of 5 stars

Very fast and friendly car buying experience from Michael J at bury. I bought my Model 3 from this dealer and am very happy with the car so far and can’t fault the service I received 5*

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Rated 5 out of 5 stars

This company really helped me to choose my car with great customer service and kindness, especially hamza and shahzad. These two gentlemen took care of me throughout the process and i couldnt be happi... See more

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Rated 5 out of 5 stars

Speaking on both sides online and face to face!!! Very welcoming and polite, they found me the best deal on the car my wife wanted on the phone and sealed the deal for my self to travel up and see... See more

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Rated 5 out of 5 stars

Amazing quality customer service from Mo at Cartime Bury very efficient and all steps explained fully. Thank you so much for my new car Mo

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Rated 5 out of 5 stars

Mo was great to deal with. He made us feel very comfortable and and ease when we was purchasing the car. He tried his best to get the deal done by getting us the the greatest deal possible. I would 10... See more

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Rated 5 out of 5 stars

Great customer services Noel was amazing with me and very patient even after I went away and had questions I emailed him and he got straight back to me

Rated 5 out of 5 stars

Would definitely recommend. Absolutely flawless in the help I received. Great customer service and the perfect dealer for payments and getting me out of my troubles. Friendly and helpful in a difficu... See more

Company replied

Rated 5 out of 5 stars

Great service! Wouldn't go anywhere else. Very much recommend this great company. So friendly and outstanding service. Keep it up guys 👍

Company replied

Rated 5 out of 5 stars

I have found my dream car at cartime . It’s been absolute pleasure to meet MO at bury branch really happy with my experience.

Company replied

Rated 5 out of 5 stars

Bought my 7th car from car time, always had great service and always accommodate our needs. Hassan was great throughout

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Rated 5 out of 5 stars

Noel was very relaxed and patient. Went through everything thoroughly and made the whole process easy.

Rated 5 out of 5 stars

Fantastic from start to finish all within 24 hours Michael Jackson was outstanding really straight forward 👏 5 stars reccomend to all

Rated 5 out of 5 stars

Really helpful, easy and smooth experience. Shoutout to Noel.

Rated 5 out of 5 stars

Fantastic Experience at Car Time! Just bought my new car from Car Time, and I have to say a massive thank you to Michael Jackson for making it such an easy and enjoyable experience. From the very f... See more

Rated 5 out of 5 stars

Bradley at Car Time did an amazing job! He was incredibly helpful, knowledgeable, and made the whole process quick and easy. From start to finish, he went above and beyond to ensure everything ran s... See more

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Company details

  1. Car Dealer

Written by the company

Established in 2012, Cartime is one of the UK’s fastest growing used car supermarkets, which was announced as the UK Car Supermarket of the Year for two years running. We specialise in providing prestige used cars from all of the leading brands, with 0% finance, six years' warranty and Feel Good Finance available on every car. With over 1,000 cars to choose from, we also have the largest 4x4 showroom in the North West. Visit our award-winning team today. We are open 7 days a week!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 76% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Car time all the way!

After visiting a large car trading centre to look for a new family car I felt massively overwhelmed and pushed for a purchase, I then visited car time in bury and was met by the lovely Michael! I explained how overwhelming getting a car was and listened to everything I wanted in a car, 2 days later I am driving away in the perfect family car! I cannot recommend car time enough for their services and big shout to Michael who was just simply fantastic! Should I ever need a car again I will be right back! Thank you!

October 20, 2025
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Rated 5 out of 5 stars

Fantastic experience buying my Tesla…

Fantastic experience buying my Tesla from Paul at Cartime!

I picked up my Tesla today and couldn’t be happier with the whole experience. From start to finish, Paul was professional, friendly, and genuinely helpful — no pressure, no pushy sales talk, just honest advice and great service.

He took the time to walk me through everything, answered all my questions, and made sure the whole process was smooth and stress-free. The car was in perfect condition, exactly as described, and the handover was really well handled.

It’s rare these days to find someone who clearly cares about their customers, but Paul definitely does. I’d recommend him and Cartime to anyone looking for a quality car and great service. Thanks again, Paul — loving the Tesla already!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Big thanks to Paul at the Manchester…

Big thanks to Paul at the Manchester branch for his amazing help getting our Tesla Model 3 from Car Time sorted so quickly! Super professional, efficient, and friendly service — made the whole process smooth and stress-free. Highly recommend!

October 21, 2025
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Rated 5 out of 5 stars

Just got my second car with Cartime and…

Just got my second car with Cartime and again absolutely fantastic experience. Went above and beyond ti make sure I get the best deal. Can't fault them. Yousef, my agent, he dealt with me with a smile and made sure I had the best experience. Will 💯 return when ready for a new car.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Lying scam artists

I have purchased 2 vehicles from Cartime. First car had £9000 spent on the engine which was covered under the manufacturer warranty (thankfully) as the LIFETIME warranty I was sold isn’t worth the paper it’s written on. I was misled and sold finance and warranty and when I had to get rid of this car 8 months later I had to trade with them.

Second can had a faulty light and when taken for repair, guess what….not covered under the warranty as the car has been involved in an accident with a lot of parts connected to the bumper via cable ties due to snapped plastic, mechanic could not believe the hand picked car, 62 point check, full service had missed the damage including a poorly fitted and sprayed bumper a blind man could pick up.

Fobbed off by customer support and the garage won’t touch my car as it accident damage. Car is a 22 plate I have owned for 45 days, no doubt Cartime will try to comment but the the simple facts are both cars where good deals because one had a knackered engine and the other is an accident damaged car.

Do your research as the deals they offer are scams and pay that little extra, if not you will regret it. Cartime are nothing but lying salesmen who once they have sold you the dream you live the nightmare

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Iosef made the sale a dream start to finish, very attentive and made the process so easy. Will definitely recommend this garage and Iosef to family and friends for any car purchases

October 20, 2025
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Rated 5 out of 5 stars

Top Notch Service

I recently purchased a Range Rover Velar from Car time,and I couldn't be happier with the experience! Iosef was my dedicated agent, and he went above and beyond to ensure a seamless transition from part-exchanging my old car to finalizing the purchase of my new one.

Iosef's service was exceptional - prompt, professional, and incredibly helpful. He addressed every query and issue with a smile, making the entire process stress-free. His expertise and dedication are truly commendable, and I feel like I got a 10-star service!

If you're looking for a hassle-free car buying experience, look no further than Car time and Iosef. He's a top-notch agent who deserves more than 5 stars.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

We have bought a MG from Cartime and…

We have bought a MG from Cartime and have received very good customer service from Hassan Shafiq. From helping us choose the car, to explaining the different finances available to us and accommodating many of our requests, he has been really helpful, respectful and friendly at all times. He made our experience of buying a car a lot less stressful, which is always appreciated!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fraser was excellent

Fraser was excellent. Made the whole experience very easy and comfortable and was genuinely helpful

October 19, 2025
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Rated 5 out of 5 stars

Spot-on Service

Just purchased my new car from Cartime Bury. I can't fault the service. Sam was there from start to finish and I was able to drive the car away the very next morning at an even better price than I could have imagined. It was made even more simple due to the finance team being on the same site. Very happy with my purchase.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Callum was knowledgeable and not pushy in the slightest. All details were taken care of swiftly and I would have no issues coming back here again in the future.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - truly a five star service from start to finish. Bradley has been amazing, will definitely return.

October 19, 2025
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Rated 5 out of 5 stars

Very good customer service

MJ was fantastic, really helpful, attentive and a top bloke. We needed to come back to Cartime for a few final touch ups and he was waiting for us both times. Great customer service and really happy with the outcome!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

We received brilliant service from Paul from start to finish we came from London to Manchester and Paul was so so helpful from start to finish purchasing our new car brilliant experience with cartime

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience - thanks Hassan Iqbal. Nothing too much trouble. Professional and efficient from start to finish. Would recommend!

October 18, 2025
Unprompted review

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