Captain Cyan Reviews 786

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thank you Captain Cyan, namely Evan :) I placed an urgent order for an A2 poster picture using the next day service. I received flawless communication regarding order processing and shipment. Wh... See more

Rated 5 out of 5 stars
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Captain Cyan is fabulous! I order from them very frequently and they've done multiple different items such as foamex boards, vinyl stickers, and large banners. The team is absolutely wonderful and so... See more

Rated 5 out of 5 stars

I'm a loyal fan of Captain Cyan and won't go anywhere else for my poster printing for medical conferences. Thank you once again for your fast service and high quality printing, I think this time min... See more

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Company details

  1. Business Services

Information provided by various external sources

Central London large format printers specialising in posters, roller banners, pop-up stands, canvases and digital wallpaper. We print same day for orders placed by 2pm.


Contact info

4.8

Excellent

TrustScore 5 out of 5

786 reviews

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Rated 5 out of 5 stars

Thank you Captain Cyan

Thank you Captain Cyan, namely Evan :)
I placed an urgent order for an A2 poster picture using the next day service. I received flawless communication regarding order processing and shipment.
When my order arrived, the sizing was not correct and the picture was not fit for purpose.
I contacted the company and within a short phone call, Evan was able to rectify the issue and send the same day. Once again flawless communication regarding order processing and shipment.
I received the amended version and its perfect!
Thank you so much all!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience using Captain Cyan…

Wonderful experience using Captain Cyan for a recent academic poster. They have an excellent reputation that is well deserved from my experience.

Extremely helpful and friendly staff, seamless ordering experience online, outstanding turnaround times and quality product for a very reasonable price. I would highly recommend!

January 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Helpful. Speedy printing & delivery.

It was my first time using Captain Cyan. I printed an A0 size poster. The staff I spoke with were helpful. Printing and delivery was speedy too, at reasonable price. I would definitely use them again.

November 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Great print. Appalling customer service.

Great print which arrived quickly. Had an issue that it's the wrong width, as they resized it due to file size, but that's my fault as I didn't read the Ts & Cs.

I called up to discuss and reorder but the person I spoke to (Becca) was unbelievably rude and belligerent (while accusing me of the same thing). I didn't get a word in edgeways, and was trying to pay for a new order and not looking for a refund. At my end numerous people could hear both sides of the conversation, and were flabbergasted.

Toxic customer service and would avoid like the plague.

October 25, 2024
Unprompted review
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Reply from Captain Cyan

Hi Andrew, I'm sorry that you didn't have a great experience and this is not the usual standard of customer service which our customers get from Captain Cyan. I can't locate your order to reach you personally, but if you want to get in touch you can do so via hello@captaincyan.com. Jordan

Rated 5 out of 5 stars

Very speedy, great customer service

Great customer service. I needed a last-minute roller banner and it was ready for collection within hours. They answered all my questions on the phone and were very helpful. I will use this service again.

October 9, 2024
Unprompted review
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Rated 3 out of 5 stars

Normally great, this time a bit less

Normally they are very good. They were quick as usual, but the A1 poster I got printed was cut by a few millimeters on the side. They would have probably printed it again if I asked, but I did not have the time to get it reprinted unfortunately.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, high quality work with care

I have had printing done by Captain Cyan on multiple occasions for work and always been impressed by the quality and speed of their work. My father died recently and it was the natural choice to ask for their help with the orders of service and memorial cards. I cannot speak highly enough of the job that they did, nor of their professionalism and the care they took to make sure that the process was as painless as possible. Highly, highly recommended.

September 18, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently ordered printed materials…

I recently ordered printed materials and I could not be more impressed with the entire experience! From start to finish, the process was seamless and efficient. The quality was top notch and I’m over the moon with the end products.

Thanks,
Kerrie - Moonshot

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, the team are always lovely to deal with and the quality exceptional. I’m a tv graphic designer and often have super last minute requests, CC have always pulled it out of the bag!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient and high-quality printing. Highly recommend!

July 19, 2024
Unprompted review

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