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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the user-friendly website and find the booking process easy to navigate. People highlight the great choice of vehicles available. The location of the company is also appreciated by the consumers. However, some consumers reported issues regarding the cancellation process. Some reviewers also mentioned that the owners were slow to respond. Despite this, the website is considered secure for both owners and renters.

Based on these reviews

Rated 4 out of 5 stars
Verified

Everything was very easy, quick and simple including adding on some extra days during our time. I did however think the fees were high an extra $200 on top of hiring. There was also no option for lo... See more

Company replied

Rated 4 out of 5 stars
Verified

The company is very thorough and is a secure site for both owners and renters. The information is very clear and is well laid out. However, the verification process has a timeframe to enter your d... See more

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Rated 4 out of 5 stars
Verified

It was a very easy way to get a campervan, the handover was easy and Lukas came always directly back to me with an answer, if I had any questions. The campervan was exactly like described, everything... See more

Company replied

Rated 4 out of 5 stars
Verified

Great to use so far, our booking was cancelled by the owner for “personal reasons”, we’d like a better explanation in the future please, we booked another van quickly, easy enough

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Rated 5 out of 5 stars
Verified

This is a great website to use, I was a first timer and the process was very simple and straight forward and kept both renter and rentee safe by being able to do everything through the website. Email... See more

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Rated 3 out of 5 stars
Verified

It's a good app and when it works it's excellent however booking in New Zealand was very frustrating. All the owners either didn't respond to requests, said those dates weren't available (even thoug... See more

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Rated 5 out of 5 stars
Verified

The website is easy to use and has a large range of options when looking to hire something for your holiday. I like the security I have by booking through this site. It also allows me to track all m... See more

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Rated 5 out of 5 stars
Verified

Been using Campilfy for 8 years now for our annual Easter holidays. They are great & it's fun to have a different van delivered & set up for us every year. Easy way to holiday.

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Rated 5 out of 5 stars
Verified

We booked a camper via Camplify. A week later we had a medical emergency coming up and unfortunately had to cancel our reservation. We really appreciate the prompt refund of our deposit. Will book aga... See more

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Rated 5 out of 5 stars
Verified

Matt and Tegan are an absolute pleasure to deal with — so friendly, helpful and accommodating. Their caravan is fantastic: beautifully fitted out with an outstanding bathroom and an incredibly comfort... See more

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Rated 5 out of 5 stars
Verified

My daughter and I booked the Sterling Getaway for the Berry Interschools competition as we were required to stay on-site at the Berry Showground with the horses. As a non-camper / non-caravaner it... See more

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Rated 5 out of 5 stars
Verified

Ute is very well put together & had everything needed to go off grid for days. 4WD a big advantage as I like to explore more remote sites & managed to access roads that were closed to most vehicle... See more

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Rated 5 out of 5 stars
Verified

"Aroha" was a great wee campervan and had everything we needed as a couple to comfortably travel around Canterbury and Otago NZ. This is really suitable for Freedom Camping and I will skip the pow... See more

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Rated 3 out of 5 stars
Verified

Ryan and Karina were great hosts — very friendly and supportive throughout the trip. The van is a bit older and could have been a little cleaner, and we had some trouble with the back door (it defin... See more

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Rated 5 out of 5 stars
Verified

Vanhacienda was easy to drive, it was very economical on fuel. It’s definitely a high end camper that did not disappoint. The bed was very comfortable and ideal the way it stores away on the ceili... See more

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Rated 3 out of 5 stars
Verified

Spoilt for choice of vans in my local area. The owner checklist of equipment usage at pick up saved the awning when big winds picked up. I had 4 x VERY cold nights. ( electric blanket was phys... See more

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Rated 5 out of 5 stars
Verified

We had an incredible experience hiring this van, it had everything we needed for a great weekend away and both Marc and Vicki provide a fabulous service delivering and setting it all up. I would 100%... See more

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Rated 5 out of 5 stars
Verified

It was our first time using a caravan and the day we picked it up, it was a breeze. Our kids couldn't wiped the smile off thier faces, they enjoyed every minute of our trip and so did we as parents,... See more

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Rated 3 out of 5 stars
Verified

It was good , but the increased rental rates and add ons need to be more transparent or updated , My last booking had an advertised daily rate , but when I booked it increased significantly . Onl... See more

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Rated 5 out of 5 stars
Verified

Process was very easy and the house were wonderful if I needed help. I just had to ring. We are taking off in November and I definitely have recommended the company to other people couldn’t be any mor... See more

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Rated 5 out of 5 stars
Verified

The majority of the owners were straightforward and replied to messages quickly but several were very slow to respond. I am hiring caravans for a major event so I need certainty a simple yes or no I d... See more

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Rated 3 out of 5 stars

Pretty convenient booking process to find a van close to where I live and within my budget. Beware of an issue with the booking dates pickup and drop off though: I booked and paid for four days (Fri... See more

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Rated 3 out of 5 stars
Verified

The filter search is limited. I have to review vans that don't suite my requirements. If I wanted to take a van off road, I have to individually review each and every van to populates in my ar... See more

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Rated 5 out of 5 stars
Verified

Simple to Book, Communication Spot-On! When I buy my next van I'll use the service to rent mine out when I'm not using it! I meet fabulous people that are like-minded, and know what is required for... See more

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Rated 5 out of 5 stars
Verified

The whole experience was amazing. We were a fam of 5. 3 adults and 2 kids (10 & 12). Everyone had the best time. Definitely recommend.

Company replied

Rated 3 out of 5 stars
Verified

I found it quite difficult to negotiate the booking process but do understand the reasons behind the requirements. If this process can be made easier that would be great

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Rated 5 out of 5 stars
Verified

In the end it was all good, just the early morning emails saying I needed to pay were a little pushy, considering the emails came in at 1am and I was due to pay that day. However all was good once I p... See more

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Rated 5 out of 5 stars
Verified

As of yet we have not experienced the camper van life but are excited to do so. The booking experience through camplify was very easy and the help and support that Sarah provided put us at ease. She... See more

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Rated 5 out of 5 stars
Verified

We booked a van for our last days in Australia with George which is very kind and talented, the van was equipped with anything we needed but more importantly it felt like our little home on wheels I... See more

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Rated 5 out of 5 stars
Verified

Aaron and Gayle replied quickly there are a large selection of vans to pick from it’s quite easy to navigate the site

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Rated 5 out of 5 stars
Verified

Great motor-home. We had a good time. It's very easy to drive and got enough power to catch 110km/h speed on high way, unlike a caravan. We booked a unpower site so did not try the air-con, but the s... See more

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Rated 5 out of 5 stars
Verified

They seem to have it all wrapped up, although we haven't completed our trips yet so we will see, but hopefully everything will be as expected.

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Rated 5 out of 5 stars
Verified

The hiring process was easy. The owner was very friendly and explained everything thoroughly. The camper was clean, well organised and had everything for a nice weekend.

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Rated 5 out of 5 stars
Verified

The van has everything you need, and the mattress is super comfortable. I’d definitely rent it again! Sara is very friendly and flexible.

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Rated 5 out of 5 stars
Verified

From our initial contact with Camplify NZ our experience has been a really positive one. Once we chose our van, the Feisty Flounder, the experience continued in this light. The Ali family have been ex... See more

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Rated 5 out of 5 stars
Verified

I have yet to take my camping trip but will re visit this review then. The booking process was thorough,

Company replied

Rated 5 out of 5 stars
Verified

We have used Camplify to hire campervans for our trips up the coast and inland. We have found it easy to navigate and communicate with. It has met our needs each time.

Company replied

Rated 5 out of 5 stars
Verified

Always have a great experience booking on camplify. They prompt owners of vans if they are not responding

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Rated 5 out of 5 stars
Verified

Robyn is a great host. She communicates effectively and promptly. The van is exactly as outlined in the ad.

Company replied

Rated 5 out of 5 stars
Verified

After exploring multiple platforms to book a motorhome for my vacation, I found success only with Camplify. The booking process was seamless, straightforward, and well-explained at a competitive price... See more

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Rated 5 out of 5 stars
Verified

Booking, insurance cover etc all went soothly. The caravan was great.

Company replied

Rated 5 out of 5 stars
Verified

Easy to make a booking, great choice of vehicles highly recommend. Especially Mark Bone 👍

Company replied

Rated 5 out of 5 stars
Verified

We had a great experience. It was easy to use and straightforward and made our weekend stress free

Company replied

Rated 5 out of 5 stars
Verified

Host and company are great! Have nothing but good things to say about our experience so far. :)

Company replied

Rated 5 out of 5 stars
Verified

We throughly enjoyed our trip in Van Go. The campervan was perfectly maintained and spacious and the owners incredibly friendly and helpful. This was our first campervan experience for our 25th weddin... See more

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Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

First timer…

As a first time user I found the process of registering/paying/connecting with the caravan owner and the whole hire experience to be just as expected and smooth. I’ll definitely use camplify again

October 19, 2025
Rated 4 out of 5 stars
Verified

Stress free holiday planning

Camplify is an easy platform to use. The date a geographic range functions are well designed.
It would be good to be able to still see the full details of a particular item booked in your account, rather than just the title.

October 7, 2025
Rated 5 out of 5 stars
Verified

Super Helpful

The owner was super helpful in showing us how to use the trailer, sorting out brakes/tow hitch etc and getting us on the road. We had a comfortable stay with all that we needed on board:)

September 30, 2025
Rated 5 out of 5 stars
Verified

easy to communicate

easy to communicate

October 13, 2025
Camplify logo

Reply from Camplify

We're so glad to hear that you found the process easy to communicate! Clear, simple communication is a top priority for us.

Rated 5 out of 5 stars
Verified

Easy to do booking

Easy to do booking - always kept informed -had instant access to information, camplify site and owner of caravan-

October 5, 2025
Camplify logo

Reply from Camplify

We are so pleased that you found the booking easy and that we kept you well-informed! Having instant access to information about the caravan and its owner is exactly what we aim for, thank you for the feedback.

Rated 5 out of 5 stars
Verified

We had a top experience in hiring…the camper

We had a top experience in hiring Francine and Shane's Campervan We had a great time we had absolutely everything we needed the Webber BBQ was the highlight.The bed was comfy we had ample linen plenty of storage the fridge was great.Francine gave us a great rundown on everything Thank you for making our holiday a memorable experience.

October 5, 2025
Camplify logo

Reply from Camplify

That's absolutely wonderful feedback! We're thrilled you had a top experience with Francine and Shane's van, and we agree, a Webber BBQ can definitely be the highlight of a memorable holiday!

Rated 5 out of 5 stars
Verified

Easy processes from the start

Easy processes from the start. As described and good communication . Well done

October 6, 2025
Camplify logo

Reply from Camplify

We're so pleased to hear that you found the processes easy from the start, and that everything was as described with good communication! Thank you for the "Well done!"

Rated 2 out of 5 stars
Verified

I had a bad experience with a customer…

I had a bad experience with a customer service rep that was inattentive and rude when I questioned there response

October 5, 2025
Camplify logo

Reply from Camplify

We are truly sorry to hear that you had a bad experience with one of our customer service representatives who was inattentive and rude. That is absolutely not the level of professionalism or courtesy we expect, and we take your feedback seriously.

Rated 5 out of 5 stars
Verified

Easy to bbok

October 7, 2025
Camplify logo

Reply from Camplify

We are thrilled you found the booking process so easy! We strive to make starting your adventure as simple as possible.

Rated 5 out of 5 stars
Verified

Easy communication

Easy communication, looking forward to our van adventure

September 27, 2025
Camplify logo

Reply from Camplify

We're happy to hear that communication was easy for you! We're just as excited for you and hope you have an absolutely incredible van adventure!

Rated 5 out of 5 stars
Verified

I liked the transparency of the entire…

I liked the transparency of the entire transaction and my camper that I used was well suited for camping. It has everything you needed and more. The owner of camper was super nice and helpful with setting it up and packing down.

October 18, 2025
Camplify logo

Reply from Camplify

We are delighted to hear you appreciated the transparency of the transaction and that your camper was perfectly suited for camping! It's great to know the owner was super nice and helpful with the setup and pack-down process.

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