Budget Travel Reviews 1,770

The guy who booked my holiday was 100% helpful & was very thorough .. only downside was Ryan air changed flight times & only reason I booked it was the original flight times suited very annoying ☹️

First time we have used a travel company for holidays. We went all inclusive to La Pineda in Salou. Everything went perfect airport transfers, check in/out could'nt have been more smooth. If i had one... See more

Hotel accommodation was as expected for the price, although the pool was closed for maintenance. Flights were with Ryanair, again as expected. The transfers and local representatives were great. Th... See more

hi just felt that once a week is not enough for the cleaners to call as we were only there for one week and toilet roll ran out and we had to buy some ourselves as we weren't sure when the cleaners... See more

I want to extend my sincere thanks to Andrew Buckley for his incredible support in arranging my holiday. Unfortunately, there was a booking issue and we were double-booked, which caused a great... See more

What made our experience amazing was the fact that the young Lady Hannah was very friendly & Honest she went out of her way to help me and nothing was too much trouble and because of Hannah we will de... See more

As CEO of Schools and Health Foundation (SHF) I recently visited projects in Malawi and Zambia. This difficult itinerary was organised by Aoife Dunphy and she did a brilliant job. Our future travel... See more

I booked a package holiday with budget travel. The price worked out cheaper than booking flights and accommodation separately. Through my own fault I picked accommodation with no pool. I contacted bud... See more

I just had a fantastic experience booking a family holiday to Tenerife with Andrew Buckley—Senior Travel Consultant—of Budget Travel. He is extremely knowledgeable and forthcoming, and I always got th... See more

Can highly recommend budget travel and Thankyou to Peter who was extremely helpful booking our flights to Singapore. He answered all my questions in a quick and professional way. Would definitely book... See more

I just wanted to write about one of your staff members in the budget travel USA teams Andrew.I had originally booked a holiday to Florida with him for this June and found him so helpful. With the unre... See more

It’s an absolute pleasure to do business with you. Your representative Viktoriia Spudko’s experience and patience is to be commended. This is the second time that Viktoria has organised our vacation... See more

We are just back from holiday that we got from BudgetTravel. We want to say a huge thank you to Aoife, for helping us with every detail,organising everything for our family. We had an amazing and pos... See more

The responder to my call today did not know that Ryanair charges for printing boarding passes. I had to double check with her as to my knowledge RyanAir has been charging for the boarding passes for a... See more

Huge thanks to Hannah O’Neill who worked so hard with me today to secure a wonderful holiday. Hannah you are a credit to the Budget Travel Team.

Booking online and having to pay for seats wasn't explained to me, and it was impossible to get through on the phone.

We booked our holiday with Andrew Buckley and he was an absolute pleasure to deal with.

Very simple process to book online. First time using Budget Travel online. Will book again.

My inquiry was dealt with efficiently and with great courtesy by Aoife Dunphy. I was delighted that she was still employed by Budget Travel as I last dealt with her in January when I was in NYC and c... See more

When I completed my online booing, a web page opened that said the booking had failed but at the same time I received an email confirming the booking and the money was taken from my bank account. This... See more

Budget Travel have went above and beyond securing my refund due to the pandemic. Staff very polite, patient and professional. Promised my refund in a certain time frame and they delivered. I trust thi... See more

We booked a 4 night trip to New York with Budget Travel and it was fantastic. Aoife was our agent and she was simply fantastic from start to finish. Our flight times were planned perfectly, our hotel... See more

I booked our holiday online. My first time booking a package holiday. I was very disappointed to get a call a few hours later to say I had to pay a further €60 as there had been a change in the price... See more

Booked a holiday recently with Budget Travel we were happy with the price and all the details were promptly emailed to me. I contacted Budget Travel by phone last week to arrange travel insurance...I... See more

ANSWER THE PHONE: One major flaw is that nobody answers the phone. Don't give a phone number if you don't have people to man them. Simples. Another difficult thing to understand is that even... See more

The website could be much better. It’s clumsy and annoying. I wanted to search for a sun holiday for certain dates to anywhere but that can’t be done on this site, I need a specific location. Eventu... See more

Easy enough to book but I clicked on option to pay a deposit and it took full payment. I went back 2 or 3 times before I confirmed booking but still only option was pay full amount. I even tried with... See more

The website is straight forward, easy to use and book..But phone customer service is horrible. It's like they are so annoyed with you and trying to get rid of you, very slow to help and sort the query... See more

I had the best experience with Budget Travel. I came over to Ireland from Canada to visit friends but was looking to travel a bit more in Europe. I have always been reluctant to book with travel agenc... See more

After making the Holiday booking I had to arrange and pay more for seats on the flights and add a one way only suitcase. A few emails and phone calls with Alison sorted that. She was very helpful, jus... See more

I didn't like that my page blocked when I tried to book the holidays and the payment didn't go through. At the phone, all the operators were really kind, helpful and I succeed in paying the deposit f... See more

I rang Budget Travel on June 30th looking for ideas for holidays to Tenerife, I got chatting to a lovely girl called Layla she explained what was available. Layla couldn't have been more helpful, she... See more

One star down for transfers, kept us waiting for a hour then sent us in a taxi, everything was closed when we got to are apartment couldn't even get water.speedy transfers no ,didn't even turn up to c... See more

Location of resort was adequate.Some walking to be done daily to get to Playa Blanca. Apartment/chalet was satisfactory.Front door was looking onto a busy main road only 20 metres away..We asked... See more

search function was funny with dates wouldn't allow me to input from the calendar had to input my search details numerous times , but once done great options and prices and I booked that night. wo... See more

Not really budget travel fault but my flight to Disneyland Paris got delayed for a couple hours and when your spending thousands on a few days in Disneyland every minute counts. Paid for 4 days in Dis... See more

The service from Budget Travel was super helping me to book and sending documents. But asked for a hotel in Palmanova, the hotel itself they recommend was fine except I got a side Sea view room, not... See more

Booking was very easy and straight forward with this company, only problem was that they sent an email, which I didn't see as it went into my junk that told me they had automatically added a €25 late... See more

We were given wrong info about a resort we booked. We were told there was lots of activities for kids but there was nothing really. Once a week they had a trampoline in the pool. Some guests at the ho... See more

Budget travel I find it almost impossible to get in touch with them by telephone,a number they provide goes straight to voicemail all the time.I have had to use web chat and ask them to contact me.... See more

Very straightforward booking. Had a great trip. Had a query before travelling and found it difficult to get through to Customer Care line. When I did get through the first person seemed baffled by the... See more

Very happy with budget travel apart from one little problem where the transfers looked for an extra seven euro for a booster seat for a child .this is low in my opinion .any charges that occur should... See more

Had to ask lots of questions about resort No brochures available for any destinations Employees didn't explain I need to book my own Ryanair seat separately online No information about resort ava... See more

I would definitely book another holiday through budget travel. Rachel who dealt with my query was very professional and was really helpful. Would recommend budget travel to anyone who is looking to bo... See more

Great to get the opportunity to thank Rachel who was so helpful and an absolute pleasure to talk to. She spent time checking out and answered all my requirements. She was great. Also Danielle who was... See more

First time I've used budget holiday to book a holiday. Checked your holidays online and although the information came up about the holiday I was looking, I cudnt nook it online as there didnt appear t... See more

Rachel was a great help , advising me over the phone in a considered way and I booked a holiday on the strength of sound advice after listening carefully to my preferred choices for a weeks holiday... See more

Love love Budget Travel. Every year I ring up with a complicated holiday booking. Adults, teenagers and children Every year I get sorted. Can’t recommend them highly enough. Thanks again Rachel.

Booked with Rachel. Couldn't of been more helpful in helping me find the perfect holiday package. Would recommend budget travel any day for value and customer service.