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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting the excellent quality and the perfect execution of their orders. Consumers appreciate the ability to create personalized items, often for memorializing loved ones or celebrating special occasions. The ordering process is described as easy, with reviewers expressing satisfaction with the preview option that allows them to see the final product before it's made. People also rave about the delivery service, noting the quick turnaround time and careful packaging. The customer service team receives high marks for their immediate and professional communication, responsiveness, and willingness to accommodate requests and resolve issues. Many reviewers express their intention to order again, recommending the company for its unique gift options and overall positive experience.

Based on these reviews

Rated 5 out of 5 stars

While looking on Amazon for a unique birthday gift I decided on a blanket with our boxer's pictures. Tho more costly than others I'm THRILLED with the result. I was skeptical, and concerned, when I... See more

Rated 5 out of 5 stars

I’ve used this company quite a few times to send gifts to friends who have lost their beloved pets and they never disappoint. They come out exactly as shown in the site and they do a great job. I high... See more

Rated 5 out of 5 stars

I recently ordered a personalized pillow for my sister who recently lost her special little dog. I couldn’t believe the result when I opened my package. It greatly exceeded my expectations !! The lett... See more

Company replied

Rated 5 out of 5 stars

Great company! The service, response time and quality of the product were beyond great. I’m very satisfied with everything and I highly recommend Benicee for all your gift needs.

Rated 5 out of 5 stars

I thoroughly enjoyed my shopping experience with the Benicee Shop! I ordered a personalized picture frame for a newly engaged couple. They love it! Every contact I made with the company was a po... See more

Company replied

Rated 5 out of 5 stars

Losing a pet is one of life's worst experiences and just over 3 weeks ago I lost my heart and soul Shandy. She was the best friend... Companion and side kick anyone could ask for. When I reached out t... See more

Rated 5 out of 5 stars

Very pleased with product and communications and willingness to make changes to picture. Worked quickly. Felt like emails were written by an actual human being and not just pre-done responses that wer... See more

Rated 5 out of 5 stars

There was an issue with the address and the company reached out same day to resolve. The print I ordered was much higher quality than I anticipated and the resolution was awesome which I definitely wa... See more

Company replied

Rated 5 out of 5 stars

Such a positive experience overall! My photo project was so easy to make using their website and it came out absolutely perfect! Shipping time was much faster than expected and the item arrived packag... See more

Company replied

Rated 5 out of 5 stars

I ordered a retirement canvas for my manager and the product was flawless! The detail is sharp which greatly underscores the quality and attention placed in producing my product (the finished poster l... See more

Rated 5 out of 5 stars

I must say I am not only highly impressed with their outstanding customer service, but their product was excellent as well. The prints, everthing was great! They sped up the production and we were abl... See more

Rated 5 out of 5 stars

I Thank You Sooo Much So Beautiful, Excellent job Well Done. I will Share Your Fantastic Work And Business With Others. THANK YOU, On Time!!!! GOD BLESS, Hester P Jones

Rated 5 out of 5 stars

I needed a special gift for a friend who is moving away. I found this website and ordered a custom acrylic plaque. It arrived within the time frame I needed. It was exactly what I wanted!! My friend l... See more

Company replied

Rated 5 out of 5 stars

I had a gift from my kids for Mother’s Day. I somehow misplaced it. I was so upset about this and thought it was gone for good. Then I found a picture of it. It was their star charts with their names... See more

Rated 5 out of 5 stars

I was a little last minute ordering a canvas for my wife for Mother’s Day. After placing the order I got a text saying my order may arrive after Mother’s Day and wanted to know if I still wanted to or... See more

Rated 5 out of 5 stars

We are very happy with the way our wedding picture from 50 years ago, combined with the lyrics from our wedding song. Benicee folks adjusted the font size to give us the exact results we were looking... See more

Rated 5 out of 5 stars

My mother in law requested a Pic of all 3 of her children one of which has past.Not sure how would turn out we sent photos and was like my brother in n law was really there in pic with my husband and... See more

Rated 5 out of 5 stars

My order came absolutely in prefect condition. I admire how well the pictures turned out. From the time I placed my order until I received my package was in the timeframe stated. Overall I am grateful... See more

Rated 5 out of 5 stars

I recently placed two orders with Benicee, for 5 custom photo and text canvas & acrylic remembrances of my recently deceased Cocker Spaniel dog. Their workmanship was excellent, Top Notch customer se... See more

Rated 5 out of 5 stars

I ordered a large collage of places we have been to with the boys as a gift for my husband on Father’s Day. It arrived well packaged and on schedule, perfectly crafted to tell a story just how I had e... See more

Rated 5 out of 5 stars

We were thrilled by the quality of this retirement frame with pictures. Great quality and fast shipping. We did need customer service to speed up the shipping and they helped right away and we were ab... See more

Rated 5 out of 5 stars

I absolutely LOVE my beautiful canvas wraps of my beloved kitty who recently crossed over the rainbow bridge. I submitted a photo and Benicee's designer provided two options, one horizontal and one cl... See more

Rated 5 out of 5 stars

You did miracles with my canvases. I feel like I got a little picky but you were very friendly, understanding and made all the changes needed for my order. I have ordered x3 canvases and I am planning... See more

Rated 5 out of 5 stars

Hi..our neighbors lost their beloved lab DIXIE and we wanted to find something unique and special and I came across this company.. Dixie loved their pond and I sent a picture of her walking in the wat... See more

Rated 5 out of 5 stars

I ordered a Mother's Day Canvas Collage, 20"x30" and it arrived within the promised timeframe and well before Mother's Day. The canvas turned out just as I had requested, with all the photos in the... See more

Rated 5 out of 5 stars

I never heard of this company before, but took a chance in an effort to get a custom anniversary blanket and I was not disappointed. The blanket was just as pictured and came on time. My husband loved... See more

Company replied

Rated 5 out of 5 stars

This company really delivered wonderful service! My art was finished and delivered to my house very fast and in beautiful condition. They created a gorgeous piece which I will give a family member for... See more

Rated 5 out of 5 stars

This experience was amazing. the communication was immediate! the responsiveness was so fast and professional that I thought it might be too good to be true. But then when I received the finish pro... See more

Rated 5 out of 5 stars

I ordered an ornament for mine and my wife’s first Christmas married and it turned out so good. The quality was more than what I was hoping for. I didn’t get a tracking number so I contacted customer... See more

Rated 5 out of 5 stars
Verified

Words can’t describe how absolutely beautiful amazing breathtaking my picture came out. I cannot thank you enough for making me smile and be so in love with my purchase. Outstanding!

Company replied

Rated 3 out of 5 stars
Verified

The picture turned out great, and the corespondent that was helping me was very accommodating. However, I asked to receive the digital copy of the picture and they said that would be no problem since... See more

Company replied

Rated 5 out of 5 stars

For the first time I ordered 4 personalized dog memorials from this company. Delivery time was very good, and my items were excellent. I ordered three canvas and one acrylic, containing photos and spe... See more

Rated 5 out of 5 stars
Verified

I am absolutely amazed by the experience!! The picture was beautiful, exactly what I expected. I will happily order from this company again. The item was a Christmas gift for my husband and he loved i... See more

Rated 5 out of 5 stars

Such a great experience from start to finish. The preview process is fantastic. Really puts your mind at ease with what the finished product will look like. I loved it so much I’m ordering more!! G... See more

Rated 5 out of 5 stars

The Artwork I ordered came out just as I expected. High quality. The additional frame I added is beautiful. Worth the upgrade. I recommend this shop.

Company replied

Rated 5 out of 5 stars

I placed an order but had to cancel it for unforeseen circumstances. The customer service agent was very pleasant to chat with and was very understanding about my situation. I intend on ordering their... See more

Rated 5 out of 5 stars

Customer service was prompt item was well made & beautiful along with fast shipping. I 100% recommend them & would absolutely purchase items again!

Company replied

Rated 5 out of 5 stars

The gift options are all unique, personal and fully customizable. Item arrived quick and in perfect condition. This will definitely be my first stop for thoughtful gift ideas!

Company replied

Rated 4 out of 5 stars

The item turned out great. I was disappointed that it was not made in the USA. The support addresses led me to believe it was, being in Colorado. You should make that a little clearer that they're... See more

Company replied

Rated 5 out of 5 stars

It was a birthday present for my husband he loved it ñ. His face his tears said all to me while he looked at the canvas and looked back at me 🥹🫶🏼 great communication great work three pictures in on... See more

Rated 5 out of 5 stars

The Frame i ordered came on time and it was beautiful. Customer Service was great as well. I recommend this company and will be ordering again

Company replied

Rated 5 out of 5 stars

I saw the website on instagram. I am very pleased with their product and response time with questions I had . I highly recommend Benicee Shop .

Rated 5 out of 5 stars

I ordered from benicee for me & my girlfriends anniversary, the item around very fast & was exactly as pictured! i’d recommend them to anyone!! 100/10 experience

Rated 5 out of 5 stars

Excellent experience and beautiful product. Had some trouble with tracking but they answered my email within 24 hours and put my worries to rest. My wife is going to love it!

Rated 5 out of 5 stars

I ordered/purchased this as a sympathy gift for my sister. She had to make the difficult decision to put down her 13 year old furbaby due to some health concerns. When she saw the draft it put her... See more

Rated 4 out of 5 stars

I ordered a canvas but forgot to include my pet’s name. I missed an email from the company saying they’d proceed without the name if I didn’t respond within 24 hours. Though I eventually got in touch... See more

Rated 4 out of 5 stars

I had a wonderful experience with this company. The customer service was fantastic and the order process was quick and easy. I was very happy with the unique idea and I received my canvas in perfect c... See more

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Company details

  1. #22 of 90 best companies in Decoration and Interior Design Store
  2. #6 of 9 best companies in Art & Antiques
  3. #15 of 85 best companies in Home Goods Store

Written by the company

Benicee Shop Where Demand and Supply Personalized Canvas Prints & Wall Art Decor. Best quality, fast delivery, reliable online seller in canvas prints online with a variety of wall art canvas options and sizes that can be easily personalized.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

The website appears to be a scam

The website appears to be a scam. All\nThe phone numbers are disconnected in locations are fake , especially the one in longmont colorado , which comes up as a marriott hotel and not a place of business. I wouldn't Risk my money buying something because the only way to get a hold of them is via email.

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Happy 83 birthday to my husband

While looking on Amazon for a unique birthday gift I decided on a blanket with our boxer's pictures. Tho more costly than others I'm THRILLED with the result. I was skeptical, and concerned, when I didn't have easy access to customer service, but found those fears eased when I did receive answers to my emails. Benicee was able to take the pictures of Apollo that I'd included and put them on this WONDERFUL blanket. My husband WILL BE OVER-THE-MOON when he gets this for his 83nrd birthday. I'm no longer skeptical - I'm thrilled.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! The service, response time and quality of the product were beyond great. I’m very satisfied with everything and I highly recommend Benicee for all your gift needs.

October 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Love This Site & Their Products!

I’ve used this company quite a few times to send gifts to friends who have lost their beloved pets and they never disappoint. They come out exactly as shown in the site and they do a great job. I highly recommend them for personalized gifts!

September 26, 2025
Unprompted review
Rated 4 out of 5 stars

Great gift for 21st anniversary!

I had a wonderful experience with this company. The customer service was fantastic and the order process was quick and easy. I was very happy with the unique idea and I received my canvas in perfect condition. The only thing that I didn't anticipate was that the images look a bit grainy. That could be because the images are on canvas. I expected them to look like the image they sent for me to review, which was crystal clear. Other than that, it was a wonderful experience and an awesome gift. My husband loved it and I would highly recommend using this company.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding product

I had a gift from my kids for Mother’s Day. I somehow misplaced it. I was so upset about this and thought it was gone for good. Then I found a picture of it. It was their star charts with their names and birth dates. I sent this picture to Benicee’s customer service representatives asking if they could duplicate it. Let me tell you they made it to the “T”
The original was on a heavy construction like paper in cellophane. I kept saying I was going to frame and forgot. This one came on canvas framed. It’s so beautiful the kids are grown now and this is the variation I’m sure they would have given me today.

September 14, 2025
Unprompted review
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Rated 1 out of 5 stars

🚨 BUYER BEWARE 🚨

🚨 BUYER BEWARE 🚨

Just had the most frustrating experience with Benicee, I ordered a custom product with a specific song title, and they got the song completely WRONG. When I contacted them about this obvious error, their response was essentially "you should have caught our mistake."

Let me get this straight - I pay good money for a custom product, provide the correct song title, and somehow it's MY responsibility to proofread THEIR work? They're claiming I should have used their "preview" feature to catch their error, but here's the thing: when you input the song title correctly, you expect the company to use that information correctly.

Their "solution"? A measly 10% off my next order. As if I would ever order from them again after this experience! I get 15% off for writing this review.

The lack of accountability is astounding. Instead of owning their mistake, they're deflecting blame onto the customer. For the premium price I paid, I expected basic competency - getting the song title right shouldn't be too much to ask.

Save your money and go elsewhere. There are plenty of companies that actually stand behind their work and don't blame customers for their own mistakes.

#CustomerService #Fail #BuyerBeware #CustomProducts #QualityControl

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

FAST, EFFICIENT GREAT CUSTOMER SERVICE!

Customer service was prompt item was well made & beautiful along with fast shipping. I 100% recommend them & would absolutely purchase items again!

September 2, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Hi,
Thank you for your wonderful feedback. We’re delighted to hear that you were satisfied with our customer service, product quality, and fast shipping. Your recommendation and continued support mean a great deal to us.

Rated 5 out of 5 stars

Excellent communication from this…

Excellent communication from this company, received my package ahead of time. A+ Service, highly recommended!

August 29, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Hello ARMHAAD ASBURY,
Thank you for your thoughtful feedback. We are delighted to know that our communication and service met your expectations, and that your package arrived ahead of time. Your recommendation means a lot to us.

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Rated 5 out of 5 stars

Great product

The Artwork I ordered came out just as I expected. High quality. The additional frame I added is beautiful. Worth the upgrade. I recommend this shop.

August 26, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Hi Kyle Luther ,
Thank you so much for your kind words! We’re so happy to hear you love your order.
Your recommendation means a lot to us!
Benicee Team

Rated 5 out of 5 stars

A Very Positive Shopping Experience

I thoroughly enjoyed my shopping experience with the Benicee Shop!
I ordered a personalized picture frame for a newly engaged couple. They love it! Every contact I made with the company
was a positive one. I will definitely be ordering my personalized gifts from them!

August 18, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Hi Lynda Purdie Schaefer,
Thank you so much for your kind words! We’re so happy you had a great experience and that the couple loved their gift. We look forward to creating more special pieces for you again soon! 💖
Benicee.com

Rated 5 out of 5 stars

They were so easy to work with and I…

They were so easy to work with and I absolutely love how my picture turned out.

August 5, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Dear Kim T,
Thank you so much for your kind words! We’re thrilled to hear you found us easy to work with and that you love how your picture turned out. It means the world to us!

Rated 5 out of 5 stars

I never heard of this company before

I never heard of this company before, but took a chance in an effort to get a custom anniversary blanket and I was not disappointed. The blanket was just as pictured and came on time. My husband loved it and has it proudly displayed in our home. I would use this company again and recommend it to others. Thank you

July 22, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Dear Charlsia Flewellen,
Thank you so much for your wonderful review! Your support means the world to us, and we look forward to making more special pieces for you.
Warmly,
Benicee.com

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Rated 5 out of 5 stars

I needed end of season gifts for my…

I needed end of season gifts for my softball team. I had a week to design and receive them. With the help of customer service, I had the design made, and shipped within 2 days with fast shipment. I received the items today, and was very impressed with the quality of the items. Thank you again!
Pete

August 4, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Hi Pete,
We’re so glad to know you loved your order! Thank you for taking the time to share your experience — your support means everything to us.
Warm regards,
Benicee.com

Rated 5 out of 5 stars

Received timely and Great quality

There was an issue with the address and the company reached out same day to resolve. The print I ordered was much higher quality than I anticipated and the resolution was awesome which I definitely was not anticipating. Thank you ! It was the perfect gift for my step daughter to remember her furbaby by.

August 1, 2025
Unprompted review
Benicee Shop logo

Reply from Benicee Shop

Hi April Cox,
Thank you so much for your thoughtful review! We’re happy you’re pleased with your order and look forward to serving you again.
With gratitude,
Benicee.com

Rated 5 out of 5 stars
Verified

I had a good experience

I had a good experience. The order was satisfactory and it arrived on time.

July 25, 2025
Benicee Shop logo

Reply from Benicee Shop

Dear Mark Sultana,
We can’t thank you enough for your 5-star feedback! So glad you’re happy with your order. Excited to create more for you!
Warmly,
Benicee.com

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