Bearfoot Reviews 13

The customer service is amazing, the shoes are awesome, and the boots are incredible American made quality. Bearfoot is the real deal, and right in North Dakota!

I ordered the wrong size initially (my fault!) but Bearfoot worked with me to return and get my correct size no problem. I own two pairs, a hightop and lowtop, and they're both amazing. I've owned the lowtops for over a year and they're still in great condition, same with the hightops, although I've only had them for a few months. I mostly use them in the gym but they're also great for hiking - I love how you can feel the earth with every step but yet it's still incredibly comfortable. More please!

I have had nothing but a positive experience dealing with this Company. I recently received the new boots made in Fargo, North Dakota (USA!) and am very impressed with the workmanship and feel of the boot. I will definitely be adding those to my collection of Bearfoot products and keeping a close eye for new items going forward!

Great product. Most comfortable shoes I have owned and are perfect for any terrain

Surprisingly, BEARFOOT reached out to me, to track my shipment of January 2025. It appears the courier lost the package, and they are willing to send me a new order of the item and also a refund for my inconvenience. This is great customer service for BEARFOOT to reach out to me.

What joke. I buy a pair, it doesn't fit. Return no problem and get a new size. I don't like them, return no problem.

This is where it gets great. They don't refund me or stop my payments. Nothing. So I put in a dispute and get an email right back (sent over 3 over the course of a month with nothing)

They say they don't want my money and are trying to refund me. I send an email a week after asking for progress.

This company is either run by 2 people or a team of incompetent people. So disappointed because the owner is awesome.

Oh well.

This company is a scam.
I purchased a pair of shoes and after 1 month, they finally shipped them. But they sent me the wrong size...
When I told them, they asked me to pay the postage to ship them back. I did this, and they have received them a week ago, and still they haven't shipped by replacement shoes nor provided the shipping refund that they promised. I've paid more than the amount of the shoes and I've yet to receive a pair of shoes.

Ordered on the 30th January. Today is the 14th February and I’m still waiting to receive the order. Not sure they are even legit. Never again!!

i requested a size exchange and they have ghosted me
Update: took replying to my ticket which they closed without doing anything and another email but they say that shipped my return. They said it was an employee issue but you never know.

delivery date; 2-5 days primised, reality, 35days
size; they give a list but that is a wrong, they are off by 2,5 sizes, so the shoes where useless
delivery itself; they did not add the correct details for delivery so i was the person that had to call and make sure import fees where paid and pick it up elsewhere
price; after import tax and delivery +70percent
dont order to EU... and dont try to compare EU measures to what they sell