Beachwaver Co. Reviews 366

I ordered something in December for a Christmas gift and unfortunately even though I input the delivery address correctly, the package was delivered to the incorrect apartment. I did have a lot of bac... See more

Excellent customer service! They quickly replaced the beachwaver I didn’t receive when first ordered. ☺️

Recently I ordered a flat iron and curling iron from Beachwaver Co.. Unfortunately when I got my package it was missing my flat iron. I emailed customer service and within the hour they emailed me bac... See more

I ordered the catwalk styling set. My package arrived with the multi barrel beachwaver but the styling products were missing. My husband had already burned the box by the time I realized and I was wor... See more

It’s such a pleasure to buy from this company. The quality and ease of these hair curlers is really impressive, but what’s really important is the quality of service. During their big holiday sale I w... See more

I love this curling iron, because it’s easy and convenient… I’ve had it for 2 years and I’ve only used it a handful of times, but this past weekend while I was curling my hair the prong melted off… li... See more

Overall, great experience and I’m sure great products! I received my items in a very timely matter! One item was incorrect so I promptly sent an email. I was met with a very kind and quick response.... See more

The Beachwaver team is top tier. I have been a huge supporter for years now, and have only received the best customer care. Clara helped me out with a recent inquiry. She was very kind, helpful and ef... See more

Clara was very helpful in assisting and providing services! My issue was resolved without any problems along the way! Clara was so kind, patient, productive and extremely helpful! Very satisfied wit... See more

My beachwaver literally saved my life since I’ve been able to curl my hair, and it recently broke. I reached out, and customer service was super helpful! They are sending me a replacement since it’s w... See more

I only received part of my order. However, when I reached out to customer service regarding the issue, they were AMAZING and so easy to communicate with. Their responses were almost immediate and they... See more

Rica was amazing, helping me with all my concerns. I’ve ordered 6+ different orders.Rita Was very patient and kind with me. Explaining how things work and subscriptions etc. I’m waiting on Shann... See more

I got a great deal on a Beachwaver and loved it so much that I decided to buy another. When the discount code they had sent me didn't work, they gave me another code within five minutes and I was able... See more

I recently received an order that came damaged and sent an email to the support team. The issue was resolved in less than 24 hrs!! I absolutely love the products that I have gotten from them and will... See more

Great sales so far. I didn’t see a refund code and didn’t realize I could use it and they refunded me the difference which I really appreciate because I saved $27.00. Customer service response was ver... See more

I accidently put the wrong address when I created my order. I got online and started a chat with customer service. I spoke with Clara and she responded and fixed my address within 1 minute. That was t... See more

Always great customer service, very quick and informative!!! Been using beachwavers since 2018 and I absolutely LOVE them! 😄 This is the first iron I’ve had to exchange. Can’t wait to get my new on... See more

The support rep that I spoke with was kind and very helpful. She stayed on the line with me until we had a resolution for my issue. Thank you Clara for the excellent customer service I really apprecia... See more

Clara was so quick to answer and was so helpful! I forgot to apply my coupon code and she applied it so I would get a refund instead of having to cancel and redo the order. Phenomenal customer service... See more

I reached out to see if I could change my shipping address because I put the wrong one. Customer service answered my email quickly and were able to help me. Very pleasant experience.

Customer service is over the top not to mention high quality products.

Made a mistake with my order, accidentally ordered two of the same item, I emailed the company and had a response and refund back within just a couple of minutes. Very personable with customer service... See more

Clara went above and beyond to make sure my missing order was resolved. This company has great customer service abd has earned a repeat customer.

I emailed them and they got back to me in less then 10min . Wow . That’s customer service service . Thank you for refunding me back for my order so fast, I ordered twice my mistake . Can’t wait to g... See more

The concept and how it works is great, but then it just fries your hair and my hair was breaking, especially around my face. I have all these little baby hairs and also at the top of my head. The hair... See more

I bought the wrong size of the Beachweaver, and I contacted the company to find out what I could do. Since I purchased it on sale, it wasn't refundable, but Clara was so nice to actually give me a ref... See more

I have used Beachwaver and Beachwaver products for several years now anytime I have needed customer service. They have been amazing.

Beachwaver is super fast on reaching back to you🩷 Beachwaver is my absolute favorite and I will only use Beachwaver products

They were super helpful! I love this company and tell anyone who will listen about how awesome their products are!

Rica was such a amazing customer support person. she walked me thru all the steps and had patiences like a angel.

helped resolve my issue of missing items in my order. friendly and helpful customer service. i am happy with the service i received.

I had a small issue with some damaged items. I got a quick response to my message and was able to resolve the issue quickly. I love the products and the service. I will definitely order again.

My items were great except one which was the headband floral print. It came messed up and not put well,but they offer to replace a new one and that was a relief. No stress and very fast shipping.

The representative that helped me today was wonderful. She answered and fixed all my concerns that were addressed.

Clara was so helpful in answering my questions as well as taking care of canceling my order due to a change in product she recommended.

I absolutely love Beachwaver products! I’ve been searching for years and have tried so many hair products only to be let down. My hair is healthy again and not heavy feeling. They make it fun to try n... See more

The products and customer support at Beachwaver are awesome! I received a fast response and was taken care of immediately!

They answer my question right away they resolve the problem right away They were kind consider it very respectful, I had a great experience,

Everything was smooth! Very sweet and professional workers :) They take the time to help and are very quick with responding! Thank you :)

My original order was lost in transit. I reached out to the chat and they replaced my order right away.

My order was shipped, but not delivered and I got a replacement straight away.

Great and fast service. Kind and informative staff. Products are great!

Awesome customer service!!! Sarah was the best!!!

The customer service representative was very responsive and I couldn't have asked for a better outcome.

Excellent customer service! Very responsive and very accommodating! Thank, Beachwaver!

Was very easy to get the help I needed.

Customer service was patient with my email arriving encrypted until I could get it to go through. Once they knew my product had arrived broken, they immediately sent out a replacement. Can't ask for b... See more

I spoke to Clara regarding my order and I had questions on some items that were not included... but I was given full size body butters to compensate... I was disappointed that I didn't receive the fra... See more

I never curl my hair because of how difficult it is to use a wand but the beach waiver is super easy to use and leaves stunning curls. I am obsessed.

I spoke with both Sonia and Clara this morning. They both had outstanding customer service skills, were very knowledgeable, and were very kind. I was disgruntled due to receiving a faulty iron but th... See more