Batteryexpert Reviews 195

Really efficient service, placed my order and it was delivered - that’s how you do it!

Appreciate so much your fast reply
Helpful service went above and beyond ...
we also had unreasonable deadlines that you helped us to meet, so we're doubly grateful!

Had some issues with the shipping company. Customer service was great and willing to follow up the order for me.

I feel confident buying a battery from this business than I do from other suppliers because I've experienced batteries that I believe are claiming to have specs that are not necessarily true, I don't feel this with battery expert . Customer service was responsive with answering emails which was pleasing to know.

Great service and range, great communication as well. Highly recommended.

Fast and polite responses. Always happy to keep you in the loop.

The customer service was great if any questions that needed to be answered were answered quickly which I appreciated. My only concern is the tracking process. I would’ve appreciated it if there was any method of tracking your delivery which I feel like would’ve been less inconvenient but other than that everything was good.

sadly the dell equivalent battery failed to get the nod of approval from my fussy dell xps13 - a known possibility, but not predictable until tried; despite that the team at battery express were prompt at offering some ideas on helping it to work, that sadly couldn't solve the dilemma
thereafter they were incredibly obliging in arranging rma on the item, and i have no complaint regards their communications and appropriate responses - one star off for product not meeting requirements, but really, 5 stars deserved for service regardless

Helpful customer service.

Just very good service quality of site ease of purchase and great delivery

Very friendly customer service. I had made an error in my order & when I reached out they responded with a solution within the hour. Very happy with my experience.

Great service. They're prompt and reliable and free postage! I've purchased from them twice and both times the items have turned up within a week.

Ordered a battery / cable for monitor but didn't require it as found out monitor was broken and not issue with cable. Emailed my battery expert who cancelled order same day.

The website is easy to navigate and the pictures specific enough for me to match a monitor cable to my new laptop port. The pictures were extremely helpful. I didn't spring for the express delivery. I followed it up after 5 working days with their customer service. They responded within 30 minutes with a note explaining standard deleivey is 2 to 8 Working days. It cleaned up my delivery expectation and it arrive WD6. Simple process.

It is only when a problem occurs that a company shows its true nature in how it treats its customers.
Battery Expert proved itself to be a five star supply company and gave me immediate attention when I 'thought' my order was well overdue with delivery.
Turned out it had actually been delivered a week earlier - my ignorance entirely!
However, Battery Expert immediately contacted Australia Post and kept me informed.
Embarrassingly, I had to notify them it was my mistake..
I just want future clients to know how Battery Expert proved itself to be a quality supply company..

Excellent customer service, the team were extremely responsive and easy to deal with. Fantastic.

Quick shipment, good price

After three emails and 20 days still waiting for a response or the product!

Pretty good, fast response and friendly service

Great service, although I would have liked some more correspondence in regards to when the item should arrive, being a first time user of your services I was a bit unsure of the success of the purchase. But all was well and very happy with the product so far!