Ayuda T Pymes Reviews 3,217

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars
Verified

If you're a foreigner like me, for example, in the Canary Islands, starting any kind of business for the first time, don't hesitate to deal with them. Thanks to Fernando Carril from Ayuda T Pymes I ha... See more

Company replied

Rated 5 out of 5 stars

Very good service from Teresa Gavino sorted my problems out in a couple of hours that has taken me some time talking to other assesorias

Company replied

Rated 5 out of 5 stars

Excelente servicio, todo muy eficaz, buenos precios y sobre todo ahorrando el tiempo porque puedo gestionar todo a travez de email sin visitas obligatorias, etc. Excellent service, very efficient, g... See more

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Company details

  1. Consultant
  2. Employment Consultant
  3. Human Resource Consulting
  4. Online Marketing Agency
  5. Software Vendor
  6. Tax Preparation

Written by the company

Asesoría integral especializada con miles de clientes a nivel nacional. Gestión laboral, fiscal, contable, jurídica y financiera para negocios.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

I had an awful experience with Ayuda T…

I had an awful experience with Ayuda T Pymes, and I do not recommend them at all. They have a partnership with BBVA, which I initially thought made them legitimate, but in fact, they operate like a large company that prioritizes speed and profit over taking the time to understand each client’s individual needs.

The salesperson I spoke to when signing the contract did a good job of listening and understanding my case, but unfortunately, the gestor to whom I was ultimately assigned did quite the opposite. She always seemed in a rush to get the work filed and didn’t take the time to understand my needs or objectives. She ultimately advised me to file something too soon, which resulted in the cancellation of the request — and now I have to redo the entire process myself.

I contacted their quality control department as well as the CEO (Alfredo) via email to request a refund for the services. I even compromised by offering to accept a partial refund since they did perform some work (although it was of no value to me and a complete waste of time). However, they replied with a boilerplate response stating that they had fulfilled the contract and that no refund was due.

It’s a shame that, for such a small amount of money relative to the size of their company, Ayuda T Pymes chose to respond this way instead of doing the right thing — satisfying their customer and acknowledging that they made a mistake.

October 13, 2025
Unprompted review
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Reply from Ayuda T Pymes

Hola Judo,

Lamentamos sinceramente que tu experiencia no haya sido la que esperabas.

Desde el primer momento, nuestro equipo se esforzó por atender tu caso con la máxima atención y profesionalidad. De hecho, según consta en nuestras comunicaciones, confirmaste que deseabas realizar la capitalización como autónomo, y así fue como se tramitó, conforme a tu autorización expresa.

Posteriormente, tras la presentación de la solicitud y ante el requerimiento de documentación adicional por parte de la Administración, decidiste no continuar con el envío de la información solicitada. Fue entonces cuando manifestaste tu intención de cambiar el enfoque y optar por una capitalización como sociedad limitada (SL), una modificación que, lamentablemente, no es posible una vez iniciado el trámite en nombre del autónomo.

Nuestro equipo de calidad y atención al cliente revisó tu caso detenidamente e intentó ofrecerte toda la información y aclaraciones necesarias. Entendemos tu malestar, pero debemos actuar conforme al trabajo realizado y al contrato firmado. El servicio fue prestado siguiendo tus instrucciones y dentro del marco establecido, por lo que no corresponde, en este caso, un reembolso.

Lamentamos que esta situación te haya generado molestias y tomamos nota de tus comentarios para seguir mejorando. Por nuestra parte, seguimos a tu disposición para aclarar cualquier duda adicional que tengas o ayudarte en lo que podamos dentro de nuestras posibilidades.

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Rated 2 out of 5 stars

When I needed an additional consultancy…

When I needed an additional consultancy for my growing business, I signed an agreement with them. Unfortunately, not only the financial processes weren’t optimized well, but also I lost some revenue.

April 16, 2025
Unprompted review
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Reply from Ayuda T Pymes

Hola Miguel, por favor, responde la solicitud de información que te hemos enviado por privado para que podamos revisar tu caso. Gracias.

Rated 1 out of 5 stars

Rápido

After working a little bit more with them I completely change my opinion. They overcomplicate the process are not able to setup a meeting with BBVA. Don't help you to setup the most economical option. I send them all informations many time. In the end I did it all alone.

Ha ido rápido y al fin exactamente lo que busqué. Al principio tuve dudas con los impuestos y pequeñas problemas con la comunicación porque no muestran mucho consideración para gente que no hablan español con la lengua materna.

February 25, 2025
Unprompted review
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Reply from Ayuda T Pymes

¡Hola Mat! 👋 Nos alegra saber que todo ha ido rápido y que encontramos lo que buscabas. Lamentamos que hayas tenido dudas sobre los impuestos y dificultades en la comunicación. Siempre buscamos mejorar, así que si necesitas más asistencia, estamos aquí para ayudarte. 😊

Rated 5 out of 5 stars

Muy recomendable!

Claros y eficientes. No podría estar más contenta con el resultado.

September 9, 2024
Unprompted review
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Reply from Ayuda T Pymes

¡Hola Isabel! 😊 ¡Muchas gracias por tu comentario! Nos alegra saber que consideras nuestro servicio claro y eficiente. ¡Estamos encantados de que estés tan contenta con el resultado! Si necesitas algo más, aquí estamos para ayudarte. ¡Un saludo! 🌟👌

Rated 5 out of 5 stars
Verified

Autonomo in under 48 hours! If you're a foreigner like me this is for you

If you're a foreigner like me, for example, in the Canary Islands, starting any kind of business for the first time, don't hesitate to deal with them. Thanks to Fernando Carril from Ayuda T Pymes I have my autonomo solved!! He patiently explained everything I needed to know via messages because my Spanish isn't yet at a level where I can smoothly conduct business over the phone. Now I can manage my affairs directly from home through their application, and if I have any doubts, my lovely contact person Carmen is always available and has promised to help with anything via phone, email, or messages. Things couldn't be easier in Spain for sure. I'm used to how difficult it can be to wait in queues at offices and wait for responses to emails, or when no one answers calls. To avoid this, dealing with Ayuda T Pymes was one of the most significant advantages, incredible service 👍

February 9, 2024
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Reply from Ayuda T Pymes

Thank you for trusting Ayuda T Pymes and for your kind words! We are here to continue supporting you in your business adventure in Spain. 🚀🌍

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Rated 5 out of 5 stars

Very good service from Teresa Gavino…

Very good service from Teresa Gavino sorted my problems out in a couple of hours that has taken me some time talking to other assesorias

January 19, 2024
Unprompted review
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Reply from Ayuda T Pymes

Hi George! 🌟 Thank you for choosing us! 💼😊

Rated 1 out of 5 stars

Disappointed

I thought that if I hire and pay a company for financial services, they will lead and help me with the Spanish fiscal system. But, on the contrary, the assessor assigned to my newly created autonomo refused to tell me when, what and how I have to pay TGSS, and now I have to pay penalities and also have lost the "tarifa plana" after only one month since start.
Later Edit. Your Quality Department only contacted me twice, this week (July 2022).

May 24, 2022
Unprompted review
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Reply from Ayuda T Pymes

Hello, our Quality department has been contacting you by email for several weeks now, but still no response. This way we can't help you.

Rated 1 out of 5 stars

Absolutely baffled and disgusted by…

Absolutely baffled and disgusted by this company. I paid for a service which they could not complete and they said they would refund me and call me the next day, its been almost two weeks, every day i phone they say they will call me back and never do? is this a joke or even legal? Cannot understand their process or disregard to clients.

May 2, 2022
Unprompted review
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Reply from Ayuda T Pymes

Buenos días, Kirstin

No pudimos ofrecerte nuestro servicio por falta de documentación. En cuanto nos envíes el número de cuenta te realizaremos la devolución íntegra. Esperamos que en otra ocasión sí podamos brindarte nuestra ayuda. Un saludo

Rated 1 out of 5 stars

Not Good For Canaries

We set up Autonomo through these guys for our business in Tenerife, Canaries, and they made a real mess and did not set it up properly. I have had to use a local agent to fix everything and it has cost me more than 500 Euros just to clean up their mess.

If you are based in the Canaries, avoid these guys - they say they can do it but they just don't seem to have the local understanding required.

December 15, 2021
Unprompted review
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Reply from Ayuda T Pymes

Hello, it has been some time since you left us your review and we are sorry that your experience with Ayuda T Pymes was not as expected.

I can assure you that we have a great team of qualified professionals and that we are prepared to deal with the peculiarities of each region. The best proof of this is that more than 15,000 clients from all over Spain entrust us with the management of their businesses.

We hope everything goes well for you and that we can offer you our help on another occasion. Best regards.

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Rated 5 out of 5 stars

It is an excellent company

It is an excellent company, it has very good prices and excellent products, its service is excellent and reliable. I recommend them. They are very professional. I love it, thank you for your good service.

September 3, 2021
Unprompted review
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Rated 5 out of 5 stars

excellent content

excellent content, very useful and interesting content, your attention is very good, your prices are at very low costs, I recommend it

August 3, 2021
Unprompted review
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