Auctim Online Auctions Reviews 313

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

After paying the proforma, I had a question concerning the collecting of goods. Quick answer and positive response. I collected the goods. Very quick, helping hands, everything was very well packed. I... See more

Rated 1 out of 5 stars

first purchase was lights, went well but price not much different from online shops. second purchase was a scooter for a good price. i rented a truck + 3 hours drive + gasoil, arrived for pickup the s... See more

Rated 4 out of 5 stars
Invited

the description of the goods is almost right to the point, but what is really lacking is: 1- very poor answering system. difficult to get through. 2- absolute no assistance when loading the good... See more

Rated 2 out of 5 stars

Won an auction , payed in january and still didnt got my item , they are selling world wide , intwenationally and dont srnt packges even when buyer tryes to pay for shipping , also verry bad communic... See more

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Company details

  1. Online Auction Service
  2. Auction House

Written by the company

Auctim is the largest online auction house in Belgium and stands for a global network of partners, a buyer's audience from more than 158 countries and a platform where thousands of lots B2B and B2C lots are viewed daily. Bids are placed on the Auctim platform every 23 seconds. With 40 years of experience in auctions, of which 20 years online, we are specialists in selling movable and immovable goods. Selling quickly is the power of online auctions.


Contact info

2.8

Average

TrustScore 3 out of 5

313 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Good experience

After paying the proforma, I had a question concerning the collecting of goods. Quick answer and positive response. I collected the goods. Very quick, helping hands, everything was very well packed. I was surprised because usually, I have to pack myself. Good experience.

September 8, 2025
Unprompted review
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Rated 1 out of 5 stars

not delivering purchased goods

first purchase was lights, went well but price not much different from online shops. second purchase was a scooter for a good price. i rented a truck + 3 hours drive + gasoil, arrived for pickup the seller didnt wanted to give the scooter "sale price was too low" but payment and invoice was done through auctim website?? auctim said "apologizes, we will reimburse" which fhey did but not covering my own costs and wasted time, refering to article 12 in their sales conditions. i'll never buy again on auctim, its not real auctions or bankrupt and you will not have warranty you get your goods!

September 9, 2024
Unprompted review
Rated 1 out of 5 stars
Verified

I bought a car

I bought a car. It was mentioned to be from 2012, but it was built in 2005, also according to the documents

April 3, 2024
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Rated 3 out of 5 stars
Verified

I want my money back, pls!

I have made a paymet 2 times(at Auctim's request for not receivibg the money) and after one year I still did not received the second transfer back.
249.9 euro on 8 april 2023 030/6550/02148
249.9 euro on 7 april 2023 030/6550/02148
Auction: HEDGE PLANTS
BUYER N°
21 CLIENT N°370732

January 9, 2024
Rated 5 out of 5 stars
Verified

Loud and clear

Loud and clear. Easy to browse intern. Information complete and correct. Storage hall to customer nice and correct handling.

December 21, 2023
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Rated 2 out of 5 stars
Verified

collectionday was a total disgrace!

The last auction i bought products from was a desaster The online auction itself was ok, but the collection moment was a complete digrace. The colleting moment was at 2 different locations but only the first one was mentioned on the website. When arriving at the first location the aution was understaffed. After waiting for over 1h they told us we had to go to another location. a few 100 meters away. after searching for 30 min we couldn't find the location. And nobody could give us an adres. When we finally found the location (the flag was hidden in some brushes 20m deep on the terrain) there were no forklifts there that could load the products. If you tell ppl a certain lot can be collected and that there are forklifts available, i expect to actualy be able to collect my lot and use a forklift. They told me i could load it by hand. there were 9 stacks in front of it, and 3 stocks on top of it. All waying around 3 ton. Not really something you can do by hand. I had to return a second day (with a hired transportfirm i had to pay for a second time). The collection day was pure chaos. Everyone was parked all over the area and nobody could move around because of the chaos. The rental of the forklift was extremely expensive at 217.80€/h

December 13, 2023

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