After paying the proforma, I had a question concerning the collecting of goods. Quick answer and positive response. I collected the goods. Very quick, helping hands, everything was very well packed. I... See more
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first purchase was lights, went well but price not much different from online shops. second purchase was a scooter for a good price. i rented a truck + 3 hours drive + gasoil, arrived for pickup the s... See more
the description of the goods is almost right to the point, but what is really lacking is: 1- very poor answering system. difficult to get through. 2- absolute no assistance when loading the good... See more
Won an auction , payed in january and still didnt got my item , they are selling world wide , intwenationally and dont srnt packges even when buyer tryes to pay for shipping , also verry bad communic... See more
Company details
Written by the company
Auctim is the largest online auction house in Belgium and stands for a global network of partners, a buyer's audience from more than 158 countries and a platform where thousands of lots B2B and B2C lots are viewed daily. Bids are placed on the Auctim platform every 23 seconds. With 40 years of experience in auctions, of which 20 years online, we are specialists in selling movable and immovable goods. Selling quickly is the power of online auctions.
Contact info
Helststraat, 2630, Aartselaar, Belgium
- marketing@auctim.com
- auctim.com
Hasn’t replied to negative reviews
Good experience
After paying the proforma, I had a question concerning the collecting of goods. Quick answer and positive response. I collected the goods. Very quick, helping hands, everything was very well packed. I was surprised because usually, I have to pack myself. Good experience.
Won the auction and paid - sale cancelled
Won the auction and paid the proforma, then the sale has been cancelled due to their error. Received no compensation whatsoever.
The time to pick up the goods are…
The time to pick up the goods are terrible, all the answers from you to get help to prepare pick up are almost zero.
I bought from Portugal and it was my last time.
10/20 min extra after placing a new bid…
10/20 min extra after placing a new bid is too long 2-5 would be enof
they are correct in service.
not delivering purchased goods
first purchase was lights, went well but price not much different from online shops. second purchase was a scooter for a good price. i rented a truck + 3 hours drive + gasoil, arrived for pickup the seller didnt wanted to give the scooter "sale price was too low" but payment and invoice was done through auctim website?? auctim said "apologizes, we will reimburse" which fhey did but not covering my own costs and wasted time, refering to article 12 in their sales conditions. i'll never buy again on auctim, its not real auctions or bankrupt and you will not have warranty you get your goods!
I bought a car
I bought a car. It was mentioned to be from 2012, but it was built in 2005, also according to the documents
Scam of company, do not buy anything.
I purchased car and it has soo many issues, this scam and is not first time I bought something from them, last time I also bought projector and it was old not even always functional correctly.
Feel good auction
Auctim auctions is a Top website, clear policy, professionals at work. Correct service at collection.
Quick and efficient service!
I want my money back, pls!
I have made a paymet 2 times(at Auctim's request for not receivibg the money) and after one year I still did not received the second transfer back.
249.9 euro on 8 april 2023 030/6550/02148
249.9 euro on 7 april 2023 030/6550/02148
Auction: HEDGE PLANTS
BUYER N°
21 CLIENT N°370732
A very bad experience with selling a…
A very bad experience with selling a truck on Auctim, they even sold my truck and didn't payed me the money!!!! The worst experience ever.
Loud and clear
Loud and clear. Easy to browse intern. Information complete and correct. Storage hall to customer nice and correct handling.
collectionday was a total disgrace!
The last auction i bought products from was a desaster The online auction itself was ok, but the collection moment was a complete digrace. The colleting moment was at 2 different locations but only the first one was mentioned on the website. When arriving at the first location the aution was understaffed. After waiting for over 1h they told us we had to go to another location. a few 100 meters away. after searching for 30 min we couldn't find the location. And nobody could give us an adres. When we finally found the location (the flag was hidden in some brushes 20m deep on the terrain) there were no forklifts there that could load the products. If you tell ppl a certain lot can be collected and that there are forklifts available, i expect to actualy be able to collect my lot and use a forklift. They told me i could load it by hand. there were 9 stacks in front of it, and 3 stocks on top of it. All waying around 3 ton. Not really something you can do by hand. I had to return a second day (with a hired transportfirm i had to pay for a second time). The collection day was pure chaos. Everyone was parked all over the area and nobody could move around because of the chaos. The rental of the forklift was extremely expensive at 217.80€/h
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