Rob was very helpful, informative, guided me through the software. Provided information before the assessment so I was able to review this beforehand. Extremely knowledgeable, friendly and easy to tal... See more
ATOP Ltd
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ATOP, Sheila and the team are very attentive, helpful, considerate and very professional, they looked into everything for me at one of my lowest points in my life. And was patient enough to help me t... See more
Sheila Watts recently did a telephone assessment for my Daughter . Sheila was unbelievably patient, professional , understanding , friendly and put us at ease from the very start which helped ident... See more
Really nice experience with atop for disabled student allowance. The lady was super friendly and helpful, and scheduling the day and type (phone, face to face, email) of assessment was very easy. It d... See more
Company details
About ATOP Ltd
Written by the company
Since 1999 we have been dedicated to providing the highest level of service to our customers by empowering disabled students to reach their true potential through access to the specialist equipment and support they require at University or College.
We have a network of DSA accredited centres located across England and Wales and we aim to offer appointments within 2-3 days from the time you get in touch with us. In exceptional circumstances and with the Funder’s permission we can visit you at home.
Contact info
United Kingdom
- 01244 513216
- atop@chester.ac.uk
- atop-ltd.co.uk
People also looked at
No complaints
Quick, efficient and informative. Couldn't complain at all about the service I was given
Rob was very helpful
Rob was very helpful, informative, guided me through the software. Provided information before the assessment so I was able to review this beforehand. Extremely knowledgeable, friendly and easy to talk to. I have had two assements with rob and he is fantastic. Atop have been amazing in helping me.
ASTOP
Sheila conducted my assessment. Sheila was extremely professional, helpful, understanding, comprehensive, and simple to communicate with. It was reassuring to know that support is available. It will significantly improve my academic journey. Astop has provided invaluable assistance that has positively impacted many students of which they should take pride.
ATOP
ATOP, Sheila and the team are very attentive, helpful, considerate and very professional, they looked into everything for me at one of my lowest points in my life. And was patient enough to help me to make an application DSA. So thanks.
I am extremely pleased with the service
I am extremely pleased with the outstanding services provided by ATOP through their needs assessment. The financial assistance I received has made a significant positive impact on my academic journey. The thorough and supportive approach of ATOP showcases a commitment to helping students in need. Their professionalism, efficiency, and genuine concern for the well-being of students like myself have made the entire process seamless and reassuring. I am truly grateful for the assistance I have received, and I commend ATOP for their dedication to making a difference in students’ lives.
Happy
I am very pleased with the experience, the team are kind, structured and very professional.
No support for people with sever mental health
Edit: This company maintains a high rating by having any reviews under 5 stats taken down.
I required an assessment with this company to get help from Disabled students allowance from mental health problems. I found it difficult and confusing to give them the information they required book in on the assessment. After weeks of trying I gave them the required information and they started the assessment process. Due to the delay in getting support my studies and mental health went down hill severely. I cut off from the world for my piece of mind. When I was relaxed enough to function properly I phoned to see what had happened to my appointment. The lady at Atop said my appointment had been cancelled due to them not being able to contact me. I have had to quit university due to my mental health making it impossible to get any type of support. I will try going back to university next year and putting things in place as soon as possible as a high priority. Its sad that my poor mental health meant that no support could be offered as I couldn't fit into there administrative system.
Very supportive team, but website a little confusing
Anna was so supportive in the assessment and made me feel very comfortable and understood.
I felt the website requirements leading up to the assessment was a bit confusing and not the most accessible, but the assessment itself with Anna was really good and reassured any anxieties I had.
Amazing company
Amazing company. Listened to my needs. Genuine nice people who work for the company.
Absolutely fantastic experience
Absolutely fantastic experience with them. The person who I spoke to was so helpful and understanding. They have done so much to support me. Thank you so much!
Absolutely outstanding company
Absolutely outstanding company with the most tailored and detailed assessment. My son’s needs have changed and become more apparent since his initial DSA assessment and they have gone out of their way to support us. Highly recommended.
I wish I had done this sooner!
I wish I had done this sooner!
The process was easy to follow. Atop - were helpful and straightforward.
My assessor was kind, thorough and non-judgemental
Very relaxed
Helpful patient understanding nothing to worry about. It was very relaxed and informative chat
Absolutely brilliant service
Absolutely brilliant service - the needs assessor was very understanding and kind, patient and knew exactly what I meant even when I didn't know! Extremely detailed and helpful report, thank you Anna! <3
I really can't fault the process or…
I really can't fault the process or anyone on the team at all. I left it very late in the year, and everyone couldn't have been nicer or more accommodating. I was able to see everything on offer and it really opened my eyes to what I was missing out on. Thank you so much to everyone involved and if youre on the fence about it, get in touch now!
Review of Needs Assessment
I contacted ATOP after my initial needs assessment centre closed. I was able to submit all of my information through a portal online. I was then contacted the next day to arrange an appointment. I was given the option of face to face or online via zoom. The assessor I was paired with (John Maher) was incredibly knowledgable. He helped me to go through all of my requirements of my degree and how they could find equipment and support for my various needs. He provided me with videos of new equipment and software prior to the meeting so that I could review them and see whether they would be suitable for me. My initial needs assessment was also reviewed to see if there were any amendments that could be made. I honestly have had such a positive experience with ATOP. They have been incredibly responsive to emails and any questions or concerns were dealt with in a very timely manner.
Had a really great experience with…
Had a really great experience with ATOP, really friendly and supportive throughout the assessment.
Replied to original contact quickly, booked in for assessment shortly after and report received promptly too. Great service all round
I had a really great experience with ATOP
I had a really great experience with ATOP. My assessor was really clear during the assessment and was really helpful in making sure that I got the right support for me and my university experience. He definitely put my mind at ease after feeling slightly nervous about the phone call but honestly I had nothing to worry about! Really helpful.
Big thank you to Andrea Atop Ltd
Andrea my assessor made me feel at ease right from the word go. She had read through what I had emailed before my assessment, she had a great understanding of my disability and could relate to the struggles of having dyslexia. Andrea listened giving me some great advice and recommendations to help and prepare me for for university life in September 2023. I definitely recommend ATOP Ltd
Great Overall
My assessor was great, very understanding and professional. Everything I had to say was documented down and she really listened.
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