Armadilo Reviews 605

TrustScore 3 out of 5

2.9

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the comfort of the shoes, especially for long hours on their feet, and find them easy to clean and lightweight. Some reviewers have highlighted good customer service experiences when they had questions. However, some people mention that the shoes tend to squeak or make popping sounds, which can be annoying. However, several consumers have reported issues with their orders, including long shipping times, sometimes taking weeks for the product to arrive. A number of reviewers have also complained about sizing inconsistencies, with shoes running too large or too small. Some people have also expressed dissatisfaction with the non-slip qualities of the shoes, while others have reported durability issues, such as the tread wearing out quickly. Contacting customer service has also been difficult for some consumers.

Based on these reviews

Rated 3 out of 5 stars

I ordered the standard torre clog, a half size up from my usual size since the site recommended comparing to a number of other styles. I based my sizing on my brooks and sketchers experience. The shoe... See more

Rated 3 out of 5 stars

Dislikes - shipping time, took weeks to arrive. Sizing- run very large and dont fit. Suffer from plantar fasciitis and they did nothing for my foot pain. Which was main purpose of giving them... See more

Rated 3 out of 5 stars

Shoes are so comfy, clean easily, breathable, lightweight and I would love to give them a 5 star review. However they really are not nonslip. I’m a chef and maybe my kitchen’s floors are different fro... See more

Rated 3 out of 5 stars

Saying that their website is not user friendly. There was a pop up ad that wouldn't go away when I was checking my shipping times. Speaking of shipping it took over 2 weeks to receive my order. Kinda... See more

Rated 1 out of 5 stars

The clogs were very uncomfortable and not the right fit. I returned them to UPS on September 11th and have not received my credit to my credit card. I would like this credit promptly. If I do not rece... See more

Rated 1 out of 5 stars

Ordered men’s 13 shoe. Uncomfortable fit, figured I may have to break them in. 2 days of massive foot pain which bruised both big toes under the nail. Shoe size stamped on bottom in European sizes.... See more

Rated 4 out of 5 stars

I work 2 restaurant jobs for a total of 60+ hours a week on my feet. With my old clogs, I had to take Advil every night when I got home. With these, I just have tired legs at night instead of sore o... See more

Rated 1 out of 5 stars

Ordered 2 pairs of slides, in two separate transactions (total of FOUR pairs) and only received 1 pair in each order (TWO PAIRS). Shipment is an issue!

Rated 1 out of 5 stars

I ordered three pairs of shoes: the Torrey Classics, the Mara Shoes, and the Axon Steel Toe Sneakers. I NEVER received the the Mara or Axon Steel Toe Sneakers. I did receive the Torrey Classics-they a... See more

Rated 1 out of 5 stars

Great shoes! Life savers. But only order through Amazon hereafter as the replacements I ordered from you directly after getting the size wrong have still never arrived from Armadillo. This after the f... See more

Rated 1 out of 5 stars

I purchased what was supposed to be orthotics, but received cheap squishy foam inserts. They were supposed to be US size 11. They were size 8 at best. When I complained, I was told that their US size... See more

Rated 1 out of 5 stars

ABYSMAL CUSTOMER SERVICE. Armadillo tried to screw me out of 60 bucks for trying to Return a pair of Mara Walking Shoes that DID NOT FIT… AND oh, the Mara style uses an ENTIRELY DIFFERENT SIZING... See more

Rated 1 out of 5 stars

I ordered two pairs of shoes in August and now it’s the end of September and still have not received them. Apparently it’s stuck at LA customs. Until now I’m still waiting for the replacement and ha... See more

Rated 1 out of 5 stars

Really unhappy with the shoe quality and customer service. A week and a half after using the shoes, all of sudden the material shrunk and they are impossible to put them on. There’s no phone number... See more

Rated 2 out of 5 stars

Still waiting after 2 months….. Office staff highly responsive, but size not corrected straight away as I was told. Kind of lost interest and gone with another brand. Willing to still be surprised! Lo... See more

Rated 2 out of 5 stars

Received the shoes and they were much too small. Checked into getting an exchange but found it would cost me $9 to return them with no guarantee that the next pair would fit. I gave them to my daughte... See more

Rated 4 out of 5 stars

Due to years of plantar fasciitis- surgery many years ago on one foot, now the other foot is impacted with occasional excruciating pain. I was always searching for relief through inserts, orthotics... See more

Rated 1 out of 5 stars

I am looking into returning. They do not stand up to a day in a kitchen at all. With the exception of very good traction, they are poor and left me wobbly on my feet at the beginning and sore knees at... See more

Rated 2 out of 5 stars

First the shipping time approximately 2-3 weeks. Come from China. Secondly size is larger than normal, if ordering order 1/2 size smaller. I didn’t realize this until wearing them while working.... See more

Rated 1 out of 5 stars

Shoes weren’t delivered in a timely manner. Took nearly a month to receive product. Then the right shoe is bigger than left shoe, it fits sloppy and it eats the sock. I didn’t notice a difference in f... See more

Rated 1 out of 5 stars

The Chef Clogs I purchased lasted 4 and a half weeks before I noticed the outside tred had completely worn out. No assistance from store, as it was past the 30 days return window. Very dissatisfied... See more

Rated 2 out of 5 stars

The shoes do have that bounce, but that's it. I suffer with Metatarsalgia so the shoes do not pad that area. The sizing is indeed off. I had to go down to a 7.5, the exchange turnaround time is lon... See more

Rated 2 out of 5 stars

I ordered 2 pairs of shoes a month ago and only one arrived. The pair that did arrive was good though to be fair. However, I got in touch over 2 weeks ago and all i’ve heard is there’s a shipping issu... See more

Rated 1 out of 5 stars

Order #73251 still not received after waiting 1 1/2 months! Only empty promises!!! The only thing I get is advertising wanting me to buy more product when they haven’t delivered on my order that I pur... See more

Rated 1 out of 5 stars

Have yet to receive anything from Armadilo. The first time I ordered a pair of their clogs, my tracking info said it never left their facility. I reached out to customer support and they said give it... See more

Rated 1 out of 5 stars

I am incredibly unimpressed with these clogs. I made the purchase in early July 2025, and started slowly transitioning to using them full time in the kitchen. I wore them more than ever last week,... See more

Rated 2 out of 5 stars

I received my shoes a few weeks ago and while they were very comfortable at first the padding in them has flattened out and they are not non-slip. I work in a restaurant and I constantly walking slowl... See more

Rated 4 out of 5 stars

These are by far the most comfortable kitchen shoes I have worn. They are soft, cushioned and my toes are free to spread out. I have been in the restaurant world for 30 years and never before have I h... See more

Rated 1 out of 5 stars

Website said if you a half size order a bigger size did that and it was way to big and uncomfortable. So I returned it which cost me like $15 to return. Then cost me another $25 to get another pair. T... See more

Rated 1 out of 5 stars

Your customer service is horrible. The shoes I got are 1 size bigger - I tried to contact you on your website, emails - no response- the shoes are costly and I can’t wear them and you have no support... See more

Rated 1 out of 5 stars

Purchased two pair of shoes . Firstly they took a very long time for delivery, and they were both in a vacuum sealed bag causing them to lose their original form. Lastly, both pair were one size too... See more

Rated 3 out of 5 stars

I have never received the shoes as the company they used to deliver them delivered to the wrong address. I had to go buy a pair as I could not wait any longer. I asked for a refund and was refused.... See more

Rated 1 out of 5 stars

I've placed an order on the 29th of July and today is the 25th of August. I've tracked my order and it arrived in Fresno, CA. on August 5th and still hasn't delivered. Messaged the help dept. multiple... See more

Rated 1 out of 5 stars

Terrible- don’t risk it! Shoes are not even the Same size despite saying they are a 37 . Fits completely different and the soles are different - line I am wearing two different shoes! Wore one time... See more

Rated 1 out of 5 stars

I bought these shoes for my husband as he owns a restaurant and on his feet all day! He was disappointed in these shoes as they were not as described! He experienced pain in the bottom of his feet,... See more

Rated 1 out of 5 stars

The shoes are great, the company is horrible! I tried to reorder after my first pair. Armadillo took money for the 3 shoes I ordered from My account July 3. I have gotten nothing but empty excuses si... See more

Rated 2 out of 5 stars

I ordered a size up from my regular size so I could wear them with socks. What I received was a pair of shoes that were way too tight and I can't even wear them.

Rated 4 out of 5 stars

The shoes themselves are very comfortable. I chose to go a half size below what I normally wear and they fit well. The only issue I have with them is my socks tend to get pulled down around my foot... See more

Rated 3 out of 5 stars

I loved it so comfortable,standing for 9 hours daily. Didn’t recommend this for those working in fastfood chains and restaurants who needs slip resistance shoes

Rated 4 out of 5 stars

I got the classic clogs because they said they featured an extra wide toe box. They are not wide enough, though I am slowly breaking them in. They definitely have that grandma shoe squeak. They are in... See more

Rated 2 out of 5 stars

I love the first pair I bought. However, I ordered a different style, size 41 and they sent me a 39. I went through the exchange process to request a size 41 as ordered and they sent a size 40. I don’... See more

Rated 1 out of 5 stars

The shoes look like they would be comfortable but the weren’t. First day I wore them my toes and bottom of my feet hurt. Second day I wore them, my left hip started to hurt. I was in so much pain on t... See more

Rated 3 out of 5 stars

As advertised the shoes or lightweight. Since they didn’t come in half sizes, I ordered an eight women’s. They fit just a little loose, kinda like the Dansk shoes, which I didn’t like because I like m... See more

Rated 1 out of 5 stars

You want me to write a review on shoes that were ordered on 7-21-25 and are apparently stuck in Los Angeles, CA for the past 2-3 weeks. If you would deliver them to me, then I might give you a better... See more

Rated 1 out of 5 stars

You sent the wrong size - I needed a mens size 44, but yo sent a womens 41! Using American sizes can be confusing for Europeans

Rated 4 out of 5 stars

Very comfortable clogs for working in a restaurant. Great customer service in response to questions about the shoes. Looking into my next pair!

Rated 2 out of 5 stars

They say you don’t slip with them and yes they do slip, I almost fell at work in the kitchen. So I’m disappointed about the non slip part. They’re comfortable, but the non slip part doesn’t work for m... See more

Rated 1 out of 5 stars

I ordered my shoes on September 7, 2025. It is October 8,2025. I still have NOT received them!!!!! I am NOT happy!!! I would give a 0,but that's not an option!!!!

Rated 2 out of 5 stars

The shoes are nice but did not stop my foot pain they also hold moisture in the souls. And they are not as durable as I thought they would be. My old clogs had a knife drop on them and didn't even hav... See more

Rated 1 out of 5 stars

:I need to return shoes for a smaller size but I’ve tried twice and gotten no response from you.

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Company details

  1. Shoe Store

Written by the company

At Armadilo, we believe shoes should do more than just protect your feet—they should make them feel better with every step. That’s why we design footwear with Strength on the Outside, Comfort on the Inside—a perfect balance of durability and support, wrapped in all-day comfort. Our shoes help reduce foot pain, restore natural alignment, and keep you moving with ease. When you choose Armadilo, you're investing in footwear that works as hard as you do. Our mission is simple—to eliminate foot pain and keep you moving comfortably, no matter where life takes you. We build every pair with high-quality materials, reliable support, and a focus on long-lasting comfort. Whether you're on your feet for hours at work or just navigating daily life, Armadilo ensures that every step feels strong, supported, and pain-free.


Contact info

2.9

Average

TrustScore 3 out of 5

605 reviews

5-star
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1-star

Replied to 46% of negative reviews

Typically replies within 48 hours


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Rated 3 out of 5 stars

I bought the Torrey Classic

I bought the Torrey Classic - Healthy & Non-Slip Comfort Clogs. The insoles are comfortable and the non-slip was great, but the structure/material of the overall shoe is just too flimsy & loose for me. I'm a chef that works 12-14 hr days. It was very difficult to work a whole day in these shoes. My feet moved around so much throughout the day. It felt like the bones in my feet hurt worse by the end of the night, than when I wear other shoes. I tried them for 2 days but my feet just hurt too bad. Sorry, I wish I could only say positives, but these aren't good shoes for me.

September 18, 2025
Unprompted review
Rated 2 out of 5 stars

Was disappointed in the comfort

Was disappointed in the comfort. The tennis shoes feel very cheap in materials and not much support fpr the foot. Also, too narrow.
I like the clogs, good for inside but would like more support for the heel. I feel like it was false advertisement. Also, I was disappointed in that delivery was longer than the time reference and was not easy to track.

October 5, 2025
Unprompted review
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Rated 4 out of 5 stars

These shoes saved me

These shoes saved me. I work in a school kitchen and had come to the point of, find shoes that work or find a new job. My legs and lower back hurt so bad every day!
Got the torrey clogs. Ordered my usual size. Took about 10 days to get to me. They fit great! And the non slip is definitely non slip. Have been wearing them every day for about 2 months now and still as comfortable as when I got them. Leg and back pain are pretty much non existent.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly love my shoes

I honestly love my shoes. Restaurant work isn't easy on the feet and legs. There would be days my feet would throb in pain from standing all day. I don't experience that pain anymore. The assistant manager even bought her a pair.

October 9, 2025
Unprompted review
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Rated 1 out of 5 stars

No shoes yet

I ordered my shoes on September 7, 2025. It is October 8,2025. I still have NOT received them!!!!! I am NOT happy!!! I would give a 0,but that's not an option!!!!

September 7, 2025
Unprompted review
Rated 2 out of 5 stars

Sizing runs small

I ordered a size up from my regular size so I could wear them with socks. What I received was a pair of shoes that were way too tight and I can't even wear them.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

I love these shoes

I love these shoes. I have a problem getting shoes that I can wear for more than a 1/2 an hour w/o being in pain. They're the most comfortable shoes that I own. I've bought multiple pairs. I've recommended them to everyone that I know.

June 2, 2025
Unprompted review
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Rated 4 out of 5 stars

Comfortable for a 60 hour work week

I work 2 restaurant jobs for a total of 60+ hours a week on my feet. With my old clogs, I had to take Advil every night when I got home. With these, I just have tired legs at night instead of sore ones.

The only minor negative is that after a couple weeks they started squeaking when I walk. I decided that it was well worth it for the comfort and I can live with a little squeaking. It certainly won’t prevent me from getting more pairs in the future.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Took a little longer to ship to me

Took a little longer to ship to me. But I ordered them over Labor Day weekend. So that could be the slower delivery. Love the shoes! Also love the inserts. Wish you offered more colors. I would buy one color for each day! Being on my feet all day as nurse best shoes ever!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 pairs of slides

Ordered 2 pairs of slides, in two separate transactions (total of FOUR pairs) and only received 1 pair in each order (TWO PAIRS). Shipment is an issue!

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

The clogs were very uncomfortable and…

The clogs were very uncomfortable and not the right fit. I returned them to UPS on September 11th and have not received my credit to my credit card. I would like this credit promptly. If I do not receive my credit within the next 7 business days I’ll be contacting the Better Business Bureau.i have my receipts from my return which I paid $9.35 to ship them back, which is absolutely ridiculous. Please email me with an answer asap.

September 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Uncomfortable shoes

The shoes look like they would be comfortable but the weren’t. First day I wore them my toes and bottom of my feet hurt. Second day I wore them, my left hip started to hurt. I was in so much pain on the third day that I was not able to wear them anymore. Although they look like they are very cushioned, they are not. The soles are hard.

August 29, 2025
Unprompted review

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