Nice selection at good prices. Well made clothing. One item I purchased was as described, but the picture was misleading. I thought the lacket would be longer based on the picture, but it was hip l... See more
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If I could give zero stars I would. I ordered an item September 26th. October 14th no shipping or tracking info...customer service is nonexistent. When I enter my order number and email the website sa... See more
The picture of the item makes it look like there's gold metallic veins running thru the material, looks all sparkly shiny, just what my friend would love. But upon receiving the package, there's no sp... See more
The clothes were great! I was alarmed because I received no purchase confirmation or shipping updates, but it showed up! The clothes were just as expected and I am very happy. I ordered medium, expect... See more
Company details
Information provided by various external sources
Explore Annie Cloth's unique collection of women clothing, accessories, find the hottest and fashionable essentials. Our women's clothing is trendy, chic and casual, including dresses, bikinis, blouses, skirts, accessories, petites, plus sizes and more...
Contact info
United States
- anniecloth.com
3.7
Average
4K reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
If I could give zero stars I would
If I could give zero stars I would. I ordered an item September 26th. October 14th no shipping or tracking info...customer service is nonexistent. When I enter my order number and email the website says they "don't match." Beware scam website!
September 26, 2025
Unprompted review
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Nice selection at good prices
Nice selection at good prices. Well made clothing. One item I purchased was as described, but the picture was misleading. I thought the lacket would be longer based on the picture, but it was hip length - which actually matched the dimensions that were listed. I didn't check the dimensions before buying though.
September 17, 2025
Unprompted review
I find the site to be user friendly
I find the site to be user friendly. The clothes are a good quality for the dollar. I have been happy with the way the items fit.
August 6, 2025
Unprompted review
Great variety
Great variety of tops. Prices are great! Love your clothes have purchased in the past and love em!
June 26, 2025
Unprompted review
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Order received 1 month later is Not as…
Order received 1 month later is Not as described item.. Unbelievable I ordered a 45 dollar fair isle sweater and it’s made of SWEATSHIRT material!!! Something you would see on a nursing home patient!! Just cause your company name starts with Annie there is nothing sweet about it!!! Cheap cheap cheap RIPPED OFF you outa be ashamed..
February 25, 2025
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
Due to the high demand for this product, it requires a longer preparation time. We are committed to enhancing our shipping efficiency to ensure a smoother and faster delivery process. Our goal is to provide you with a seamless and enjoyable shopping experience. Thank you for your patience and understanding!
We strive to provide high-quality products that match the images and descriptions on our website.Could you please share pictures of what you received? This will help us understand the issue better and assist you with the next steps. Please know that we take your feedback seriously and will pass it on to our product team to ensure improvements are made.
Once again, we deeply apologize for the inconvenience caused, and we appreciate your patience while we resolve this matter.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.
Kind regards,
Tracy
ANNIECLOTH
Reply from Anniecloth
Dear Customer,
Thank you so much for sharing your feedback with us. We’re delighted to hear that you love the clothes! Your satisfaction is our priority.
We fully understand that shipping costs can sometimes be a concern for our valued customers. Please be assured that the shipping cost for your order is calculated based on the shipping distance and the weight of the packages. However, we do offer free standard shipping on orders over $99 (excluding pre-sale and final sale items). This is our way of ensuring that our loyal customers enjoy a great shopping experience while also providing some savings on shipping fees.
We greatly appreciate your support and understanding. If you have any other questions or concerns, we are here to assist you. Feel free to reach out to us at any time via email at service@anniecloth.com, and we will respond promptly, typically within 24 hours.
Once again, thank you for reaching out to us on Trustpilot. We are always happy to hear from you and hope to serve you again soon.
Kind regards,
Tracy
ANNIECLOTH
I received my order
I received my order, Love it! I'm going to order another one.
January 10, 2025
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
We are sorry to hear that the item didn't fit as expected. To help you find the best fit in the future, we recommend using the "size guide" available on each product page. Since sizes can vary between different items, the size guide provides detailed measurements to assist you in choosing the ideal size.
To assist you further, could you please provide your order number or the email address associated with the purchase? This will help us look into your case and address your concerns more effectively. We appreciate your cooperation and look forward to resolving this for you.
Once we successfully receive the returned package, we will process your refund as quickly as possible. Thank you for your understanding.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.
Kind regards,
Tracy
ANNIECLOTH
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Product not as shown/described
Material, color, quality nothing like shown ... it was not cotton and dark orange, it was acrylic and bright orange; quality and construction nowhere even close to item picture and description. I would add a picture here to illustarte, but this platform does not seem to offer that. I also appreciate the formulaic response from the supplier, one that you can scroll and see in many of these reviews as this is a known and very obvious issue.
January 7, 2025
Unprompted review
Reply from Anniecloth
Update:
Thank you for sharing your feedback, and we are truly sorry to hear that the item did not meet your expectations. We understand how frustrating it can be when the material, color, and quality differ from what is shown.
Upon checking, we have sent you the label for the product. Please return accordingly with the label we sent you previously for refund.
Since the transaction has been filed a inquiry, the bank will review the inquiry and issue a result later.
--------------------------------------------------------------------------------------------
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
To assist you further, could you please provide your order number or the email address associated with the purchase? This will help us look into your case and address your concerns more effectively. We appreciate your cooperation and look forward to resolving this for you.
We are sorry to hear that the item you received did not match what was shown or described on our website. We strive to ensure that our products meet the expectations set by our online descriptions and images.
We would like to make this right. Could you please share pictures of what you received? This will help us understand the issue better and assist you with the next steps.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.
Kind regards,
Tracy
ANNIECLOTH
ATROCIOUS
ATROCIOUS! DO NOT BUY FROM THEM! ITS A SCAM. The photos on the website are not what you receive-you get super cheap knockoffs. Then when you try to contact via the website as they instruct, you cant process the return as it wont accept it. Save your money-this is dollar store junk!!!!!
January 2, 2025
Unprompted review
Reply from Anniecloth
Update：
We apologize that you did not have a good shopping experience with us. We hope you can have a better shopping experience and keep improving our services.
We found the order based on the information you provided.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
Thank you again for your feedback on this issue. We always strive to provide prompt and efficient service to our customers.
---------------------
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right. We can assure you that we are a legitimate company and our business is completely legal and compliant.
Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If the items you received are not the same as the product's page, then could you send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We are committed to providing our customers with a hassle-free returns process.
If you need to return next time, you may check our return policy and how to return via https://anniecloth.com/information/return-refund-policy
All purchases (except Final sale/Clearance item(s),Free Gift, Swimwear, Underwear, Panties and Accessories) can be returned within 30 days after you have received the last package of your order.
If the return process does not work. You can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order .
We are sorry that we cannot find any orders under your name. Please confirm if you made a purchase with us. Could you please provide us with your order number or email so we can verify it?
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.
Kind regards,
Timmy
ANNIECLOTH
Web site was clear on products
Web site was clear on products , and gave me a great coupon ! Merry Christmas! TK.
December 12, 2024
Unprompted review
Christmass Tops for Women
Good variety of women's tops with Christmas printed motifs on them.
November 23, 2024
Unprompted review
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This is the 3rd order I’ve placed…
This is the 3rd order I’ve placed (different sizes) for this sweater. Each one has been easy to order. My only wish is that it could arrive quicker. I’m hoping this one arrives before Chris, which is in 5 weeks.
November 19, 2024
Unprompted review
Ordering was easy and so nice to…
Ordering was easy and so nice to receive a discount- I can’t mention quality of clothing however until I receive my order.
November 15, 2024
Unprompted review
It’s easy to order from..they always…
It’s easy to order from..they always give some type of discount, Clothes are made very well and very reasonable in price. Really like the site!! Ty, Ellen
October 24, 2024
Unprompted review
Horrible experience with Anniecloth
Horrible experience with Anniecloth! They charged my credit card and never delivered my order. After finally figuring out how to contact them via chat (company in based in China), I was told they hadn’t even sent it yet. In fact they still had to make it🤬!! They never even bothered to update me!
October 15, 2024
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
Some items are super hot sale item and we need a little long time to process in bulk. Once your item(s) is dispatched from our warehouse, you’ll receive a tracking email from us.
We will consider increasing the inventory of products and improving the efficiency of our logistics colleagues so that the products can be shipped as soon as possible.
We are sorry that I cannot find any orders under your name. Please confirm if you made a purchase with us. Could you please provide us with your order number or email so we can verify it?
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.
Kind regards,
Timmy
ANNIECLOTH
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I will give Annie Cloth a zero!!
I will give Annie Cloth a zero!!! I purchased a shirt that was advertised to be 100% cotton on their website. When I received it I noticed the poor quality of the material and then the tag reads Polyester. the shirt is 100 percent polyester. Then I followed the instructions to return it and their website page is defective! it does not let me process the return! Annie Cloth is a total Scam!! stay away.
October 4, 2024
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If the quality of the product you received is inconsistent with the description on the website and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
We are committed to providing our customers with a hassle-free returns process.
Upon checking, we didn't receive your return request of this order before.
If you need to return, you may check our return policy and how to return via https://anniecloth.com/information/return-refund-policy
If the return process does not work. You can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order.
Again, thank you for reaching out to us on Trustpilot. If you need any assistance, please feel free to reach out to us via email at service@anniecloth.com. We will respond within 24 hours.
Kind regards,
Timmy
ANNIECLOTH
Easy to pick & order product
Easy to pick & order product. Have had a good experience before.
August 20, 2024
Unprompted review
Reply from Anniecloth
Dear Customer,
Thank you for reaching out to us! We’re delighted to hear that you love the clothes.
We understand that getting the perfect fit can sometimes be a bit of a process. To help with sizing, we recommend checking our detailed size guide available on our website, which provides measurements for each size. If you’re still unsure, please feel free to reach out to us with any specific questions or concerns about the fit, and we’ll be more than happy to assist you.
We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit.
If you need additional assistance, please feel free to contact us by email at service@anniecloth.com, we will reply to you within 24 hours.
Best regard,
Ashley
ANNIECLOTH
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