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Amundi Reviews 7,489

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TrustScore 4.5 out of 5

4.4

Financial Institution
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user-friendliness, highlighting its simplicity, speed, and efficiency. Many reviewers appreciate the intuitive interface, finding it easy to navigate and understand. The application is also well-regarded for its user-friendly design, making it a practical tool for managing investments. However, some consumers have mixed opinions regarding payments and the website, with a few citing difficulties in validating operations and unclear guidelines. Despite these concerns, the overall sentiment remains positive, with many users finding the service helpful and the processes straightforward once understood.

Based on these reviews

Rated 4 out of 5 stars
Invited

Easy once i understood how to change the amount from all to a smaller amount. Was possible to do sitting on the train.

Rated 3 out of 5 stars
Invited

Very slow with numerous disconnection. Guidelines are also unclear. Message is "a notification was issued on your phone" by mail? by microsoft authenticator? Finally it was the Epargne app...

Company replied

Rated 5 out of 5 stars
Invited

La validation des operations etait difficile désormais ca fonctionne. Autrement la navigation sur le site est facile

Rated 5 out of 5 stars
Invited

interface Humaine-Machine tres conviviale et rapidite du process pour effectuer une operation de rachat.

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Company details

  1. Financial Institution

Written by the company

Amundi, leader européen de la gestion d'actifs. Premier gérant d’actifs européen parmi les 10 premiers acteurs mondiaux, Amundi propose à ses 100 millions de clients - particuliers, institutionnels et entreprises - une gamme complète de solutions d’épargne et d’investissement en gestion active et passive, en actifs traditionnels ou réels. Amundi gère plus de 2 000 milliards d’euros d’actifs depuis six centres d’investissement principaux.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot
Rated 1 out of 5 stars
Invited

Code access

Code access

October 22, 2025
Amundi logo

Reply from Amundi

Bonjour Franck,

Afin de vous recontacter et de répondre au mieux à votre demande, pouvez-vous remplir le formulaire en ligne : https://www.amundi.fr/fr_part/formulaire-de-contact. Nous espérons pouvoir échanger avec vous et trouver une solution adaptée.

Bien cordialement.

Service client d'Amundi

Rated 1 out of 5 stars
Invited

Site incomprehensible.

October 14, 2025
Amundi logo

Reply from Amundi

Bonjour Yvan,

Nous prenons note de votre commentaire.

Afin de vous recontacter et de répondre au mieux à votre demande, pouvez-vous remplir le formulaire en ligne : https://www.amundi.fr/fr_part/formulaire-de-contact. Nous espérons pouvoir échanger avec vous et trouver une solution adaptée.

Bien cordialement,
Service Client d’Amundi

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