Ambient Lounge Australia Reviews 89

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, noting they withstand years of use and various conditions. Consumers appreciate the thoughtful design, particularly the easily removable and washable covers, which simplify maintenance. People highlight the comfort and support the products provide to their pets, especially older dogs with joint issues. The ordering process, fast delivery, and excellent customer service are frequently mentioned as positive aspects of the overall experience. Reviewers also value the aesthetic appeal of the products, noting they fit well within home decor. Consumers confirm that the beds are a worthwhile investment, offering long-term value and satisfaction for both pets and their owners.

Based on these reviews

Rated 5 out of 5 stars
Verified

Another great experience with Ambient Lounges. Replaced my dogs bed cover. Ive had the base for years and it's still in great condition. Except for the handle being chewed! Love having the new cover... See more

Rated 5 out of 5 stars

We ordered the Mod 6 Lounge Max Interior for our teen rumpus room. Super happy with the casual style and price point for a couch that is going to be used HARD. Cannot fault the excellent service from... See more

Company replied

Rated 5 out of 5 stars
Invited

I’ve bought two Ambient Lounge dog beds, one with the Rebound Foam and one with the Solux Filling, and both are absolutely amazing. The fabrics are top quality, the covers are easy to clean, and the d... See more

Company replied

Rated 5 out of 5 stars
Invited

Great customer support team (I was able to get a discount just by chatting with them). Product wise is a bit on the expensive side, but was able to keep them for more than 9 years now (bought 2xB... See more

Rated 4 out of 5 stars
Invited

Our dog loves her ambient lounge,she sleeps on it every night. After 2 years it's still going strong,although she did manage to remove the internal cord material on the edge but this didn't effect it... See more

Company replied

Rated 5 out of 5 stars
Invited

The only dog beds my labs have not been able to destroy! Highly recommend the rebound foam mattress inserts that are much better than filling with beans, more comfortable and make it much harder for d... See more

Rated 5 out of 5 stars
Invited

Don’t get stuck repeatedly buying low quality, poorly manufactured, throw away pet beds. 🚮 This is the only bed you’ll need to buy EVER. Not only are they affordable, but they’re made wit... See more

Rated 5 out of 5 stars
Invited

These dog beds are elite! Honestly they are SUCH good quality it makes the investment worthwhile - plus seeing how much my dogs gravitate to them over other beds. Can’t recommend enough, if you’re con... See more

Rated 5 out of 5 stars
Verified

Grant, Viki & Laarni were all magnificent regarding assisting me with my order & my indecision of colours - then with the exchange of the type of bed. Throughout the whole process their customer servi... See more

Rated 5 out of 5 stars
Invited

Our pair of whippets love sharing their large ambient lounge dog bed or having it all to themselves. Staff were helpful in deciding which way to go with the filling. It would be great to have flat... See more

Rated 5 out of 5 stars
Invited

My dog loved her king size bed. Even when I tried to get her to sleep in my bed she wanted to sleep on the Ambient Lounge one.and when one of the zípers broke they sent me a few new ones. Unfortunat... See more

Company replied

Rated 5 out of 5 stars
Invited

It's been about 6yrs since we bought our eldest dog Kyia and her pup Sparkie their Ambient lounge, they've slept on it every night and its been such a comfy bed for them. 2 yrs ago Sparkie had a litte... See more

Rated 5 out of 5 stars
Invited

I have ordered several products from Ambient and found the delivery prompt and the products are very good quality. Our large dog bed has a zip off cover which makes it easy to wash when needed.

Rated 5 out of 5 stars
Invited

An absolutely beautiful quality pet bed. Very clever and practical and my dogs (and cat!) love it. I hesitated in buying it initially as it is expensive but it is worth every cent. I have had one now... See more

Rated 5 out of 5 stars
Invited

Literally my favourite Bean Bags ever. Our unit is quite small, so instead of trying to cramp a mediocre couch in, we decided to get two bean bags. Yes, the price tag is high, but they are soooo com... See more

Company replied

Rated 5 out of 5 stars
Invited

As Australian Cattle Dog (ACD) owners for 20+ years, historically our dogs have torn apart and destructed many beds often within days, but not this one! I confirm that this is the only dog bed robust... See more

Rated 5 out of 5 stars
Invited

Absolutely worth the money. Been using for a number of years. Easy to move around, they look great and our dogs love them. Got the quilted and the furry covers to change seasonally. Unlike many other... See more

Rated 5 out of 5 stars
Invited

They were great to deal with, fast shipping etc. But the most important thing is that the dog beds are AWESOME! Great quality and super supportive for my girl, especially as she was getting older and... See more

Rated 5 out of 5 stars
Invited

The Ambient Lounge Pet Bed is one of the best purchases that we have made for our bubba! It is his "go to" safe haven in the house - when the couch get to much for him (all the people) - he just re... See more

Rated 5 out of 5 stars
Invited

We searched for a long time before deciding on our lounge chairs and ottomans. We are very happy with our purchase and use them regularly. They are as good today as they were 2 years ago, at the t... See more

Rated 4 out of 5 stars
Invited

Our Cavoodle sleeps on this bed every night and I have the peace of mind knowing that it is orthopaedic so it is supporting her joints because she is getting a little older (8 y/o). I do like this bed... See more

Rated 5 out of 5 stars
Invited

I had been buying cheaper brands of dog bedding. All of which fell apart on their first wash. The cheaper brands mattress would sag, fall apart, and wasn’t functional at all. I did the best thing I... See more

Rated 5 out of 5 stars
Invited

I have bought 4 ambient lounge beds back in 2018/2019. Also have other brands and ambient lounge are my dogs favourite. I like the look of them and height. I don’t like that with time beans are gettin... See more

Rated 5 out of 5 stars
Invited

I can't thank Grant enough! He drove from Armadale to Greenvale to drop off a replacement bed for our dog. Highly recommend Ambient lounge and will buy again 🙂

Rated 5 out of 5 stars
Invited

Fabulous product, I ordered another after receiving the first one earlier in the year and now my pup loves both her inside and outside lounge! Order process easy, communication great and delivery was... See more

Rated 5 out of 5 stars
Invited

This is honestly the best well made bed and I love that I can just zip off the top and wash it regularly. I bought two covers a fluffy one and quilted one. Only negative my pouch doesn’t live the quil... See more

Rated 5 out of 5 stars
Invited

This is the 3rd dog bed l have purchased, each dog has their own, l absolutely love them and so do the dogs they are easy to keep clean as the top comes off and you can pop in the washing machine. The... See more

Rated 5 out of 5 stars
Invited

After living with the dog bed for twelve months our dog is still loving the bed, she has grown into it and it is definitely her bed. Highly recommend the bed,a high quality product that we are reall... See more

Rated 5 out of 5 stars
Invited

Amazing quality. My dog had two during his 14 year lifetime. He loved them so much. Thank you for making him so comfortable, especially in his last few months

Rated 5 out of 5 stars
Invited

Best dog bed ever! This is the only dog bed that I have bought (2 years ago) that is indestructible and has kept its shape & thickness (well worth the spend). My beagle and two poodles absolutely lov... See more

Rated 5 out of 5 stars
Invited

I bought 2 of the ambient lounge dog beds (size XL) and they are amazing!!! Such a luxurious dog bed that even my nephews love to lay on them when the big girls (our dogs 🤣) aren’t using them!!

Rated 5 out of 5 stars
Invited

Owner of a pair of German shorthair pointers we purchased 2 of the Large lounge beds & the dogs love them .. And best of all they are tough beds, chew resistant . After 4 yrs they are still like ne... See more

Company replied

Rated 5 out of 5 stars

These dog beds are the most well made bed so have ever seen in my 30 years of owning dogs, quality product and fabulous customer service

Rated 5 out of 5 stars
Invited

Ease of ordering, fast delivery, love the option to purchase fully put together. I've hand this for over a year now and its sturdy, washable and easy to change covers. A fantastic product that sits... See more

Rated 5 out of 5 stars
Invited

We bought 2 of the butterfly sofa chairs and we couldn’t be happier with them. Super comfy and can be left outside in the elements. 👍

Company replied

Rated 5 out of 5 stars

I have now purchased 2 of the ambient lounge dog beds. The first i purchased just over a year ago which was the XXL original bean bag luxury dog bed. The beans are super quiet and the dogs absolut... See more

Rated 5 out of 5 stars
Invited

Over ten years use, and moved on to next owner. I bought the ambient lounge dog bed in about 2015. We had 3 dogs, 2 large and little one. They all used the bed, usually together. We replaced the top 3... See more

Rated 5 out of 5 stars
Invited

I love that you can simply zip off the water proof cover to the dogs bed to wash & that you can purchase replacements if needed. By far this is my dogs favourite bed.

Rated 5 out of 5 stars
Invited

The speed and efficiency from ordering to receiving my order to how well the product was made

Rated 5 out of 5 stars
Invited

The bed is amazing so comfortable and my big boy loves it easy to clean and I even purchased another cover

Rated 5 out of 5 stars
Invited

Excellent quality. Very fast service. Ended up buying another dog bed as my cats stole the first one I bought.

Rated 5 out of 5 stars
Invited

Really great people , from the day I visited the showroom to the delivery to Port Melbourne nothing was too much trouble, the product of course is very good , just great product and outstanding custom... See more

Rated 5 out of 5 stars
Invited

The best dog bed on the market, my boy just loves it, doesn’t sag stays in shape and good on the body of the dog.

Rated 5 out of 5 stars
Verified

My dogs just love their beds. We have other beds, but always on the ambient beds

Rated 5 out of 5 stars
Invited

Whole experience was great. My Snowy loves his dog bed and the two covers that I got for him.

Rated 5 out of 5 stars

I was lucky enough to get the last Cappuccino dog bed before it went out of stock. Our kids love jumping on it with the dog and just hanging out together – it’s basically become part of the family fu... See more

Rated 5 out of 5 stars

I bought 2 butterfly chairs and an ottoman. They are truly the most comfortable chairs I have ever sat in. Visitors always comment on how comfortable they are. I was worried my cat would scratch th... See more

Rated 5 out of 5 stars

We’ve had our Butterfly Sofas in Titanium Weave by the pool for nearly two years now — through sun, rain, and everything in between — and they still look and feel amazing. Super comfy, really durable,... See more

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Company details

  1. Furniture Store
  2. Furniture Manufacturer
  3. Garden Furniture Shop
  4. Outdoor Furniture Store
  5. Pet Supply Store
  6. Sofa Store

Written by the company

Ambient Lounge® is transforming the way Australians relax, blending cutting-edge technology with premium design in soft furniture and luxury pet beds. Since 2005, we’ve been industry pioneers, developing innovations such as our custom Rebound Foam and exclusive SoLuxe™ filling system—delivering the perfect balance of support, sustainability, and style. We design and craft next-generation soft furnishings for Australian homes, outdoor spaces, and pets. Whether it’s for residential living rooms, patios, or commercial interiors, our products combine modern design, durable materials, and smart features that fit seamlessly into everyday life. Rebound Foam Technology – Exclusive to Ambient Lounge®, this foam offers superior resilience, orthopedic support, and long-lasting shape. It’s the secret behind our orthopedic dog beds and our premium soft furniture. SoLuxe™ Filling System – A sustainable hybrid blend of high-density microbeads and recycled hypoallergenic Dunlop foam. It adapts to your body for the luxury of a bean bag with the support of structured furniture. Patented Funnelweb® System – Our zip-and-tip technology makes filling, cleaning, and customising your furniture effortless. Functional Features – From chew-resistant, waterproof dog beds with machine-washable covers to weatherproof outdoor fabrics and modular loungers, every detail is built for Aussie lifestyles. What We Sell Soft Furniture – Designer sofas, modular loungers, outdoor furniture, ottomans, and bean bags. Luxury Pet Beds – Orthopedic dog beds (S–XXL), Rebound Foam mattresses, cooling mats, interchangeable covers, and pet accessories designed for comfort and durability. Home Accessories – Merino wool throws, faux fur blankets, designer cushions, and premium drinkware. Why Choose Ambient Lounge® in Australia? Innovative Materials – From eco-friendly foams to UV-resistant outdoor fabrics. Design-Led Solutions – Furniture and pet beds that look as good as they feel. Customer Care – Fast delivery across Australia, flexible payment options, and trade support for designers and businesses. Trusted Globally, Loved Locally – Serving customers in over 20 countries and trusted by Aussie pet owners, homeowners, architects, and interior designers. Experience the future of comfort, designed for Australian living. Whether it’s a luxury pet bed for your dog or a modular sofa for your home, every piece from Ambient Lounge® is crafted with innovation, style, and heart.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Absolutely loving my Butterfly Sofa by…

Absolutely loving my Butterfly Sofa by Ambient Lounge® — it’s the perfect blend of comfort and style! 🦋 The design instantly elevates my living space and gives it such a cozy, aesthetic vibe. The fabric feels premium and soft yet holds its shape beautifully, making it ideal for lounging or reading. It’s surprisingly supportive too — not just another bean bag but a true comfort piece. I’ve been using it daily and can’t get enough of how relaxing it feels after a long day. Definitely one of my favourite home additions so far. Highly recommend if you’re after both looks and comfort in one!

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Repeat customer.

Another great experience with Ambient Lounges. Replaced my dogs bed cover. Ive had the base for years and it's still in great condition. Except for the handle being chewed!
Love having the new cover so happy.

September 29, 2025
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Rated 1 out of 5 stars
Invited

My German shepherd hated it

My German shepherd found it uncomfortable and wouldn’t lay or sleep on it. We ended up selling it on marketplace for $125. Reached out for assistance and they sold me more beans/filler and it was worse but when contacted again we never heard back. Our dog now loves his high quality memory foam baby mattress from Clark rubber which cost 1/3 of the price.

October 2, 2024
Rated 1 out of 5 stars
Invited

Don’t buy, waste of money

My cavalier puppy chewed a hole in 10 minutes. They are made with polystyrene tiny balls, nightmare when they get out and so bad for environment. They advertise as chew resistant.

Customer service was non existent and didn’t care.

Much better beds out there, would not recommend wasting your money on Ambient products.

October 2, 2024
Rated 5 out of 5 stars

I love my butterfly chairs

I bought 2 butterfly chairs and an ottoman. They are truly the most comfortable chairs I have ever sat in. Visitors always comment on how comfortable they are.
I was worried my cat would scratch these chairs as he scratches other furniture I have. However these chairs have no interest for him. I think it's something about the way they are designed. The customer service of Ambient Lounge was wonderful - very friendly and personable.
I would like to buy some of their outdoor furniture in the future.

September 12, 2025
Unprompted review
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Rated 5 out of 5 stars
Invited

Great product

Great customer support team (I was able to get a discount just by chatting with them).

Product wise is a bit on the expensive side, but was able to keep them for more than 9 years now (bought 2xButterfly Sofa back in 2016) and so far so good.

I was able to 'clean' the sofa inside the washing machine a couple of times too.

September 30, 2025
Rated 5 out of 5 stars
Invited

I had been buying cheaper brands of dog…

I had been buying cheaper brands of dog bedding. All of which fell apart on their first wash. The cheaper brands mattress would sag, fall apart, and wasn’t functional at all.
I did the best thing I could have done and that was to buy an ambient lounge for our special boy. He’s 30kg and sleeps so sound on his bed. It keeps him warm in winter and cool in summer. I can wash it too. Stop wasting money on cheap brands or overpriced pet shop beds… these are the only dog bedding you’ll ever need. Buy once, and your done!! Highly recommended.

September 30, 2024
Rated 5 out of 5 stars
Invited

My dog loved her king size bed

My dog loved her king size bed. Even when I tried to get her to sleep in my bed she wanted to sleep on the Ambient Lounge one.and when one of the zípers broke they sent me a few new ones. Unfortunately my dog passed 2 weeks ago and I had to hide the bed as it was triggering me a lot of memories 😪

But thanks Ambient Lounge for providing her comfort and convenience when she was alive.

February 5, 2025
Ambient Lounge Australia logo

Reply from Ambient Lounge Australia

Awww so sorry about your dog! Thanks for the wonderful review, hugs from ambient lounge...

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Rated 5 out of 5 stars
Invited

Literally my favourite Bean Bags ever

Literally my favourite Bean Bags ever.
Our unit is quite small, so instead of trying to cramp a mediocre couch in, we decided to get two bean bags. Yes, the price tag is high, but they are soooo comfortable. We have to fight with our cat on who gets to sit on the Bean Bag each day. No regrets, would buy these again and again.

September 30, 2024
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Reply from Ambient Lounge Australia

Thanks for the kind words! Happy to assist you the next time you shop with us.

Rated 5 out of 5 stars
Invited

Only the best dog bed for my dogs!

I’ve bought two Ambient Lounge dog beds, one with the Rebound Foam and one with the Solux Filling, and both are absolutely amazing. The fabrics are top quality, the covers are easy to clean, and the design feels really durable. Bodhi and Huey both choose these beds over the couch or even my own bed, which says it all. The comfort and support are next level and they still look great after plenty of use. For service, quality, and value, Ambient Lounge is the best I’ve found.

September 29, 2025
Ambient Lounge Australia logo

Reply from Ambient Lounge Australia

Hugs to Bodhi and Huey! Glad you love the beds. We appreciate the wonderful feedback.

Rated 5 out of 5 stars
Invited

Super comfy & robust dog beds

The only dog beds my labs have not been able to destroy! Highly recommend the rebound foam mattress inserts that are much better than filling with beans, more comfortable and make it much harder for dogs to chew. Well worth the extra cost.

November 1, 2024

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