AirportParkingInc.com Reviews 9,157

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I highly recommend the parking at the Sonesta Nashville Airport. Have parked there twice before (last time was in Sept. 2024) and have a reservation for next week (August 2025). Friendly desk personn... See more

Company replied

Rated 5 out of 5 stars
Verified

Great customer service!! I made an error when booking and couldn't change myself. I called and the phone was immediately answered, and I had the pleasure of dealing with a very nice and helpful perso... See more

Company replied

Rated 4 out of 5 stars
Verified

Great location with regular shuttle service. The check-in check-out process was a bit quirky, with use of a gate generated ticket rather than a scan of the AirportParkingInc receipt QR code. One has t... See more

Company replied

Rated 5 out of 5 stars
Verified

I had a problem only once when the hotel shuttle instead of going straight to the airport went to some other hotels to pick up people and due to that I had to miss my flight. Other than that I never h... See more

Company replied

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Company details

  1. Parking Lot

Written by the company

AirportParkingInc.com is focused on saving you time and money on your off-site airport parking. Our company has contracts/Partners with hotels & parking garages to provide the cheapest parking near major Airports. •Our partners offer the lowest airport parking fees saving you 40-70% off airport prices •Our partners offer complimentary shuttles to and from your airport/cruise port terminal •Our partners parking facilities are safe and secure

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Been using this for a couple of years…

Been using this for a couple of years and very happy with both price and ease of booking.

January 10, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

The cost didn't go up from last…

The cost didn't go up from last January. Easy to use the website.

January 9, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Great website

January 9, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

We have used this service many times…

We have used this service many times before. Always very satisfied.

January 9, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

some times the shuttle at late night is…

some times the shuttle at late night is not available even though it is in time frame.

January 8, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

The shuttle drivers were very pleasant…

The shuttle drivers were very pleasant at Embassy Suites STL and the app made the process very quick and easy! Would utilize again.

January 1, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Shuttle pick up disaster

Everything went smoothly on drop off but return was disasterous. I called the number stamped on my receipt and it went to voice mail that wouldn't accept the message as "mail box full" then hung up on me. This happened twice while we waited a total of 45 minutes for shuttle that was surposed to circle every 15 minutes. When I finally called the hotel desk they said I was on "wrong level, need to go upstairs to different door to wait". I was never told of change in shuttle route when we dropped off car. Waited in freezing weather for an hour. Unacceptable performance. Could have been avoided with clear communications from clerk on day of drop off. Will not use this service again.

January 8, 2024
Rated 5 out of 5 stars
Verified

The driver was great

The driver was great! Friendly without being overly familiar. Just what you want.

December 30, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Port parking options.

I'm going to be driving to the port form out of state and the website was easy to use for port parking. Only thing would be to have a little easier for people to find port parking, not default to airport parking options - I almost made reservations for the airport and not port parking.

December 30, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Easy to use and understand costs, locations, comparisons. Print and Done! Love it!

Easy to search and find parking locations to compare and choose. Upfront transparency on total cost, purchase and instructions all self-explanatory, including details if cancellation is necessary. Print and done. Excellent prices. Perfect Service. Love it.

January 5, 2024
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Great experience; reasonable pricing.

Very simple and easy; garage help was great; shuttle was there and took us right to the ship after loading the bags for us. Helped unload the bag also. Shuttle was there when we disembarked and took us right to the garage. Helped load the bags again and helped unload at the garage. Got to our vehicle and exited the garage by putting our ticket in the machine and we were on our way home. FYI Garage is very low so the height measurement given is correct. Most large pickups will not fit.

December 29, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

1st time parking there

1st time parking there, this will be a good alternative during any holidays and busy travel season.

December 23, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 1 out of 5 stars
Verified

Broken window smashed and car damage!!

My car was broken into. They smashed my window sending glass down on the seat of my Infiniti QX50 and glass scratched my paint and interior leather parts. I’m still waiting for a return call from the Hotel Manager. It’s been over 30 hours since I call for him/her. Damages will be several thousand dollars.They should pay the whole bill. I’m looking for them to pay my deductible. If not Small Claims Court here we come. This has happened there several times I’ve been told now! Holiday Inn and Suites North at the Atlanta airport needs to step up and do the right thing!

January 1, 2024
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Reply from AirportParkingInc.com

Quentin,

We are sincerely apologetic regarding the experience with the parking lot. If you had reached out prior and we had not refunded you, we are so sorry for that as well! We pulled up your reservation and provided you with a full refund for your troubles. Unfortunately, with the parking lot not returning your calls, we are unable to push that trough as we dont work with the parking lot directly. We wish you luck on the resolution to the incident.

Rated 5 out of 5 stars
Verified

Quickly provided paper copy of…

Quickly provided paper copy of reservation. Thanks again.

December 27, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 4 out of 5 stars
Verified

I’ve never had any problem with airport…

I’ve never had any problem with airport parking Inc. and I have appreciated their lower prices. But noticed a very large 33 to 40% high can price is that necessary? I have recommended you but that being lower anymore you may be hurting yourself.

January 3, 2024
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Reply from AirportParkingInc.com

Thank you so much for recommending us!~ We truly appreciate our loyal customers!~ We have recently lowered some of our prices and are working on lowering more of our lots in the future!~ We hope you and those you have recommended to us, have great experience with our service!~

Rated 3 out of 5 stars
Verified

convience

easy registration; ease of parking at hotel with shuttle service great. conveinient locations for parking near airport. However, on the return trip the shuttles stopped at 5pm and a taxi head to be utilized costing an additional 15$ to go less than 1 mile. There is also an increase of cost to park during holiday times.

December 24, 2023
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Reply from AirportParkingInc.com

We are so sorry to hear about the inconvenience you experienced upon returning to your car. However, it clearly states on our website that the shuttle that the TYS Courtyard stops running at 5PM. As for the holiday rates, the hotels decide how much we charge for parking and we have to control over that aspect. Despite this, we hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Every one was friendly

Every on e was friendly. the shuttle busses really ran on time every 15 minutes.

December 24, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

Rated 5 out of 5 stars
Verified

Fantastic experience!

Great guidance - very friendly staff at the hotel and on the bus! Could not have asked for a more enjoyable experience! Thank you!

December 22, 2023
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Reply from AirportParkingInc.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next trip!! Thanks for the review!

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