aeon-shipping.com Reviews 58

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Team was responsive and patient, answering every question I had in detail and in a timely manner. A job well done at a great price. Special thanks to Bob for being great and easy to work with. Adhil a... See more

Rated 5 out of 5 stars

Adhil from AEON Shipping was extremely helpful and responsive throughout the entire process. He guided me step by step, ensuring our vehicle was well taken care of and delivered safely. I was amazed a... See more

Rated 5 out of 5 stars

I recommend AEON 100%.trusted they delivered our Mitsubishi Pajero Car from UAE to netherlands with an outstanding condition. scratch less and went smoothly. their price compare to other shipping is v... See more

Company replied

Rated 2 out of 5 stars

أتعاملت معاهم شهر ديسمبر ٢٠٢٤ في شحن سيارتي لمصر. خدمات الشحن كانت اوكي ولاكن ما ارشحهم لي اي شخص حابب يشحن لمصر لأنهم معندهمش الخبرة في تخليص الجمارك في مصر ووصلوني بشخص نصاب نصب عليا في ٧٠٠٠ ج مصر... See more

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Company details

  1. Shipping Company
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. Moving and Storage Service
  5. Piano Moving Service
  6. Vehicle Shipping Agent

Written by the company

Simplified International Moving, Car Shipping, and Storage in Dubai, UAE At Aeon Shipping, we take the hassle out of international moving, car shipping, and storage solutions. With 16 years of experience and a robust network covering over 130 countries, we ensure reliable and efficient service for your shipments to and from Dubai. Our dedicated team of experts is here to provide personalized guidance on every aspect of your move, including taxation, packaging, and customs clearance. We pride ourselves on streamlining the process to guarantee a smooth and stress-free experience. In addition to moving household goods and shipping vehicles, we also offer secure storage options to meet your needs. Whether you need short-term or long-term storage, our facilities are designed to keep your belongings safe and accessible. With competitive pricing and a diverse range of services tailored to your unique requirements, Aeon Shipping is your trusted partner in international relocation. From moving to storage, we’re committed to delivering exceptional service that ensures your journey is seamless and efficient. Choose Aeon Shipping for all your international moving, car shipping, and storage needs, and experience the peace of mind that comes with working with a reliable partner. Your journey starts with us!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Quick support and good service

Quick support and good service. They helped me ship a car from UAE to Lithuania. I would have wanted one more service, support in lithuania also, however they did what they were contracted to do well. The price was also competitive!

June 26, 2025
Unprompted review
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Rated 4 out of 5 stars

Hei.

Hei. Fikk sendt en container med 3 biler fra Dubai til Norge. Helt grei transport og bilene kom frem uten skade eller noe styr. De var imidlertid fulle av støv, og kunne godt vært tildekket av noe. Men helt grei opplevelse. Geir Halvorsen

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service – Highly Recommend!

I recently shipped my 2020 Bentley Bentayga from the UK to Dubai with Aeon Shipping, and I’m honestly really impressed with how smooth everything went.

Big shoutout to Noshin, who was incredibly helpful from start to finish. He really knows his stuff when it comes to shipping regulations and made what could’ve been a complicated process feel easy. He kept me updated, answered all my questions clearly, and made sure everything was handled properly.

Shipping a car like this isn’t something you take lightly, but Aeon gave me full confidence throughout. Great communication, professional service, and everything arrived as expected.

Definitely a 5-star experience — would happily use them again.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service and very helpful!

Very good service and very helpful!
Very happy with the service and when there was a problem it was resolved immediately by customer services. I would recommend Aeon express service, Customer service is good at all

June 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Transporte perfecto

Transporte perfecto, vehículo de Dubai a Valencia

March 19, 2025
Unprompted review
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Reply from aeon-shipping.com

Hello!
We Sincerely apologize for the inconvenience you experienced. Please be assured that we take your feedback seriously and are committed to improving our services to avoid such issues in the future.

Regarding the reported damages, kindly note that this was a multimodal transport, which involves multiple parties and several loading and unloading stages. As previously communicated ,these information were disclosed in our disclaimers. Additionally, the insurance coverage selected does not cover minor damages and therefore, such claims are not covered.

We also understand that the communication during the process may not have met your expectations. We truly regret any discomfort this caused and will take steps to ensure better communication moving forward.

Once again, we apologize for the inconvenience and thank you for bringing this to our attention.

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Rated 1 out of 5 stars

Extremely poor service, serious damages, no accountability

I strongly advise others to avoid using Aeon Shipping, there are more professional, transparent, and respectful alternatives out there.

I used Aeon Shipping to transport my vehicle from Dubai (UAE) to Suez (Egypt), and the experience was an absolute disaster from start to finish.

Upon delivery, the car arrived in an appalling condition:

-One rear seat was ripped
- Both roof racks were broken
- A key was missing
- The vehicle had multiple visible scratches

These are not minor damages one might expect during shipping, they reflect serious negligence and unprofessional handling. Ripping a seat and damaging roof racks are simply inexcusable. I submitted a formal complaint with photo evidence, but received no response whatsoever, even after 20 days.

Worse still was the lack of coordination during the process. The agent, Omar, shipped my car without notifying me, failed to provide any timely updates, and ignored multiple requests for basic information. When I asked him repeatedly for updates to coordinate my customs clearance, he responded sarcastically, implying he couldn't control "when the truck driver goes to the toilet." Because of their disorganization, I incurred over $400 in additional customs fees.

This company markets itself as a reliable logistics provider, but in my experience, it was the exact opposite: disorganized, dismissive, and completely unaccountable. The lack of customer support and failure to take responsibility for clear damage is deeply disappointing.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Noshin and Sahil have made importing…

Noshin and Sahil have made importing cars from Europe to Dubai seamless. Their professionalism and attention to detail make working with AEON Shipping easy and trustworthy. I’ll continue using their services for all future shipments.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I want to sincerely thank Aeon Shipping…

I want to sincerely thank Aeon Shipping for their outstanding professionalism and exceptional service throughout the import process of my vehicle. Their team is impressively well-organized, highly responsive, and always ready to assist at any time, day or night. Their constant support made the entire experience smooth and stress-free. Special thanks to Noshin and Omar for their dedication and efficiency — you both were amazing. I truly appreciate the whole team’s efforts and I highly recommend Aeon Shipping to anyone looking for reliable and professional shipping

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

Worse company and liars they took so much money from me!

I shipped my car through Aeon by plane, in the beginning they told me from where it will depart and where is goes. I had a tracker in my car, they lied about the airports where it will go. Afterwards they confirmed and promised me a date and they where way to late. I could do it through another company but chose them because they seem very honest. I paid almost 40% more.

Later they send me a message through WhatsApp that if I want to receive the car I need to pay more costs because of delay it costs them more what we didn’t agree.

They lied about so many things and stole a lots of money from me approximately 70.000,00 AED ( 19.000,00 USD ) and when I wanted my car back in Dubai port they didn’t want to give me the clearance documents and took again money from me.

I will never ever recommend someone use they, way to expensive and they comes with excuses To take money from you.

January 6, 2025
Unprompted review
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Reply from aeon-shipping.com

Hello!
Thank you for reaching out. We're truly sorry to hear about your experience.
Please note that we are currently unable to locate any records of your shipment in our system. To assist you further and investigate the matter properly, we kindly request that you send your shipment details to customercare@aeon-shipping.ae

Once we receive the necessary information, we will be able to look into your case and respond accordingly.

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Rated 5 out of 5 stars

Car export Dubai to UK

First and foremost, Adhil was always available by phone or WhatsApp whenever I needed to reach him. He provided excellent service, offering a detailed quote and accommodating my specific requests. Adhil did an outstanding job ensuring my car was shipped safely and in one piece from the UAE to the UK.

I will definitely reach out to him again when it's time to ship my car back to the UK.

March 3, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

Great service

Great service, cars arrived in almost same condition prior to send them (one leather seat got scratched) and no headaches, no extra charges. Teran was doing great keeping me updated and advising me in every aspect of the shipment. Thanks a lot, would repeat sending cars with Aeon.

April 8, 2025
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Rated 5 out of 5 stars

Amazing service

I used AEON relocation services in 2021 when I left Dubai, and now again to come back to Dubai and I really recommend this company, super professional! Noshin and Jeff are amazing, always keeping me updated!

March 27, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I recently shipped a car from Dubai to…

I recently shipped a car from Dubai to Tunisia with AEON Shipping, and I couldn't be more satisfied! The process was seamless, and Noshin did an amazing job, even closely following up after the container arrived at the port. Everything went smoothly, and I highly recommend their services!

March 1, 2025
Rated 5 out of 5 stars

Adhil was clearly knowledgeable and in…

Adhil was clearly knowledgeable and in control throughout the entire process. The delivery was smooth and punctual, just as agreed upon. He was highly responsive to phone calls, and communication was seamless. When the vehicle arrived, it was in excellent condition.

February 13, 2025
Unprompted review

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