Pablo Carrasco

Spain

Reviews

Review of aeon-shipping.com


Rated 5 out of 5 stars

Transporte perfecto

Transporte perfecto, vehículo de Dubai a Valencia

March 19, 2025
Unprompted review

Reply from aeon-shipping.com

Hello!
We Sincerely apologize for the inconvenience you experienced. Please be assured that we take your feedback seriously and are committed to improving our services to avoid such issues in the future.

Regarding the reported damages, kindly note that this was a multimodal transport, which involves multiple parties and several loading and unloading stages. As previously communicated ,these information were disclosed in our disclaimers. Additionally, the insurance coverage selected does not cover minor damages and therefore, such claims are not covered.

We also understand that the communication during the process may not have met your expectations. We truly regret any discomfort this caused and will take steps to ensure better communication moving forward.

Once again, we apologize for the inconvenience and thank you for bringing this to our attention.