It took a few tries to get the correct size clover necklace I ordered, but Alison was responsive and made things right in the end. Shipping times can take a while but they are transparent about that.... See more
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Review summary
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Company details
- #24 of 41 best companies in Jewelry Designer
- #7 of 21 best companies in Costume Jewelry Shop
Written by the company
Welcome to 79karat, your destination for exquisite jewelry at affordable prices. We are a premier jewelry company specializing in surplus and limited edition pieces from renowned jewelry brands. Our mission is to bring you the finest collection of jewelry that combines quality craftsmanship with unbeatable value. At 79karat, our story is one of passion and a relentless pursuit of exceptional jewelry. As the founder, John Smit, I have always been captivated by the allure of jewelry and the way it enhances one's beauty and style.
Contact info
444 Alaska Avenue Suite #BLO742, 90503, Torrance, United States
- +16016883228
- Alisonjbrody@79karat.com
- 79karat.com
Replied to 75% of negative reviews
Typically replies within 1 month
It took a few tries to get the correct…
It took a few tries to get the correct size clover necklace I ordered, but Alison was responsive and made things right in the end. Shipping times can take a while but they are transparent about that. The necklace is adorable and very reasonably priced. Buy with confidence.
Exactly what I was looking for
Exactly what I was looking for. Amazing quality and I couldn’t be happier with the purchase. I have small wrists and the 17 was a LITTLE loose but it still fits nicely.
Great piece and customer service
First of all, I want rave about the customer service. I had a discount code that I forgot to use but Allison told me should we refund me the difference once I got the bracelet and she did. She also kept me informed about the process of creating the piece and shipping, which I appreciated. The bracelet arrive and it’s perfect!
Pendant necklace
The exquisite craftsmanship and design of this jewelry is truly remarkable.
If you are seeking designer jewelry without breaking the bank, this piece is an ideal option, offering exceptional value for the money.
Cartier Love Necklace
I absolutely love my necklaceI would repurchase it again and again!
Great experience and product
Excellent communication throughout the entire purchasing and shipping process. The bracelet looks great and seems to be good quality. I am very pleased and would recommend buying from 79 Karat.
Beautiful bracelet and well made
Beautiful bracelet and well made, very happy with my purchase.
Pieces are beautiful
Pieces are beautiful! Purchases 2 love bracelets and a ring. This is my 3rd order with 79karat. Alison is great and communicates well.
Lovely jewelry
I ordered several pieces of jewelry. It took about 3 weeks to arrive to the USA. One item was missing. Alison responded quickly and apologized. The packaging was fair - individual boxes looked opened likely by customs. The actual jewelry boxes didn’t appear that sturdy. However each piece was bubble wrapped and protected. The jewelry is beautiful in person. The sizing felt accurate. I think her pieces scratch the itch without a hefty price tag. I don’t plan on wearing the pieces daily nor do I plan to shower or swim with them. I definitely think they would get scratched and I wonder if the coating will wear off over time. Next to my 22 carat gold jewelry they blend well.
Amazing products and excellent service.
Great service along with professionalism and courtesy. The products are excellent. The service is impeccable. Shopping for a jewellery is an experience. The team @79Karat make it pleasurable and worth while at every step of the process. Easy navigation, seamless payment gateway and continuous follow up till it is delivered.
Excellent service
Great customer service . The product looks real and very pretty .!
I love my Love Bracelet
I love my Love Bracelet, looks elegant. I wish I ordered 1 size smaller (my fault), but it's okay since I don't need to unscrew and screw to wear it, I just slide. Alison always kept me updated, we can feel that we are valued customer
The love bracelet is absolutely stunning
The love bracelet is absolutely stunning.
I’m a customer for life now lol. Thanks Alison J at 79karat.
Such fast and professional service
Such fast and professional service, with beautiful jewelry pieces! Highly recommend!!
The precise updates on the delivery…
The precise updates on the delivery were great.
I was hesitant at first to order from…
I was hesitant at first to order from here, I first looked for reviews on Reddit and only saw one comment made from someone who said they ordered and liked what they got. I ordered anyway, and I'm really glad I did. I got a bracelet and earrings. From the start I received an email asking if I had any questions about my order, I explained what my wrist measurement was and that I wasn't sure if I ordered the right size since I was in the middle of two, they gave me feedback and suggested a different size than what I ordered. It took the estimated amount of time to receive the products. Both the bracelet and earrings look beautiful, I love them! Plus, now that I've ordered they frequently send me coupons that I can use for my next purchase.

Reply from 79karat.co
Legit company
Legit company. Customer service responsive and helpful. Love ring as described and absolutely gorgeous. Will purchase again.
Great Client Care
Alison maintained great communication, understanding and client care. Continued success to you, I look to my next order…;)
Problem resolved easily, helpful customer service
Incorrect item received initially, but when customer service were notified they offered to re-send the correct one and said to keep both. I followed the instructions on the packaging to document opening with a video, though I had no problems getting my issue addressed. Communication by email was easy and thorough, but postage is rather slow. Overall experience has been good, so I would purchase from here again.
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