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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's customer service, describing it as wonderful, fast, and the best they have experienced. Consumers appreciate the regular communication and updates on tracking, noting that the company keeps them informed throughout the shipping process. People highlight the quality of the jewelry, with many stating that the items exceeded their expectations and were beautifully crafted. Consumers report satisfaction with the delivery service and appreciate the company's responsiveness and helpfulness. Reviewers mention that the jewelry looks exactly like it does on the website and that the packaging is very nice. While there are mixed opinions regarding orders and products, consumers generally express happiness with their purchases and the company's dedication to ensuring customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

It took a few tries to get the correct size clover necklace I ordered, but Alison was responsive and made things right in the end. Shipping times can take a while but they are transparent about that.... See more

Rated 5 out of 5 stars

First of all, I want rave about the customer service. I had a discount code that I forgot to use but Allison told me should we refund me the difference once I got the bracelet and she did. She also ke... See more

Rated 4 out of 5 stars

I ordered several pieces of jewelry. It took about 3 weeks to arrive to the USA. One item was missing. Alison responded quickly and apologized. The packaging was fair - individual boxes looked opened... See more

Rated 5 out of 5 stars

I love my Love Bracelet, looks elegant. I wish I ordered 1 size smaller (my fault), but it's okay since I don't need to unscrew and screw to wear it, I just slide. Alison always kept me updated, we ca... See more

Rated 5 out of 5 stars

Couldn’t be more happy with my purchase. The replica necklace is extremely high-quality and flawless in terms of its replication. What impressed me most was the constant communication about where the... See more

Company replied

Rated 5 out of 5 stars

79Karat has the best customer service. There was an issue with my order, something completely out of their control. Not only did they contact me, but they offered an amazing solution. They resent out... See more

Company replied

Rated 5 out of 5 stars

Exactly what I was looking for. Amazing quality and I couldn’t be happier with the purchase. I have small wrists and the 17 was a LITTLE loose but it still fits nicely.

Rated 5 out of 5 stars

Great replication site!! Very happy with my purchase. The replica ring is extremely high-quality and great in terms of its replication. The delivery unfortunately was a little lengthy as it was stuck... See more

Company replied

Rated 5 out of 5 stars

I was hesitant at first to order from here, I first looked for reviews on Reddit and only saw one comment made from someone who said they ordered and liked what they got. I ordered anyway, and I'm rea... See more

Company replied

Rated 5 out of 5 stars
Verified

Update: Finally received my order and it is exactly what i wanted. Since my last review about the shipping the company reached out and has been very helpful. Technically the shipping is out of their c... See more

Company replied

Rated 5 out of 5 stars

Today I received my order , it was very fast and the jewellery are so beautiful and the quality is amazing. Alison send me every time mail to update about my Shipping . Very soon I will make another p... See more

Rated 5 out of 5 stars

Jewelry on the website looks exactly like it in person. The packaging is very nice. The company communicates regularly to give shipping updates. I received earlier than expected. Very pleased and wi... See more

Company replied

Rated 5 out of 5 stars

It was a great experience during my first purchase. I emailed to make a follow up of my order since I didn't get my tracking number. After the second time I emailed, I received a response which made m... See more

Rated 5 out of 5 stars

Pieces are beautiful! Purchases 2 love bracelets and a ring. This is my 3rd order with 79karat. Alison is great and communicates well.

Rated 5 out of 5 stars

Great seller communication and easy tracking. Easy connection to most common and trusted payment options (including Paypal and Shop). The item itself was lovely and I can't wait to show it off.

Rated 5 out of 5 stars

My initial review was very critical of the necklace. I did contact them and they did send me another necklace that was very very nice. It's wonderful to work with an on line vendor that really cares... See more

Company replied

Rated 5 out of 5 stars
Verified

Great quality , the jewelry are something special .Alison is the nicest person ever , she tries to help you whit everything you need. The shipping is very fast, I am at my 4 order on 79karat.co

Company replied

Rated 5 out of 5 stars

I received my V Malachite Earrings and it was beautiful and crafted nicely. The stones were lovely and fits well on my ear. Also it was safely packed and on a pretty jewelry box with a cleaning cloth... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout the entire purchasing and shipping process. The bracelet looks great and seems to be good quality. I am very pleased and would recommend buying from 79 Karat.

Rated 5 out of 5 stars

The earrings are gorgeous. Quality exceeded my expectation. One thing- i actually ordered the dark mother of pearl and appear to have received black onyx…

Company replied

Rated 5 out of 5 stars

I am loving my bracelet, it took longer than I expected to receive my package but I absolutely love my bracelet. It was worth the wait.

Rated 5 out of 5 stars

Three purchases now - very happy with all. Great communication and updates on tracking. Currently discussing possibility of fourth order to add to bracelet stack. Would recommend based on my experien... See more

Company replied

Rated 5 out of 5 stars

The absolute best quality ever. This bracelet is everything. Very well made. I will definitely be buying again.

Rated 5 out of 5 stars

I have ordered multiple items and they have all exceeded my expectations. They are well crafted and feel luxurious.

Company replied

Rated 5 out of 5 stars
Verified

Quality looks great. Fit was great. Customer was terrific. Always kept me in the loop about the shipping process.

Company replied

Rated 5 out of 5 stars

I purchased the gold clover earring for my wife, she’s shopped around and did not see these. She was really impressed and happy with this find. I am buying another item for our anniversary and I know... See more

Company replied

Rated 5 out of 5 stars

Customer service is wonderful and fast. The discounts are great. Enjoying wearing the products I have purchased so far

Company replied

Rated 5 out of 5 stars

I purchased 2 rings, the 2.6 mm pave rose gold Love ring and the 4.4/5 mm pave rose gold Love ring. The first one, the rose gold was brassy, if looked at closely, is a dead giveaway away that it is a... See more

Rated 5 out of 5 stars

Best customer service I’ve experienced. I never received responses, that to good response so fast. And the jewelry is beautiful!

Company replied

Rated 5 out of 5 stars

The bracelet looks just like the Cartier bracelet! And importantly, excellent customer service - Alison and her team kept me updated throughout the whole shipping experience.

Rated 5 out of 5 stars

Just received my juste bracelet in silver and it is absolutely amazing I couldn’t be anymore happier just what I expected and more I will be a returning customer in the future thank you 79karat

Rated 5 out of 5 stars

The 21 Love bracelet is made well and resembles the original quite well. Great value for the money!

Company replied

Rated 5 out of 5 stars

Alison, I truly appreciate your EXCELLENT customer care and communication throughout the entire purchase process. In addition, your attention to client service and ensuring client satisfaction is OUT... See more

Company replied

Rated 5 out of 5 stars

The exquisite craftsmanship and design of this jewelry is truly remarkable. If you are seeking designer jewelry without breaking the bank, this piece is an ideal option, offering exceptional value fo... See more

Rated 5 out of 5 stars

I recently purchased the Juste bracelet, and I couldn’t be happier with both the product and the outstanding customer service I received! The bracelet itself is absolutely stunning—elegant, well-c... See more

Rated 5 out of 5 stars

I recently got the Clash bracelet in yellow gold, and I couldn’t be happier. It’s such a beautiful piece, elegant yet edgy, with a design that truly stands out. The craftsmanship is beautiful, and it... See more

Rated 5 out of 5 stars

Absolutely love both the Clover Gold Bracelet and the Vintage Clover Gold Earrings! The craftsmanship is top-notch—each piece feels solid, luxurious, and thoughtfully designed. The gold has a beautifu... See more

Rated 5 out of 5 stars

Great service along with professionalism and courtesy. The products are excellent. The service is impeccable. Shopping for a jewellery is an experience. The team @79Karat make it pleasurable and wor... See more

Rated 4 out of 5 stars

Incorrect item received initially, but when customer service were notified they offered to re-send the correct one and said to keep both. I followed the instructions on the packaging to document openi... See more

Rated 5 out of 5 stars

Quality Product/Customer Service-Care 79Karat.co exhibited excellent customer care/service. Alison was patient, shared updates/follow ups and so very kind. My H Bracelets are BEAUTIFUL! I’m very ha... See more

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Company details

  1. #24 of 41 best companies in Jewelry Designer
  2. #7 of 21 best companies in Costume Jewelry Shop

Written by the company

Welcome to 79karat, your destination for exquisite jewelry at affordable prices. We are a premier jewelry company specializing in surplus and limited edition pieces from renowned jewelry brands. Our mission is to bring you the finest collection of jewelry that combines quality craftsmanship with unbeatable value. At 79karat, our story is one of passion and a relentless pursuit of exceptional jewelry. As the founder, John Smit, I have always been captivated by the allure of jewelry and the way it enhances one's beauty and style.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

It took a few tries to get the correct…

It took a few tries to get the correct size clover necklace I ordered, but Alison was responsive and made things right in the end. Shipping times can take a while but they are transparent about that. The necklace is adorable and very reasonably priced. Buy with confidence.

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Great piece and customer service

First of all, I want rave about the customer service. I had a discount code that I forgot to use but Allison told me should we refund me the difference once I got the bracelet and she did. She also kept me informed about the process of creating the piece and shipping, which I appreciated. The bracelet arrive and it’s perfect!

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Pendant necklace

The exquisite craftsmanship and design of this jewelry is truly remarkable.
If you are seeking designer jewelry without breaking the bank, this piece is an ideal option, offering exceptional value for the money.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience and product

Excellent communication throughout the entire purchasing and shipping process. The bracelet looks great and seems to be good quality. I am very pleased and would recommend buying from 79 Karat.

August 26, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely jewelry

I ordered several pieces of jewelry. It took about 3 weeks to arrive to the USA. One item was missing. Alison responded quickly and apologized. The packaging was fair - individual boxes looked opened likely by customs. The actual jewelry boxes didn’t appear that sturdy. However each piece was bubble wrapped and protected. The jewelry is beautiful in person. The sizing felt accurate. I think her pieces scratch the itch without a hefty price tag. I don’t plan on wearing the pieces daily nor do I plan to shower or swim with them. I definitely think they would get scratched and I wonder if the coating will wear off over time. Next to my 22 carat gold jewelry they blend well.

August 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing products and excellent service.

Great service along with professionalism and courtesy. The products are excellent. The service is impeccable. Shopping for a jewellery is an experience. The team @79Karat make it pleasurable and worth while at every step of the process. Easy navigation, seamless payment gateway and continuous follow up till it is delivered.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

I love my Love Bracelet

I love my Love Bracelet, looks elegant. I wish I ordered 1 size smaller (my fault), but it's okay since I don't need to unscrew and screw to wear it, I just slide. Alison always kept me updated, we can feel that we are valued customer

July 22, 2025
Unprompted review
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Rated 5 out of 5 stars

I was hesitant at first to order from…

I was hesitant at first to order from here, I first looked for reviews on Reddit and only saw one comment made from someone who said they ordered and liked what they got. I ordered anyway, and I'm really glad I did. I got a bracelet and earrings. From the start I received an email asking if I had any questions about my order, I explained what my wrist measurement was and that I wasn't sure if I ordered the right size since I was in the middle of two, they gave me feedback and suggested a different size than what I ordered. It took the estimated amount of time to receive the products. Both the bracelet and earrings look beautiful, I love them! Plus, now that I've ordered they frequently send me coupons that I can use for my next purchase.

June 7, 2025
Unprompted review
79karat.co logo

Reply from 79karat.co

Hi Taylani,

Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers.

Thank you once again for purchasing and we look forward to welcoming you back soon.

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Rated 4 out of 5 stars

Problem resolved easily, helpful customer service

Incorrect item received initially, but when customer service were notified they offered to re-send the correct one and said to keep both. I followed the instructions on the packaging to document opening with a video, though I had no problems getting my issue addressed. Communication by email was easy and thorough, but postage is rather slow. Overall experience has been good, so I would purchase from here again.

June 16, 2025
Unprompted review

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