Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

The ring is beautiful!!! When I reached out to customer service to see if the ring could arrive by a certain date they assured me they’d be notes and it arrived on the exact day! I’ll definitely pur... See more

Rated 5 out of 5 stars
Verified

Gorgeous eternity ring. I was worried that the diamonds wouldn't really sparkle, but they were beautiful--very clear and full of colors. And the gold work was perfect. I was also worried to buy such a... See more

Rated 5 out of 5 stars
Verified

Wonderful experience, my wife and I we stay a little skeptical buying the rings online but once they were with delivered, we thought they were beautiful. I (groom) needed to get my ring resized, and i... See more

Rated 5 out of 5 stars
Verified

I purchased a beautiful pear cut anniversary ring from Virabyani. They were responsive via messaging, and I was able to go to the studio to see the ring before I purchased it. Their packaging is gorge... See more

We perform checks on reviews


Company details

  1. #36 of 129 best companies in Jewelry Store

Written by the company

At Virabyani, we strive to cultivate a jewelry industry that prioritizes transparency, sustainability, compassion, and inclusivity. WHY VIRABYANI ▶ CERTIFIED JEWELRY All of our jewelry comes with a Certificate of Authenticity and an Appraisal Certificate ▶ MADE IN USA Our jewelry is completely made in the USA in the diamond district of New York City. ▶ CONFLICT FREE Shop with us and enjoy peace of mind knowing that your purchase is ethically sourced ▶PRECIOUS METALS We’re committed to sustainability and use only recycled precious metals in our jewelry ▶LIFETIME WARRANTY All our jewelry is protected to shine for a lifetime with unlimited polishing, cleaning and repairs. Through our joyful jewelry collection, we aim to bring you a selection of ethically-made pieces that aligns with your values, without ever having to compromise quality for conscience. Our ultimate priority is to provide you with jewelry that you can wear confidently, knowing that it aligns with your ethical vision.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

The perfect wedding band

The ring is beautiful!!! When I reached out to customer service to see if the ring could arrive by a certain date they assured me they’d be notes and it arrived on the exact day!
I’ll definitely purchase more jewelry from them in the future.

October 8, 2025
Advertisement
Rated 5 out of 5 stars
Verified

Very happy

Gorgeous eternity ring. I was worried that the diamonds wouldn't really sparkle, but they were beautiful--very clear and full of colors. And the gold work was perfect. I was also worried to buy such a nice gift online, but they were very helpful and the product exceeded my expectations. I also ordered a quarter-size ring which is hard to do, but they did it and the ring fit perfectly.

August 28, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars
Verified

Exceptional Service and Quality

I had a great experience with Virabyani. The entire process, from browsing to purchase, was smooth and straightforward. The staff was helpful and professional, and the quality of the jewelry exceeded my expectations. I appreciated the attention to detail and the overall customer service. I’ll definitely consider them again for future purchases.

April 24, 2025
Advertisement
Rated 5 out of 5 stars
Verified

Wonderful jewelry

I purchased a beautiful pear cut anniversary ring from Virabyani. They were responsive via messaging, and I was able to go to the studio to see the ring before I purchased it. Their packaging is gorgeous and everything about the transaction was seamless. I have had many people notice and compliment the ring- the best feeling!

May 29, 2025
Advertisement
Rated 1 out of 5 stars
Verified

Shipment was received without any…

Shipment was received without any jewelry inside the box, and they even shipped the empty box to the wrong address, said they had surveillance of the merchandise being packaged at their facility which we were later informed by Vahan the CEO that that information wasn’t true, they sent them with the wrong customer as they claim. After dealing with the seller, and American Express I was luckily able to save my $1,516 from these scammers. You can find cheaper CVD lab diamonds on other more reputable sources just off searching your specifications for the jewelry you want on google for hundreds less. Never expected this kind of unprofessional service from a BBB accredited business… very shady.

May 22, 2025
Virabyani logo

Reply from Virabyani

First of all, congratulations to us on receiving our very first 1-star review in 7 years! :)

Now, here’s the truth behind the situation:

The correct package was shipped the very next day, and we provided a new FedEx tracking number for the earrings. However, the day after shipping, the customer filed a chargeback through their credit card company for a full refund, which essentially cancels the order.

Our team acted quickly and successfully recalled the package from FedEx before delivery. Despite this, the customer later contacted us asking for the earrings. We politely explained that filing a chargeback cancels the order.

We believe it’s only fair to either receive the product or the refund — not both. Unfortunately, since then, multiple negative reviews have appeared from different accounts that seem intended to harm our reputation.

We remain committed to honest business practices and the high level of service we’ve provided to thousands of satisfied customers over the years.

Thank you for reading and understanding.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look