Waterdrop's products are excellent and so is their customer service. I highly recommend them. I also was assisted by a customer service rep named ​Siki that was great. I'm so glad I found this company and their top of the line products. I now have the best reverse osmosis system you can get. Very happy.

You discontinued my Apec RO system that was only 2 years old and left me no option except to buy a new one! Now I have to spend the time installing a new one and you would not even send me just the main parts for the replacement since I already have a perfectly good tank and plumbing parts.

Purchase process was easy and customer service was excellent.

Everything went very smooth, ordering, delivery was on time and products were exactly as ordered. All is well.


The best part is how responsive and helpful Johnathon Pickering has been over the past 5 years.  He has been great and we have recommended LifeSource Water Systems to multiple people.

I have lost all faith in Reliance.  First off, while the slimy sales rep was in my home I was promised 3 months free and a gift card if I gave a 5 star review right then and there.  I did so but never received the gift card.  I called him afterwards but never heard back.  The gift card was to coerce me into renting the under the sink RO filtration system which I didn't need since I had a stand up cooler.  I have been unhappy with this product from the beginning.  It had been extremely difficult to get new filters sent out, no rep can ever find the option for it.  Then after renting this for nearly 3 years I made a service appointment so I could split the line and have filtered water going to my fridge.  The tech (who I found out was sub-contracted) no showed 2 days in a row.  Bottom line over nearly 3 years I've paid over $800 for a product that I received no support on.  Today I come to find the account was setup wrong and the filters were supposed to be automatically sent all this time. So they admittedly screwed up from the beginning.  I'm done with this product and the (non)service I have received...so can I cancel?  No.  Apparently its a 7 year contract which was not made clear to me by slimy sales guy.  $1000 to cancel it.  They want a total of almost $2000 for a product that according to Google "The value of a Reliance under-sink reverse osmosis system.... costing between $200 and $600."  They will not budge on this.  Well, thats not true, they offered me 3 months free.  Wow, $69....so generous.  No.  I reject that pathetic offer and I reject the offer of sending a technician into my home.  I just want this system out of my house.  You've already gotten your money's worth on it, plus you've saved money on the filters you never sent.  Take your system back and cancel the ridiculously long contract!  I regret renting this product from Reliance and now I'm questioning the rest of my rental products if this is how they are going to treat a decades long loyal customer.

Ordered a key to reset the positioning of my water filter in my LG fridge and it works flawlessly!! This was a big deal because all the filters I bought wouldn't fit and didn't come with a key, in came ICEPURE to the rescue! Thanks so much for the constant communication and excellent service

We have been customers of Mr Rooter Plumbing for some time and have always received good service at a fair price: until today.  We were charged more the $700 to replace a kitchen faucet, not including the cost of the faucet.  This was shameless gouging on their part.  We paid because we had little choice but Mr. Rooter, that was the last $700 you will see from us!

We are in a new construction and struggling with water quality. I truly appreciate finding ispring. They have quality filtration systems and it's a US home grown company with awesome customer service! I had a concern, emailed ispring and got help right away from Julius. Now I'm excited to accomplish a future filtration project for my fish room because I trust ispring and I can easily order what I need from them on Amazon. It's all so refreshing!

Product was exactly as represented.   Easy to use and keeps the water crystal clear in storage.  I have a large holding tank (400 gallons) because of a low production well.   After an initial dose of 30 tablets I can easily maintain the quality of the water with about 15 tablets a weeks ( 5 tablets 3 times a week).
Very happy with the effectiveness with no taste or smell issues.   Great product.  I will order more when I need them.  

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