Elayne Ava

I’m having to write another review because the team still doesn’t respond to messages or emails. Even though I’ve already provided the order number, they keep asking for it again and no action is ever taken. On top of that, my orders don’t even show up on the order page, so I can’t choose the items to return. It’s honestly ridiculous.

I ordered multiple items from Australia and the entire experience has been extremely disappointing. Initially, I received a few automated updates saying my order was sent to the tailoring team and was being “carefully stitched.” But when I started asking for real updates, all communication stopped. I sent multiple emails—no response. I even contacted them on WhatsApp, where the agents didn’t bother reading my messages. When they finally replied, they simply said the order couldn’t be cancelled because it was in the “final stage of shipment.” Only after I sent a firm message did they apologise and provide an update.

I spent $350 and received the items in four poorly packed FedEx parcels.
Everything was crumpled and carelessly thrown in. I had ordered customised items—pre-stitched sarees and blouses—but what I received was nowhere close to acceptable quality.

Major issues with the products: (2587293 Order ID)

Blouses were extremely loose and arrived without sleeves, despite instructions.

Sarees smelled like rubber and looked extremely cheap—not at all like the product photos.

Salwars were completely off-size and made from the poorest material.

Overall quality looked and felt like something that shouldn’t cost even $50, let alone $350.

To make things worse, the team is now asking me to send pictures wearing the products. I don’t even feel like trying them on because the quality is so poor.

This entire experience feels misleading—don’t be deceived by the photos or paid reviews. Customer service is unresponsive, quality is terrible, and the packing is unprofessional. I regret placing this order and just want a refund, but they aren’t responding.

Strongly do not recommend.

I ordered multiple items from Australia and the entire experience has been extremely disappointing. Initially, I received a few automated updates saying my order was sent to the tailoring team and was being “carefully stitched.” But when I started asking for real updates, all communication stopped. I sent multiple emails—no response. I even contacted them on WhatsApp, where the agents didn’t bother reading my messages. When they finally replied, they simply said the order couldn’t be cancelled because it was in the “final stage of shipment.” Only after I sent a firm message did they apologise and provide an update.

I spent $350 and received the items in four poorly packed FedEx parcels.
Everything was crumpled and carelessly thrown in. I had ordered customised items—pre-stitched sarees and blouses—but what I received was nowhere close to acceptable quality.

Major issues with the products: (2587293 Order ID)

Blouses were extremely loose and arrived without sleeves, despite instructions.

Sarees smelled like rubber and looked extremely cheap—not at all like the product photos.

Salwars were completely off-size and made from the poorest material.

Overall quality looked and felt like something that shouldn’t cost even $50, let alone $350.


To make things worse, the team is now asking me to send pictures wearing the products. I don’t even feel like trying them on because the quality is so poor.

This entire experience feels misleading—don’t be deceived by the photos or paid reviews. Customer service is unresponsive, quality is terrible, and the packing is unprofessional. I regret placing this order and just want a refund, but they aren’t responding.

Strongly do not recommend.