Don’t believe Global Rescue will save your life in an emergency.
If there is a negative star rating, This so call “Global” Rescue will get it. I have subscribed to GR for some year now hoping that they will help me when I need it. A few days ago I was at cam 3 of Ama Dablam in Nepal and suffered from Acute High Altitude Sickness. I called them for rescue. After the lady asked too many questions, they only asked me to walk down myself to the lower camps. It would be a 7-10 hours walk. My conditions turned badly quickly and my guide told them the only way to keep me alive was to arrange helicopter lift to a lower altitude. After almost 4 hours of more questions, they insisted that I should walk down. By then I was almost unconscious. My guide, seeing me dying, took the bold step to call for helicopter rescue. I was airlifted to a hospital in Katmandu. I recovered when I got back to a lower altitude. The helicopter lift was costly, but I thanked my guide that I am still alive. GS would left me to die up there and do nothing except asking questions. Would you trust your live to Global Rescue? You make up your mind!
Reply from Globalrescue.com
We take all feedback seriously and are committed to providing accurate information about our services. Unfortunately, this review contains several inaccuracies and misrepresentations regarding Global Rescue’s actions and the services provided.
To protect member privacy, we cannot share details of any individual operation. However, we can confirm that our team responded promptly and appropriately in accordance with the member’s Terms of Service. In this case, the climber was at an altitude that posed an unacceptable risk for a long-line helicopter rescue — a situation that would have endangered pilots, rescue personnel, and other members. Our team advised the trekking company to assist in bringing the individual to a lower altitude to enable a safer and more effective rescue.
Global Rescue’s proven track record includes more than 25,000 successful operations worldwide, as well as widespread recognition for excellence and innovation in rescue and evacuation services. We remain deeply committed to transparency, professionalism, and maintaining the highest standards of service for all our members and partners.