Jakob Ringe

The shipping company never delivered my order but registered it as delivered. As recipient I cannot instigate an investigation, this should be done by the sender: Dictum.
I have tried to contact Dictum several times via mail, their concact form and on phone to get assistance to find my shipment. No response to any of my written contact attempts and then when I talk to them, they tell me to send a mail.
Extremely poor customer service.