Good for making a Cv but paid for 2…
Good for making a Cv but paid for 2 weeks and after, it is telling you that you will be charge each month forcing you to cancel what you didn’t chose. Non respect of the Quebec legislation. For the rest, easy using and beautiful cv
Reply from Mon CV Parfait - Créateur de CV en ligne
Hello,
We sincerely apologize for any confusion and frustration you’ve encountered. We want to take this opportunity to offer further clarification and enhance your experience.
Our platform operates under a 14-day paid trial period for an initial small fee, which grants full access to all features. If the subscription is not cancelled within this trial period, it automatically renews into a paid monthly plan in order to maintain uninterrupted access.
These conditions are presented clearly during the registration process, including at the point of purchase, within the terms and conditions, and again in the confirmation email sent immediately after the initial payment. It outlines the subscription terms, billing frequency, and cancellation information to ensure full transparency.
We understand all this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
If you require any further assistance or clarification, please do not hesitate to contact us. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your understanding and your valuable time,
MonCVParfait Customer Service Team.