AN

Andrea

United States

Reviews

Review of AceCosm


Rated 5 out of 5 stars

Best Customer Service

I have placed several orders with Acecosm. I've always been pleased with the products and how quickly they deliver.
On my most recent purchase I received a box of items that were not the items that I ordered. I had been out of town for almost a month and the package came while I was away so I did not get to open it until I got home.
contacted Acecosm's customer service and explained the situation to them. They promised to look into it immediately and I received an email the next day saying that they did indeed find that I was sent the wrong order. They shipped my items that day and I had them 2 days later.
That is the BEST customer service one could ask for and why I will continue to be a loyal customer.

October 11, 2025

Reply from AceCosm

Dear Andrea

Thank you for your wonderful review.

We're happy to hear that you've consistently been pleased with our products and delivery speed. We appreciate you sharing your experience with the incorrect order and how our team resolved it. It's great to know you found our service helpful, and we thank you for your continued loyalty.

Best regards,
AceCosm