Great videos, bad ui
I really like the quality of your product, but the buying experience is really lacking. The options are badly explained and there's no possibility to change or upgrade once you pay.
Reply from My Drama
Dear Viewer!
We apologize for the problems you are experiencing.
We requested additional information earlier, but we did not receive a response from you.
Without more information, we were not able to verify your profile.
However, your situation is very important to us, and we would like to help you solve the problem immediately. Please send us all the details to reviews@my-drama.com and we will prioritize your issue.
Please include Trustpilot at the beginning of your e-mail so we can identify you.
We thank you for your patience and will do our best to help you.
Best regards,
💜 My Drama Support Team