Noticed a significant decline…
Noticed a significant decline from Scarlet Lady to now my 3rd cruise (Resilient Lady). Food is still great - waiters are rushed and seem overwhelmed at times (eg affogato at EV where they used to make it a display and now they hastily scoop half melted ice cream and if they forget, get the pot of cool coffee and dump it in the cup).
The shower backed up (Scarlet 2nd cruise) and after being in gym nowhere to shower for a few hours and the room smelled disgusting.
We received email about now being a Blue level sailor but no record of this when onboard. This took a day to sort out and I had to prove to services that I received the email as if they can’t track how many Virgin Cruises I’ve sailed.
I ‘won’ some casino credit, received confirmation at my room only again to find no record at the casino. I was so embarrassed, didn’t even pursue it.
On a port day I went to a dance class later in the day. I was the only sailor. The instructor looked at me and said ‘sorry no one showed up’ , shrugged their shoulders (but I showed up!). Turns and starts talking to another sailor how the average age on this particular cruise is so much higher than the average like it’s a tragedy.
In honesty, if my third cruise was my first exposure to Virgin voyages, I’m not sure I would’ve sailed with them again. Wasn’t tempted with a future cruise credit this time.
Shout out to Katrina the Balancer. She was always bright, energetic and sunshine to be around.