Martinez Cristobal

I fly with LH because my company book it, but when I decide, I always choose any other one.
Year after year, event after event, writing them for an obvious compensation that any other normal airline would just pay for not having a bad name/reputation, they ignore.
Strategic Non-Response: Lufthansa routinely ignores initial compensation requests, forcing passengers to escalate claims through legal channels before paying out. Multiple court cases demonstrate Lufthansa refusing to respond until passengers obtain legal representation, then settling without contesting the claim once lawyers become involved.