I DO NOT RECOMMEND!!
I DO NOT RECOMMEND!!! This company is a sham. They will lie and remain dishonest the entire time! They were charging my card for an item I left inside my cart. I politely asked for a refund for all those charges I never approved of. They tell me they don't do refunds. They provided zero customer service satisfaction. I kept getting responses from various individuals behind the email. And one of those with admin control or possibly the founders themselves, had the sick nerve to go into my account and whipe my entire account clean of all past charges, my dogs name was gone. My saved address for the shipping was gone. I paid for a full years of Barkbox. Then they had the nerve to write me back asking to show some proof of these purchases. I laughed so hard. I never experienced such a display of a business. I have the confirmations of my orders all on my Shop app. I went to my credit card holder to reclaim all those unrecognized charges and got all my money back. I will forever never recommend this evil business of a pathetic unprofessional scam of a business to anyone!! Buyer BEWARE. I'd be happy to share all the emails and Shop confirmations of the orders made with these losers. But Trustpilot doesn't allow that option. The date of this horrible experience was April 5th-9th 2024. The calendar provided via Trustpilot denies going back Oct of 2024.
You're a disgrace!!! And the people deserve to know this ugly mess about you! This is for you people looking to read into these reviews and decide if you want to do business. I can care less for the 1 star I am giving these bad people.
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