I strongly recommend that you stay away…
I strongly recommend that you stay away from this site, especially if you don’t live in Turkey. Because of a false claim, my money was blocked for a whole month with no explanation or help. I had to solve the problem myself since their support team is useless. They just copy and paste the same responses and don’t actually care about your issue.
To fix the problem I had to find the buyer myself and talk to them directly. Even after that they still didn’t remove the block on my money. Do you know why? Because they wanted me to delete the negative review I wrote about them.
Yes, that really happened. They literally said, “Remove your complaint and we’ll remove the block.” The block was only removed after I deleted my post. Stay away from this site. Even when you read those overly positive reviews, you can tell right away they’re fake or written by bots.
Reply from itemsatis.com
Edit:
You have not shared any information with us. In order for us to assist you and verify your complaint, you must contact us. Please reach out to us at destek@itemsatis.com.tr.
Hello,
Firstly, we would like to express our regret regarding the situation you have experienced. However, we kindly request that you share your order number or username with us. It would not be appropriate for us to comment without confirming that the sale in question was actually made through our platform.
At ItemSatış, the safety and satisfaction of our users are always our priority. All transactions between sellers and buyers are recorded; our support team carefully investigates any issues that may arise between the parties. All evidence is evaluated and an objective decision is made to protect the rights of both parties.
If you could provide us with more detailed information regarding the situation you mentioned by contacting us at destek@itemsatis.com.tr or through our live support line, we assure you that we will provide the support we can.
Kind regards,
ItemSatış Customer Support Team
www.itemsatis.com