I have had nothing but issues with this…
I have had nothing but issues with this chiller. Replaced the valves on my own, received new hoses and valves but still will only run a few days and then it begins to make a lot of noise and doesn't get water through the chiller back into the tub. I have followed instructions via email and the site and this thing is a lemon.
Reply from VITAL+
Hi Chad,
Emily here, that Customer Service Manager at Vital+.
We’re so sorry to hear about the trouble you’ve had with your chiller, this is extremely rare and absolutely not the experience we want for our customers.
Please rest assured that your purchase is fully covered under our warranty policy, which includes all necessary repairs or replacements at no cost to you.
Our team will follow up with you via email shortly to get this resolved and moving forward right away. Thank you for your patience and for bringing this to our attention.
Best regards,
Emily
Customer Service Manager
Vital+