Surprise invoice before boarding
I am travelling by plane since 2011 as an European sales manager. That’s the first time ever I am seen a lady checking the weight of every luggage before we can get into the plane. A special boarding attention. They invoice 30€ of you are above 8kg ! Basically if you travel with a cabin luggage and a laptop you are above. 11kg on the balance… so 10€ per kg ! That’s what Airbaltic is doing. Run away from this company. No need to tell me to read the rules before flying, you have catched 50 people today and the only reason was to make good money on our back. That’s a shame
Reply from airBaltic
Hello! Thanks for your review. Please note that the max. weight for cabin baggage is 8 kg for all pieces. The said rules are clearly stated in the web page. If the weight or dimension rules are not followed, an additional fee may be applied.
We kindly remind you that if you are a Economy BASIC, Economy CLASSIC plus or Economy FLEX ticket holder, you can upgrade your cabin baggage allowance from 8 kg to 12 kg for an additional fee prior the flight.