Never again
More interested in selling me their products and convincing me to use BlackHorse finance instead of a finance of my own choosing. Avoid this company at all cost. Worth reading facebook groups dedicated to exposing them (wish I saw it before wasting my entire day).
Reply from Big Motoring World
Hi Jay,
Thank you for your review. I am sorry to hear that your experience did not go as you had expected and for the frustration caused.
I apologise for any discomfort or inconvenience you may have felt during your visit to our Cannock branch. Providing a seamless and pleasant car-buying experience is our utmost priority, and we apologise for any inconvenience that the sales of additional products may have caused.
I will be sure to pass on your comments to the relevant persons who will ensure that training is implemented where necessary.
Kindest Regards,
Big Motoring World