Shambles
Awful experience in store, had to wait ages to be seen, then once seen, the person who served me didn’t know the answer to any of my questions, The organisation in there was just a shambles no one seemed to be competent enough to answer the most basic of questions. I wanted to know what my bill was going to be and they couldn’t tell me, the poor staff all looked depressed to be there.
Reply from Vodafone UK
We value your feedback, and I apologize for the inconvenience caused. Once your bill have been produced, you'll be able to see a full break down through your MyVodafone App/ Online account, and if you need support once the bill has been produced, we'll be able to run through the bill with you.
If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
