Japan
Review of SpeedyPage
Do not allow my refund because I am from certain region. Bad rules.
"We don't currently offer refunds in the region you've made a purchase from. This is due to the huge amount of abuse of the refund system that has originated from users trying to use the services for things like bypassing geo restrictions and then immediately wanting a refund when this doesn't work."
Review of Dynadot
Repeatedly say same things, do not care customers’ opinions
Reply from Dynadot
Thanks for sharing your feedback. We see that you’ve recently ordered a domain name that was sold through one of our aftermarket partners, Afternic. These types of brokered domain purchases can take longer to complete than normal registrations as we rely on the seller and brokerage to facilitate the transfer of the domain name. Unfortunately, our support team were unable to cancel the order as you requested due to the purchase already being in progress. We understand that receiving a repeated answer is frustrating, but in this case our team could only provide the same information to you as the order status was unchanged.
We understand delays can be frustrating, and our team will continue monitoring your order until it’s complete. If you have further questions in the meantime, our support team is available 24/7 via live chat or via email at info@dynadot.com.
