Tom Killick

United Kingdom

Reviews

Review of Element Games


Rated 3 out of 5 stars

The orders are painfully slow but when…

The orders are painfully slow but when I asked about it, they were more than helpful with splitting up the order between the things they have in stock and what was back ordered. But it still hasn’t arrived 2 months later so could someone help me with cancelling my order

August 4, 2025
Unprompted review

Reply from Element Games

Hey there,

I hope you're well.

If you would like to email us regarding this at support@elementgames.co.uk and we can look into cancelling your order for you,

Kind regards,
Joe.

Review of Element Games


Rated 1 out of 5 stars

It’s been 2 months since I ordered it

It’s been 2 months since I ordered it. They have made no attempt to contact me why it has taken so long. Even though it says every day that it is expected to be dispatched in a few days it never happens and it keeps getting delayed another few days and again and again.
If stock isn’t available or due soon don’t advertise it.

August 4, 2025
Unprompted review

Reply from Element Games

Hi there,

Sorry to hear your order has been delayed. If you'd like to reach out to us at support@elementgames.co.uk with your order number, we can have a look into it for you.

Kind regards,
Charlie