Janet Walker

I ordered my daughter a pair of cleats the end of August. I was given a ship by date, once this date arrived there were no updates. I emailed customer service and was asked to wait four more days for a shipping confirmation email. I emailed customer service again asking for an update. I received an email asking me to rate the cleats. How can you rate something you never received? A day or two later I received an email stating that the cleats I ordered would not be shipping due to an inventory error in their system. A day later I received an email response back from customer service stating the same thing about the inventory error.