Leigh Ann Thomas

United States

Reviews

Review of Accredo Health Group, Inc.


Rated 1 out of 5 stars

Accredo Specialty Pharmacy

Accredo Specialty Pharmacy – Zero Stars

Accredo Specialty Pharmacy currently carries a 1.2-star rating, and after spending over three hours on the phone today with this pharmacy, I can confidently say that even that rating is far too generous.

This is without a doubt the most unprofessional, uncooperative, and unreliable pharmacy I have ever encountered. I strongly encourage anyone considering doing business with them to reconsider. In today’s world, there are numerous credible and efficient specialty pharmacies available online to meet your needs — Accredo is not one of them.

I am deeply disappointed that our physician’s office continues to use Accredo as their pharmacy of choice. I will be addressing this directly with them, as this is absolutely no way to conduct business.

To make matters worse, my husband, who has been in pain for over a week, is unable to receive a simple injection of Monovisc for his knee. All required information — from the physician and the insurance company — has already been provided to Accredo. Yet, they refuse to ship for an additional five days, not because of lack of inventory, but because of what they call their “policy.”

This is unacceptable. Accredo is not a pharmacy you want to entrust with your health or your family’s care. I give them a zero-star rating.

September 25, 2025
Unprompted review