Lanze listened to my concerns and was…
Lanze listened to my concerns and was able to understand the issue. He jumped in quickly to help and took it a step further to actually set up our order for us so we didn't have to waste extra time trying to figure it out on our end.
September 24, 2025
Unprompted review
Reply from DiscountMugs
Thank you for sharing your experience! We’re so glad Lanze was able to listen, understand your concerns, and go the extra mile by setting up your order for you. We’ll be sure to pass along your kind words — he’ll be thrilled to hear them!